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based on 85327 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Price is great, service is better. Appointments are easy to make and things get done quickly. Quality of work has been spectacular both times I have used Zerorez!
Convenience,options and price.
Your company always calls two days before the day of service to narrow down the time the technician will be coming. The carpet I have is old, but each time I have had it cleaned by Zerorez, they make it look like new again. I keep thinking I need new carpet, but they clean it so well I have been able to put off purchasing new flooring for over two years now. Your technicians are always friendly, efficient, on time and very professional.
The tech. was very professional & helpful. Arrived within the stated time frame. Carpets are soft and clean, no stickiness. We had a very bad pet area and the tech stated that there would be no guarantees on that which I totally understood. It is much better than it was. We will be making a future appointment to have this done on a more regular basis. We were very satisfied.
Great results on a very light carpet! Jace was very knowledgeable and was careful with all that he did. We are very satisfied.
Friendly staff, show up on time, professionally dressed and knowledgable
courteous technicians
Love you guys!
Zack was an a+ he did a wonderful job
I was led to beleave that there might be a slight up charge if they had to retreat my carpet for pet stain and they were told up front that we had some they did not tell me that it would more than double the price, and when I called the customer service specialist was only concerned that an adult was her and authorized it which there was ( my wife ) so I am stuck for the up charge OK that fine. 1st off If I had been home I would have sent your cleaner out the door. 2nd I hope you injoy the 120.00 extra they charged because you will never get another dime from me and I am going to tell everyone I know or even here of to stay away from your company and every chance I get I will write a Review of how you operate. So in the long run I am going to cost you a whole lot more than that 120.00 oh and trust me I deal with a very large number of people. Dave Last name removed
The carpets came out very clean and the
service was great
Did a great job. Very professional. Carpets look great.
Amazed tile grout came out so clean!
Seeing the difference in the carpet as the tech was cleaning it.
When you have a technician that has called out sick the customer should be notified. Especially if the customer is the 1st time slot of the morning as I was. Someone did finally show up but only because I called at 10:30 & my slot was 8 - 10 AM.
The tech that came and cleaned my carpet was very nice.
Casey did a fantastic job. Very thorough and helpful. Floors look terrific!
Great service - floors came out very nice. Courteous and professional staff.
The quality of the cleaning was amazing. I had no idea the grout could go from black to tan in a matter of seconds! I also liked that the carpet dried (wasn't even really wet) very quickly. Last but certainly not least Eddie, our technician was AMAZING!!
Carpet was as dirty/stained afterward as before. Wasted $133.
You kept your word to clean my home tile and grout, even if you have to do it twice.
Great customer service.
Able to get quick and convenient appt. Friendly sevice.
Fast & friendly
No chemicals used in cleaning. Casey was polite and professional.
it cleans very well and dries within a few hours no soapy residue
carpet looked great.
Very friendly and honest, good quality work
It was not a pleasure to schedule an appointment with Linnie.
Did a great job and friendly service