Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87795 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 28, 2017 — Rated 10 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

Friendly guy. Fast appt

Report a concern   September 28, 2017 — Rated 10 out of 10 by T.B. Zerorez Phoenix
What do you like about our products and services?

First and foremost friendly customer service. Paid more than originally quoted. Cleaned floor, no smell

Report a concern   September 28, 2017 — Rated 10 out of 10 by J.N. Zerorez Phoenix
What do you like about our products and services?

My carpet generally seems to look as good as new and stays cleaner longer.

Report a concern   September 28, 2017 — Rated 10 out of 10 by K.K. Zerorez Phoenix
What do you like about our products and services?

On time. Quick. Friendly. Good clean.

Report a concern   September 28, 2017 — Rated 10 out of 10 by C.D. Zerorez Phoenix
What do you like about our products and services?

No heavy odor, rug feels cleaner. The technicians are always courteous and fast.

Report a concern   September 28, 2017 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

On time polite professional service tile looks great so does grout

Report a concern   September 27, 2017 — Rated 10 out of 10 by B.G. Zerorez Phoenix
What do you like about our products and services?

Luis was very upfront about the possible problems with our flooring and did a sample area so we could see if it would work. Even though that went well, after trying a less traveled part of the flooring, it was determined we would need more help in removal of a product that was put on before we moved in. Luis cleaned up his efforts and did not charge us. I would love to use him again.

Report a concern   September 27, 2017 — Rated 10 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

Robby was great!! Very informative and attentive

Report a concern   September 27, 2017 — Rated 10 out of 10 by K.N. Zerorez Phoenix
What do you like about our products and services?

On time, no hidden charges.

Report a concern   September 27, 2017 — Rated 8 out of 10 by B.L. Zerorez Phoenix
What could we do to improve?

The carpets looked clean after dried. The carpet feels very scratchy after cleaned, why is this?

Report a concern   September 27, 2017 — Rated 8 out of 10 by A.B. Zerorez Phoenix
What could we do to improve?

A little pricey.

Report a concern   September 27, 2017 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

The technician was outstanding. I plan on having this cleaning done once a year!

Report a concern   September 27, 2017 — Rated 10 out of 10 by F.M. Zerorez Phoenix
What do you like about our products and services?

The service was outstanding! The tech showed up 30 minutes early and did a fantastic job.

Report a concern   September 27, 2017 — Rated 10 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

Jarred did a superlative job

Report a concern   September 27, 2017 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Great job!

Report a concern   September 27, 2017 — Rated 4 out of 10 by P.F. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Didn't clean grout like advertised

Report a concern   September 27, 2017 — Rated 10 out of 10 by P.R. Zerorez Phoenix
What do you like about our products and services?

Todd arrived in the first 10 minutes of our two hour limit and promptly got to work advising me on the best treatment option for our problem areas. He also did a very good job, taking his time on the problem areas and was very thorough.

Report a concern   September 27, 2017 — Rated 9 out of 10 by C.N. Zerorez Phoenix
What do you like about our products and services?

My floor looks great. Service tech was very nice and thorough

Report a concern   September 27, 2017 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

The technician was very professional and did a great job on my carpet and tile. He explained the procedure to me in great detail. My floors look great. the tile floors never looked so clean. There is no odor to the carpet. It dried in about 4 hours just like Abel said. Thank you zerorez.

Report a concern   September 27, 2017 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

Fast, friendly service. No chemicals used and quick drying. Would recommend!

Report a concern   September 27, 2017 — Rated 10 out of 10 by T.C. Zerorez Phoenix
What do you like about our products and services?

Fast service and quality work.

Report a concern   September 27, 2017 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

The fact there is no residue left in the carpets. We've always had wonderful young men
that due the work.

Report a concern   September 27, 2017 — Rated 10 out of 10 by K.W. Zerorez Phoenix
What do you like about our products and services?

The results are great. Carpets look almost new again. Service was great and staff is friendly.

Report a concern   September 27, 2017 — Rated 10 out of 10 by E.C. Zerorez Phoenix
What do you like about our products and services?

Everyone was courteous, friendly and very helpful.

Report a concern   September 27, 2017 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

Your carpet cleaning process is excellent. Your service people are punctual, courteous, and knowledgeable.

Report a concern   September 26, 2017 — Rated 5 out of 10 by L.L. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Do NOT think the tech spent the time to really scrub the floor. His machine went over the floor very quickly and he continued to fly over the floor after I asked him about the process. The floor overall looks no different. The grout and floor was not black or extremely dirty but I do think I should have seen a difference for what we paid.The tech was very courteous but I was not satisfied with the process.

Report a concern   September 26, 2017 — Rated 9 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

Tyrone was fantastic. Very professional, informative and well educated to the subject. Very nice job and no judgement on the amount of dirt he uncovered. I appreciate that.

Report a concern   September 26, 2017 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

Great service, very friendly staff all around, made my carpets look like new!

Report a concern   September 26, 2017 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

They were on time, quick and very thorough.

Report a concern   September 26, 2017 — Rated 8 out of 10 by L.G. Zerorez Phoenix
What could we do to improve?

I would like to have received something that explains a little more about your process--is it really doing more than just rinsing the carpet? Couldn't find it on your website either--but we don't like chemical cleaners so I took a chance. I have no idea how to recommend this or explain it in simple terms to someone else. That's all. Thanks


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