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based on 87795 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You don't leave a soapy residue.
I loved my technician Randall but I was not informed about things. I said I had dogs and cats and wasn't informed about an extra charge to extract from the carpet. The area of floor we got done looks great.
We had a problem after the first clean and you guys came back and made it right. Love the customer service!
Did a nice job cleaning the carpets. Fast and efficient. Was able to work me in at the last minute.
I do think Zerorez is the only carpet cleaning company that actually removes stains and they don't seem to come back in a week or so.
Matt was my technician and did an excellent job. He was very personable and willing to do whatever necesssary to make my carpets look great. I will always use Zerorez.
Thanks for the great service!
Name removed
I had my grout cleaned and it really doesn't look any different. The tech was very nice that came out, sprayed the entire floor with solution and very quickly cleaned up. Probably could have scrubbed a few of the darker areas. I knew going into this I wasn't going to see any major results so I guess I'm not disappointed. Thanks
Service was quick and thorough.
If the employee wore shoe covers while in the home would be nice!!!!
Joe was our technician. He was very professional, prompt and explained everything very thoroughly. He did a great job. Carpet looks amazing!!! Thanks.
The area was worn. I don't think there was anything else that could be done. Also seemed like there was an odor after cleaning.
I love the deep clean of it all I had my tile done last year and I loved it so much a year later I had my whole house including carpet done Randall P did an excellent job and I want him again next year I love the services it's a little pricey I must admit but excellent
Kyle was great and did a great job cleaning all my tile floors. I would definitely have Zerorez back again to clean my floors.
The technician was prompt, friendly and completed the job in a time that was not to short and not to long. I knew he did a good job.
All ok. Was slightly disaapnted as far as carpet clean
Professional technician, went over all costs prior to performing the service
My carpet and area rug look great! Very clean, soft and looks very rejuvenated. There was no chemical smell or residues left on the floors. The technician was well informed and did a great job.
The technician was very knowledgeable and showed me with a blacklight exactly where the horrible smell in my house was come from. He told me the best way to clean my floors. He was quick and efficient.
Charles (Technician) was thorough & professional. He explained additional service available and how to maintain carpet (longevity). The cleaning of carpets was quick & results were phenomenal!!
No chemicals, professional and friendly staff
The representative was very knowledgeable and polite! My carpet turned out amazing !
My carpet looks brand new! All of the stains are gone, and my grout is beige again. The representative was knowledgeable and really cared about his job. He was friendly and did a great job!
Tech was knowledable and friendly.
Much better this time around. Thank you
Professional employees. Diligent on their jobs.
Your rep was polite, did a great job.
My experience with Zerorez was very good. Robert was the tech sent to our home, and he was very professional and personable. Robert did a great job explaining everything to us. Our carpets came out really nice and I am relieved because the alternative if this did not work was to replace our flooring. The only reason I am giving a 9 out of 10 is because I heard about Zerorez on a radio station advertising 3 rooms for $129.00. I thought that is what I would be paying, unfortunately, to get our carpets cleaned the way they needed to along with applying a protectant after, I ended up paying more than double. Again, I am happy the carpets are clean and I am happy with the service, I just wish I knew ahead of time there may be additional charges.
Great technician. Did A great job and very professional.
Nontoxic and it cleans
My carpet looks amazing! I was nervous that my carpet was beyond help. Aaron came over and changed all that I am sooooo happy with the results!
I like that you get my carpets and tile clean without a lot of chemical treatments. And they look great and service guys are always curtious and great.