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based on 87795 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service was great!
Travertine & grout was extremely clean. The service technician was excellent. Courteous and very hard working.
He got stains out we were worried about
The people that work there are great and Zerorez is the only company that cleans and keeps our carpets clean. The stains never return.
the carpet is now very clean!
Your technician was very efficient, pleasant, respectful and knowledgeable.
No residue, dried pretty quickly and friendly guy, Mitchell who cleaned my carpet!
I told you to call me so I could pay for it, you never called me and made my mother pay. When the technician arrived he wasnt even aware of what he was doing for the house, thought he was doing all carpet and no tile. The carpets dont even look any cleaner than before.
I loved your service. I love that so much I recommended my friend call you and she did and she was kind of disappointed with the price. I hope you can re estimate the cost of her tile also. Thank you so much
One bedroom was not thoroughly washed because there was a small chair that could have been resit moved.. there was cat spray all around it and i had showed it specifically to him. Otherwise he did a nice job
Great service! Professional Tech! And carpets look great!
We liked everything about your product. Our floors look very nice. The technician did a great job. He had great customer service skills. We would definitely use your service again and would ask for the same technician
Timely, efficient and friendly.
So far it looks great although, I'm giving it couple of days to dry completely before replacing furniture.
Service was great. Robert did a wonderful job. He was on time, quick and I have CLEAN tile!!
I have been totally satisfied with Xerorez but Joel S. did a fantastic job!! Everything was super clean plus he is a very nice person!!
The Carpets came out great and Paul was very professional and efficient.
Carpet AND tile come out much cleaner, fresher, without residue (OH, that's what ZeroRex means!). There is no fragrance or perfume smell, just clean.
Excellent Employee!
He knows your product and sells it . He explained processes and and answered all my questions.
Rug looks great! Floor looks great!
Thank u
The tech we had was wonderful... Our carpets were finished around 6:30 pm and it was 2 days before they were completely dry. I also heard on your advertisements you didn't have the crunch sound like most carpet cleaners. We do have this still in some of the areas. Not sure why?
Thanks
I honestly expected that ALL stains & 'traffic' areas etc. would be gone after your process (which is why I went with your company and why it seemed worth it to me to pay more than double what I could have gotten my carpets cleaned for through Healthy Living Carpet & Tile Cleaning) but they aren't all gone.
They only charge $60 to clean my sofa and another $20 to scotchguard it.... your price to just clean it was quoted to me as $130.00 so I didn't do it.
I must say that the technician who came to our home and did the actual work was awesome and I would give him a "10" for sure, I think his name was Jose. He was a VERY hard worker etc.
Zerorez cleans my carpet very well. I have a lot foot traffic and they able to remove the stains.
The service was quite efficient. I was forewarned that the technician was available early so I had him arrive early (though I wasn't yet ready, as it would turn out, but he was quite accommodating). He came in and quickly did everything I paid to have done. I was pleasantly surprised at how quick the whole process was, though I feel like some quality was sacrificed in the effort to work efficiency. While certain pet spots on the carpet were pulled up, the smell remained, which isn't a reflection on the tech as I did not pay the extra for the specific pet treatment, however it did seem like he missed the areas nearest to the walls. I also had a room of tile done in the hopes that one particular spot could be cleaned. Unfortunately, that spot was only partly brought up. I think an extra moment or two on that area would have gotten the job done. All things considered, I got what I paid for though I feel like I might try to use a rug doctor in the future for myself, though I will recommend this service to anyone in the market.
the technician was very good at his job, he did an amazing job and was here when he said he was going to be here
How easy process was, and just how darn clean my carpets are now! Guy was awesome and did a great job!
Cleaned our tile floors beautifully
They are awesome!!!
The service was efficient and the young man who came to my house was professional and thorough.
no chemicals, the carpets are dryer then other carpet cleaning companies. the technician are friendly and provide good advice and information about carpets.
They get my carpet cleaning and it stays that water and long time. I'very been using them for
years.
Prompt, courteous and Colt did a good job
Good , very satisfied