Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87721 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 12, 2025 — Rated 10 out of 10 by A.A.R. Zerorez Phoenix
What do you like about our products and services?

ZeroRez is awesome! Very communicative, they show up on time, and their techs always friendly! No icky chemical smells either. Would highly recommend!

Report a concern   January 12, 2025 — Rated 10 out of 10 by G.Y. Zerorez Phoenix
What do you like about our products and services?

No chemicals and great worker!!

Report a concern   January 12, 2025 — Rated 10 out of 10 by Carol Blum Zerorez Phoenix
What do you like about our products and services?

He did a great job was very professional and explained everything h was planning on doing. Loved the results.

Report a concern   January 12, 2025 — Rated 10 out of 10 by D.G. Zerorez Phoenix
What do you like about our products and services?

Clean for my family

Report a concern   January 12, 2025 — Rated 5 out of 10 by M.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I don't think that areas in the carpet were cleaned enough.

Report a concern   January 12, 2025 — Rated 10 out of 10 by M.J. Zerorez Phoenix
What do you like about our products and services?

Trey on did a great job and was very friendly and informative

Report a concern   January 12, 2025 — Rated 9 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

You do a good job of cleaning,

Report a concern   January 12, 2025 — Rated 10 out of 10 by E.S. Zerorez Phoenix
What do you like about our products and services?

Exactly what was said, was done to the highest of quality. Thank you. Done right and smelled great afterwards. Stains gone, carpets clean.

Report a concern   January 11, 2025 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule. Technician very professional and on time.

Report a concern   January 11, 2025 — Rated 10 out of 10 by Gary Hunter Zerorez Phoenix
What do you like about our products and services?

Clean Carpets

Report a concern   January 11, 2025 — Rated 3 out of 10 by B.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I still have visable spots on the carpet that you cleaned. I think they should be removed with your cleaning. Please contact me at Phone number removed

Report a concern   January 11, 2025 — Rated 10 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

Prompt scheduling after calling. Called to report arrival time on day of service. Friendly and efficient service providers. My carpet looks and feels good v

Report a concern   January 11, 2025 — Rated 10 out of 10 by Karen Gunnison Zerorez Phoenix
What do you like about our products and services?

The gentleman that was here was efficient and on time. He did a very good job considering we have white carpeting. I have used them before and would use ZeroRez next time.

Report a concern   January 11, 2025 — Rated 10 out of 10 by Sidney White Zerorez Phoenix
What do you like about our products and services?

Luis was excellent

Report a concern   January 11, 2025 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

They do the job

Report a concern   January 11, 2025 — Rated 0 out of 10 by A.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The man that did the work was fantastic. Your ability as a company to lie and add fees is amazing! I schedule a carpet cleaning for a residence and you add on a residential fee of $25.00. WTF! My bill was supposed to be 134.95
But you snuck in a $25.00 fee. I will not only NEVER USE YOU AGAIN BUT I WILL MAKE SURE NOBODY IN MY RETIRMENT COMMUNITY DOES EITHER!

Report a concern   January 11, 2025 — Rated 10 out of 10 by Teresa May Zerorez Phoenix
What do you like about our products and services?

I like your employees they work with you and do everything to get out those stubborn stains.
They are ever knowledgeable about carpet. I have use zerorez for 25 years and they keep my carpet looking great for a very long time

Report a concern   January 11, 2025 — Rated 7 out of 10 by A.J. Zerorez Phoenix
What could we do to improve?

Stain removal before cleaning if carpets

Report a concern   January 11, 2025 — Rated 10 out of 10 by B.N. Zerorez Phoenix
What do you like about our products and services?

Good job.

Report a concern   January 11, 2025 — Rated 2 out of 10 by S.E. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I spent over $200 to have my 2 couches cleaned. There were stains that were not removed. Doesn’t look like they were even touched.

Report a concern   January 11, 2025 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

Isaac did a great job!

Report a concern   January 11, 2025 — Rated 5 out of 10 by J.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

We have always loved your service and the technicians. This time the equipment being used to clean our home looked like it had not been cleaning in a long time. Also did not appear the tech took as mush time cleaning as in the past.

Report a concern   January 11, 2025 — Rated 10 out of 10 by Yvonne Borak Zerorez Phoenix
What do you like about our products and services?

Everything! The professional staff, and I always feel my carpet is very clean. Looks like new! I have used Zerorez for years and have referred the company to my neighbors, and now my neighbors call Zerorez. Thank you for always doing an excellent job!

Report a concern   January 11, 2025 — Rated 10 out of 10 by R.W. Zerorez Phoenix
What do you like about our products and services?

Staff is always friendly and thorough.

Report a concern   January 11, 2025 — Rated 10 out of 10 by Joady Shapiro Zerorez Phoenix
What do you like about our products and services?

Great company

Report a concern   January 10, 2025 — Rated 2 out of 10 by E.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Did not schedule very well.

Report a concern   January 10, 2025 — Rated 10 out of 10 by S.T. Zerorez Phoenix
What do you like about our products and services?

Timely, professional and clean csrpets

Report a concern   January 10, 2025 — Rated 10 out of 10 by Sherry Zumbrunnen Zerorez Phoenix
What do you like about our products and services?

Your staff are very courteous and efficient. The service is reasonable and there is no residue on the carpet. Thank you. I will see you next year. Sherry

Report a concern   January 10, 2025 — Rated 10 out of 10 by Jeff Burr Zerorez Phoenix
What do you like about our products and services?

Tommy Oh took great care of us on our carpet cleaning! We'll request him to return when we decide to have our tile done. Well done Tommy! Thank you! Jeff & Pat Burr, Ahwatukee-Foothills!

Report a concern   January 10, 2025 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Although the tech was delayed in getting to the house, he did a very efficient job of cleaning the carpets. They look great. We will be using your service in the future.


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