Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84672 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 15, 2023 — Rated 10 out of 10 by Melissa Rosal Zerorez Phoenix
What do you like about our products and services?

The guy that did our house was so down to earth, super professional, and really good at his job the tile was really bad , but he restored them! 8 year old grout and all! Thank you!

Report a concern   August 15, 2023 — Rated 10 out of 10 by M.T. Zerorez Phoenix
What do you like about our products and services?

On time and good communication.

Text was professional and efficient.

Report a concern   August 14, 2023 — Rated 10 out of 10 by Wanda Rawls Zerorez Phoenix
What do you like about our products and services?

Work hard and does good work

Report a concern   August 14, 2023 — Rated 10 out of 10 by S.F. Zerorez Phoenix
What do you like about our products and services?

we were very pleased with the service. The young man that was here did an excellent job.
We will use Zerorez again. My house smells great. Thank you. Name removed

Report a concern   August 14, 2023 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

great service and courteous people

Report a concern   August 14, 2023 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

Good job cleaning carpet.

Report a concern   August 14, 2023 — Rated 10 out of 10 by C.F. Zerorez Phoenix
What do you like about our products and services?

Fast, friendly and did a good job

Report a concern   August 14, 2023 — Rated 10 out of 10 by Janice Ent Zerorez Phoenix
What do you like about our products and services?

Was able to get a quick appointment. Matthew answered all our questions and completed the carpet cleaning quickly and efficiently.

Report a concern   August 14, 2023 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

Our carpets look great. Not crunchy at all and the techs have always been super friendly and take the time to explain the process and what can be expected.

Report a concern   August 14, 2023 — Rated 10 out of 10 by Wright Whitman Zerorez Phoenix
What do you like about our products and services?

I have old carpet that has been through many dogs. Been awhile since it has been cleaned so I was not expecting any miracles. I was blown away. I would highly recommend Zerorez to anyone especially those with pets. They showed up early. The tech was super nice, very professional and knew his services like a true expert.

Report a concern   August 14, 2023 — Rated 10 out of 10 by Jennifer Kruse Zerorez Phoenix
What do you like about our products and services?

On time, professional, knowledgeable, courteous.

Report a concern   August 14, 2023 — Rated 9 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

On time and friendly

Report a concern   August 14, 2023 — Rated 9 out of 10 by P.O.Y. Zerorez Phoenix
What do you like about our products and services?

Our service tech did a great job and was very personable in answering all questions I had.

Report a concern   August 13, 2023 — Rated 10 out of 10 by K.D. Zerorez Phoenix
What do you like about our products and services?

Our tech was very nice and knowledgeable. Our floors look great!

Report a concern   August 13, 2023 — Rated 10 out of 10 by C.A. Zerorez Phoenix
What do you like about our products and services?

We used the tile cleaning service this time and my grout came clean and back to the original color.
Carpet is so clean. Operator Carly knowledgeable, professional and personable.

Report a concern   August 13, 2023 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

Prompt, kept me informed. Did an excellent job cleaning the carpets.

Report a concern   August 13, 2023 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Excellent serviceman.

Report a concern   August 13, 2023 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Friendly. Fast. Proficient

Report a concern   August 13, 2023 — Rated 10 out of 10 by Brandon Stephens Zerorez Phoenix
What do you like about our products and services?

Ryan was very friendly and professional. He did an amazing job cleaning my carpets! Zerorez is the best.

Report a concern   August 13, 2023 — Rated 10 out of 10 by T.D. Zerorez Phoenix
What do you like about our products and services?

No chemicals

Report a concern   August 13, 2023 — Rated 10 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

Technician was very professional and did a great job.
Carpets look fantastic

Thank you!!!!

Report a concern   August 13, 2023 — Rated 10 out of 10 by T.L. Zerorez Phoenix
What do you like about our products and services?

Always a good job.

Report a concern   August 13, 2023 — Rated 10 out of 10 by Ethan Bettes Zerorez Phoenix
What do you like about our products and services?

Maurice (the technician) was very nice, did a great job, and the process went extremely well overall. I was very satisfied!

Report a concern   August 13, 2023 — Rated 10 out of 10 by Jessica Benincasa Zerorez Phoenix
What do you like about our products and services?

Amazing customer service thank you!

Report a concern   August 12, 2023 — Rated 10 out of 10 by Judy Cornell Zerorez Phoenix
What do you like about our products and services?

The tech was professional, polite, through and knowledgeable. I have my carpets cleaned every year and I’m never happy with the result until now!
In the last 5 years, I have used 5 different carpet cleaners. I asked the tech to schedule me for next year.

Judy C

Please do not use my full name.

Report a concern   August 12, 2023 — Rated 10 out of 10 by J.V. Zerorez Phoenix
What do you like about our products and services?

Frankie was excellent.

Report a concern   August 12, 2023 — Rated 8 out of 10 by M.B. Zerorez Phoenix
What could we do to improve?

Your technician seemed to be in a time crunch like he needed to hurry to another job

Report a concern   August 12, 2023 — Rated 10 out of 10 by Catina Cummings Zerorez Phoenix
What do you like about our products and services?

Products not strong

Report a concern   August 12, 2023 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Ramon was very good and professional. We appreciate great customer service.

Report a concern   August 12, 2023 — Rated 0 out of 10 by V.O. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The technician that cleaned our carpet broke two of our corner baseboards and scuffed a lot of the other ones. Supposedly a manager was supposed to call us to resolve the problem, but we still haven’t received a call from anyone. You can fix our baseboards or refund the money we paid for the horrible service we received.


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