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based on 85299 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professionally run. Amazing what my carpet looks like now. Prompt and extremely respectful and informative rep.
We like how all 8 years worth of our skin oils were cleaned away from our couches, and how they are also now sanitary at the same time.
I like the method of cleaning because it doesn't leave any products that seem to attract dirt, the courtesy and knowledge of the technicians, the ease of scheduling, and the fact that every time I've used the service the technician(s) have arrived during the timeframe I was promised.
I like the fact that you are a "green" company. Your technicians are always on time and are very pleasant and efficient. I especially want to thank you for sending Tyler out to do our carpets 2/28/14. He is the absolutly most personalble technican we have had to date and very efficient.
Environment safe
No odors
1. No use of soap or chemicals.
2. Todd was our tech and very knowledgeble.
3. Was on time, even early.
Carpet and tile cleaned as promised. Employee very professional. Work done in a timely manner.
Advertising, professionalism of staff.
techicans do a great job, very professional. Arrive went they say and call if going to be early or late. Rugs look absolutely wonderful and dries very quickly.
On time, quick, no more odor in my carpet, customer service was great! Micheal Norris was so sweet and did everything I asked! If I order service again I would want him to come back to my house!!
arrived as time scheduled...prompt,assessed problem areas very quickly and prepared those areas for the special treatment needed. Very professional job knowledge. Explained treatment thoroughly to get best results..Explained after care and issued booties to use until dry..Very pleasant and professional service. Would recommend to anyone and all who inquire about their service.
Excellent service and the carpets look great!!
Your Tech was not customer friendly he was grumpy I want the happy techs that your company says they have, because what I got was a grumpy old man who made it clear that it would not work even after I said I was willing to take the chance. You know I was aware of how bad my carpets were I went with your company because of your promotions of how friendly your techs were I could have easily went else where. The Tech that dealt with me I do not feel needs to have customer interaction. I was told you were thinking of moving up to Northern AZ which is where I am now and you can guarantee I will not be one of your biggest supporters. Moving is a hard time and for your tech to add more stress to that experience did not set well with me.
Chemical free and the service was second to none. Darrin did an outstanding job!
My carpet has never looked so clean. Good job!
So far, the carpets look very good. Time will tell if they stay clean longer with Zerorez.
NO CHEMICALS! And you arrive within the window that you say you will arrive. My carpets look great, and your tech Eric was friendly and hard working. Thank you!
Promptness & results
Carpets come clean, smell fresh and their is no residue or tacky feeling left on them. We liked the gentlemen who cleaned our carpet; he did a great job and gave no sales pitches about cleaning anything else like our tile or furniture like the young man did two years ago.
well cleaned areas. GREAT JOB!! took out candle wax too. WOW!
The carpet cleaning was effective and impressive! The technician was fast and friendly!
The scheduling was professional & easy and the rep was professional & thorough
timely and always a great job
My wife and I were impressed with the cleaning of our carpet. I like the idea that no chemicals were used. The drying of the carpet was quicker than the other service we used in the past.
No chemicals, very fast and effective.
Fast courteous service techs are polite.Show you what they did and ask if there is anything that you see that they should go over.
My carpets really look clean when you are done
James, our technician, was very friendly and informative about the products being used. He tried using the stuff to remove the urine and smell left by my pet and other animals and unfortunately it did not work. So he was nice enough not to charge us for it. I will use you guys again and i will recommend you guys to friends.
Carpet looks like new. They got all the spots out
We are a repeat customer and always have had good results with Zerorez.