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based on 84402 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very efficient and responsible company. Excellent carpet cleaning and staff is easy to work with. Their pricing is very fair and as advertised.
Quick and efficient.
Your cleaning system has always been good. Your Tech, Casey was the best we've ever had from Zerorez.
Setting up appointment was very professional.
They called me to let me know approximate time Technician would arrive.
Tech's name was John-very polite/courteous & professional.
He did a great job & we are very happy.
Thank You, First name removed & Paul Last name removed
Albert was very professional and friendly.
Employee was extremely helpful and knowledgable about the process. He took great care in protecting the home from any damage from the machines used. Never tried to push any extra services.
I've been a Zerorez customer since 2008 and will only use this company for my carpet, upholstery and tile cleaning. The cleaning is very thorough, no "ghost stains" reappear as with other cleaning methods, and the service techs are knowledgable and professional
I think your pricing is a bit high compared to others but your serviceman was very nice and courteous.
Did a great job, got rid of all the stains, carpet looks like new!!
Service was prompt. The technician very informative and keep me advised of progress of work. Told me in advance of starting work exactly what the charge would be for my approval. Technician very professional and did a very good job. I liked the fact there was no chemical residue on carpet or sofa.
The carpets looked almost new when Josh was finished. So, I have to agree that Zerorez "is the right way to clean."
No chemicals
everyone I spoke with was very friendly, easy to work with and willing to accommidate me as best they could.
Came early i liked that we were given the option of earlier time because tech finished previous job early.
This is the second time you've come out to clean the carpets and unfortunately the stains are still there. I've heard such wonderful results from other people who have used zerorez that I'm not sure what I was expecting. We recently bought this house so I have no idea what made these stains, but it's obvious that they're tough!
The carpets look great, and the service person was fantastic. He was very professional and kind.
What i like most is how clean and sanitary my house feels and how Ken made sure everything was done to my liking. He was so professional and everything looks so good i just love my clean House Thanks againe
Nick was a very hard worker and did an excellent job in cleaning the carpets and tile. He is an excellent employee who represents your company in a professional and enthusiastic manner.
The guys were very professional and the floors look really good
The tech's are very professional, there are no chemicals used in the cleaning, and the carpets & tile look amazing after the tech's are finished. I have used you for a few years and will continue to do so. Thank you!
Your Technician was friendly and listened to us. There were a few spots not removed from our carpet, but since we just moved in we didn't know what it was that caused the stain. The cleaning of our tile was absolutely amazing! We didn't know all the color that was in our carpet before it was cleaned by Zerorez! It is beautiful! Our floors are clean and smell great. Thank you.
On time. Polite and clean tech. Accommodating.
The finished product (carpets) were far better than any previous carpet cleaning service.
Technician was at our house at the time requested. Carpet dried fast and most stains removed.
Mitch was very careful with his equipment and checking the grout. However now that all the grout has dried, there are several areas that are much darker than other areas so I am not sure that it is as clean as it could be.
I like the fact that there is no chemical residue
Customer service by the tech was outstanding.
Make sure that the tech is consistent and cleans ALL the carpet in the same direction. The nap in my living room was cleaned in two different directions. The traffic areas could have been cleaned better. Residue was left around an area that the tech spot cleaned. I was not happy with the living room carpet....Name removed
How clean it always gets our carpets and quickly they dry to get things back to normal
I like the fact that you don't use chemicals in your cleaning process. Thank you for cleaning up after the job was done. I liked the how friendly CJ was and how he explained everything. I will use your service again.