Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87795 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 1, 2017 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

I was expecting something different in the way of carpet cleaning..And Zerorez surprised me...I will use them again...

Report a concern   October 1, 2017 — Rated 5 out of 10 by S.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I had heard so much about zero Rez and I wasn’t very impressed; it was just ok. The area rug I had cleaned does not look any better, the carpet seemed pretty wet, it wasn’t completely dry till the next day. The tile looks better, but the technician seemed to have a lot of trouble with the equipment, water was everywhere and didn’t seem to pick it up very well; when he started to do the tile, dirty water and debris from the carpet was all over the floor. Just felt like it wasn’t up to par.
My neighbor came over to get an estimate and is getting his done on Tuesday, so I hope he will be happy with his! I would like a partial refund!

Report a concern   October 1, 2017 — Rated 10 out of 10 by T.C. Zerorez Phoenix
What do you like about our products and services?

You can see the "zerorez" clean! Jeff did a wonderful job and was great! Very thorough and I'm very satisfied.

Report a concern   October 1, 2017 — Rated 10 out of 10 by H.T. Zerorez Phoenix
What do you like about our products and services?

The empowered water works really well.

Report a concern   October 1, 2017 — Rated 10 out of 10 by T.F. Zerorez Phoenix
What do you like about our products and services?

The service person was very nice and efficient. The smell of the product was great and dried within about 5 hours. It didn't take long for the service person to do the 3 rooms. We have been very pleased.
K and T

Report a concern   October 1, 2017 — Rated 10 out of 10 by V.L. Zerorez Phoenix
What do you like about our products and services?

Great customer service.

Report a concern   October 1, 2017 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

GREAT JOB NICE REP

Report a concern   September 30, 2017 — Rated 9 out of 10 by D.E. Zerorez Phoenix
What do you like about our products and services?

They arrived ahead of schedule and like that they do not use soaps or detergents to clean carpets.

Report a concern   September 30, 2017 — Rated 10 out of 10 by B.L. Zerorez Phoenix
What do you like about our products and services?

My tile and grout look wonderful after the service! We have never had our tile professionally cleaned before, and this is going to be something we will enjoy having done again! Our technician was a wonderful, personable guy that explained everything perfectly.

Report a concern   September 30, 2017 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

great service for a reasonable price

Report a concern   September 30, 2017 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

Best cleaning of carpet I’ve ever had

Report a concern   September 30, 2017 — Rated 10 out of 10 by F.D. Zerorez Phoenix
What do you like about our products and services?

Care and of your people

Report a concern   September 30, 2017 — Rated 10 out of 10 by S.F. Zerorez Phoenix
What do you like about our products and services?

Professional work and worker was courteous

Report a concern   September 30, 2017 — Rated 10 out of 10 by L.L. Zerorez Phoenix
What do you like about our products and services?

My tile looks great, the technician was polite and knowledgeable. I also like the communication two days prior for the window for service, and again day of.

Report a concern   September 30, 2017 — Rated 10 out of 10 by S.D. Zerorez Phoenix
What do you like about our products and services?

The service tech was very helpful

Report a concern   September 30, 2017 — Rated 9 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

The service techs are always polite and respect other people's property. They arrive on time and never leave a mess behind; and most importantly, the floors are clean with no residue left behind.

Report a concern   September 30, 2017 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

Kevin was professional and did a wonderful job. I couldn't be happier with the results. thankyou

Report a concern   September 30, 2017 — Rated 10 out of 10 by H.P. Zerorez Phoenix
What do you like about our products and services?

Your technician was great!

Report a concern   September 30, 2017 — Rated 10 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

The tile in our house looks brand new after the cleaning. Great service and value. I will only use Zerorez from now on for carpet and tile.

Report a concern   September 30, 2017 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

The tile looks great! The technician was prompt and efficient. He was pleasant when he explained the process and was finished in a timely manner.

Report a concern   September 30, 2017 — Rated 9 out of 10 by C.H. Zerorez Phoenix
What do you like about our products and services?

I have only used Zerorez the last few years after I discovered the company because it really does clean without chemicals and no residue left behind in your carpet they just did my kitchen tile that looks brand new and my home is 14 years old thanks Zerorez once again..

Report a concern   September 30, 2017 — Rated 10 out of 10 by V.S. Zerorez Phoenix
What do you like about our products and services?

I was very satisfied with the work Steve did on my carpets. Even the wine stain was rmoved. I Will recommend Your company anytime. Wish you had called to tell me what time he was supposed to be here. Otherwise very happy with the results.

Report a concern   September 30, 2017 — Rated 9 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

Great customer service and very accommodating to a bump in the road for us.

will use again

Report a concern   September 30, 2017 — Rated 10 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

My tile floors have never looked so clean. Kyle, the tech, did a great job and was very nice to have in my home. I will be using you for carpet cleaning very soon. Your company was recommended by the company that just installed new carpet in two rooms in my home.

Report a concern   September 30, 2017 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

The technician was great. They came when they said, they called in advance, did a great job, explained everything thoroughly.

Report a concern   September 30, 2017 — Rated 8 out of 10 by N.L. Zerorez Phoenix
What could we do to improve?

better pricing

Report a concern   September 30, 2017 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Joshua and Mitchell were on time, very professional, and did a super job. They explained everything, what they would do, what they use, how long it would take and were most courteous. Their product knowledge was superb. I can't say enough good things about these professional young men. The carpet look brand new and the area rugs were unbelievable! Thank you so much!

Report a concern   September 30, 2017 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

Very happy with the service.

Report a concern   September 30, 2017 — Rated 10 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

I like your products because they do not contain any chemicals and they clean beautifully.
I like your service because you are timely, polite and do not constantly try to up-sell as with other carpet cleaning companies.

Report a concern   September 30, 2017 — Rated 8 out of 10 by A.M. Zerorez Phoenix
What could we do to improve?

No need for improvements.


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