Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85299 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 27, 2014 — Rated 10 out of 10 by E.M. Zerorez Phoenix
What do you like about our products and services?

Dries fast and looks great.

Report a concern   February 27, 2014 — Rated 10 out of 10 by R.N. Zerorez Phoenix
What do you like about our products and services?

No crunchy residue.

Report a concern   February 27, 2014 — Rated 7 out of 10 by L.O. Zerorez Phoenix
What could we do to improve?

This is the second time I have used zerorez. I felt like this time the technition was in a hurry. He did not offer to do a stain protection on the carpet.

Report a concern   February 27, 2014 — Rated 9 out of 10 by E.H. Zerorez Phoenix
What do you like about our products and services?

Friendly prompt professional job.

Report a concern   February 27, 2014 — Rated 10 out of 10 by A.D. Zerorez Phoenix
What do you like about our products and services?

The gentlemen who did our cleaning Peter was outstanding. We still can't beleive how clean he got the tile and grout.

Report a concern   February 27, 2014 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Todd and Susie were very professional and helpful. We are always happy with your cleaning. The carpets look great.

Report a concern   February 27, 2014 — Rated 10 out of 10 by H.A. Zerorez Phoenix
What do you like about our products and services?

Excellent service man! Did his job in a very professional way. Very happy with the work performed! Thanks!

Report a concern   February 27, 2014 — Rated 8 out of 10 by K.T. Zerorez Phoenix
What could we do to improve?

The cleaning professional did a good job. My hesitation is that I had extra expense for a better cleaner for tougher stains caused by a dog, and the area cleaned was not as extensive as I thought it would be. Lastly, scheduling someone to arrive between 4:00pm to 6pm is too late. I would not accept this time should I try Zerorez again.

Report a concern   February 27, 2014 — Rated 10 out of 10 by B.S. Zerorez Phoenix
What do you like about our products and services?

The rug is clean and there is no lingering smell.

Report a concern   February 27, 2014 — Rated 9 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Being on time!!!!

Report a concern   February 27, 2014 — Rated 10 out of 10 by Deanna Smith Zerorez Phoenix
What do you like about our products and services?

Carpets and tile NEVER looked better. So happy we did this. After recently having the interior and exterior of the house painted, the painters managed to track paint everywhere. The tarps did not cover sufficiently and we had overspray in several rooms. Overspray and paint are now gone. Unlike the painter, Zerorez is a company I will and have recommend.

Report a concern   February 27, 2014 — Rated 10 out of 10 by B.P. Zerorez Phoenix
What do you like about our products and services?

Technician was great. Carpet was as clean as it has ever been.

Report a concern   February 27, 2014 — Rated 10 out of 10 by B.R. Zerorez Phoenix
What do you like about our products and services?

My tech took time to do a great job!

Report a concern   February 27, 2014 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

No residue

Report a concern   February 27, 2014 — Rated 9 out of 10 by N.F. Zerorez Phoenix
What do you like about our products and services?

The operator was friendly and cared about his work

Report a concern   February 27, 2014 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

Very professional work by your cleaners. Neat appearance,thorough cleaning. Rug left very soft and clean.

Report a concern   February 27, 2014 — Rated 10 out of 10 by P.K. Zerorez Phoenix
What do you like about our products and services?

Your people did a great job on my tiles and carpets. I would most definitely recommend them highly. They were also punctual and courteous.
First name removed Katzmann

Report a concern   February 27, 2014 — Rated 9 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

People were very professional and did a great job of cleaning my carpet.

Report a concern   February 27, 2014 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

Tyler the carpet cleaner was very polite. I like the no soap cleaning method. On your specials you should "$133 and not $119 because it is misleading.

Report a concern   February 27, 2014 — Rated 0 out of 10 by K.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

You charged me $150 for 20 minutes of time. You could of added the couch and chairs for that price but instead said it would be additional. I think you could treat customers better.

Report a concern   February 26, 2014 — Rated 8 out of 10 by K.T. Zerorez Phoenix
What could we do to improve?

A more straight forward pricing philosophy. At the end of the day, its about time and equipment and square footage is the least common denominator.

Report a concern   February 26, 2014 — Rated 10 out of 10 by R.W. Zerorez Phoenix
What do you like about our products and services?

Peter was great.... through and complete! A real pleasant person! Thank you for the wonderful job!

Report a concern   February 26, 2014 — Rated 10 out of 10 by Anne Pira Zerorez Phoenix
What do you like about our products and services?

It does the job without using any chemicals or soap. It is Eco friendly. It dries quickly. Don't have to worry about your pets. It's safe for everyone. Takes half the time then the other carpet cleaing companies and best of all no crunching sound under your feet from the dried soap. Service is excellent,they try very hard to do a good job and please you as the customer. I have recommended them ever since they first cleaned my carpets and kitchen chairs.

Report a concern   February 26, 2014 — Rated 10 out of 10 by E.W. Zerorez Phoenix
What do you like about our products and services?

The tech did a great job.

Report a concern   February 26, 2014 — Rated 10 out of 10 by Dawn Narloch Zerorez Phoenix
What do you like about our products and services?

I have my carpets cleaned every year and am amazed every time how great they look after they are cleaned. The technician is always very courteous and friendly. I refer all my friends and family to zerorez. Keep up the great work!

Report a concern   February 26, 2014 — Rated 10 out of 10 by R.G. Zerorez Phoenix
What do you like about our products and services?

The employee did an excellent job and was very friendly and informative.

Report a concern   February 26, 2014 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

The professional service of your technician was the best I've ever experienced. Thank you!

Report a concern   February 26, 2014 — Rated 9 out of 10 by L.F. Zerorez Phoenix
What do you like about our products and services?

I appreciate the fact that the technician was so knowledgeable, friendly and polite during the whole time he was here. Second time I have used Zerorez.

Report a concern   February 26, 2014 — Rated 10 out of 10 by Ruth Licht Zerorez Phoenix
What do you like about our products and services?

Peter was so informative and helpful. Great representative. Very happy with tile and carpet.

Report a concern   February 26, 2014 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

The man who did the cleaning, Keith, was very personable and helpful. When I schedule the tile/grout I will request him. The carpet looks great.


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