What our clients think of us!

I was amazed on how clean my floors got after never been cleaned before. The only thing that I would recommend is that they spend a little more time around the doors, we noticed that there are some areas around doors and fireplace that did not get done.

Responsive and prompt

The process ie scheduling, explanations prior to my job was informative. Jeff, did an excellent job...very precise, exact during his activity on site. I'd highly recommend this company to my friends, associates if they want to have their carpets cleaned.

Your service tech was very professional and did a good job getting the stains out of my carpet.

No harsh chemicals but yet mostly clean.

Thank you for great service.

Technician was fantastic and carpet overall looks better. I was expecting the stains (on a 10 point scale were maybe a 3, barely visible) would be less recognizable. It may be that I just know where they were so I can still see them. So overall an 8

Andrew was excellent. The service was great and my carpet looks better than I expected.

On time curtious and good job

I was especially impressed by service received on Saturday to correct Friday's work.

Thank you for always coming thru!!!

And my opinion of Kevin is superior. He came in, we talked, I suggested he call the office to verify what needed to be done. Then he went to work. And I might say, our tile looks clean and awesome! The work was attended to and done very well.

Thank you!
Name removed

I’m very pleased with the Zerorez services and professionalism.

Rod was super friendly and very efficient! He was ahead of schedule and did an excellent job!

I've used your company a few times. This time I was called two days prior and they gave me a time frame for the day of to be 12-1400, so I wrote it in my Calender. I made sure i was home as you guaranteed you would be during that time. At 1400 I called the company and I was told that my block was 1Phone number removed. This wasn't what I was told, if you needed to change he block I should have been called and advised. Also, the dispatcher called me at 1455 and advised me the gentlemen would arrive in 13 minutes. This was true, but what u was told you (12-1400) you were an 1+10 late from showing up. Everyone was professional during the experience I just feel that if something changes you should advise the client.

The technician, Joel, arrived early and was very friendly. He listened to my needs and completed the work quickly and with high quality. The floors look great! Thank you very much, we will call again.

Ease of scheduling, technician was very polite, considerate and knowledgeable. Price was good.

Awesome. He did a terrific job. Thank you.

Good quality service!

Very knowledgeable technician

Technicians are great and as a company, everyone is very professional!

Great service and they don’t leave the carpet sovked

Professional service great quality and knowledgeable service people.
Aaron was my carpet cleaner and he was awesome.

Excellent service

The technician that came out was very helpful with letting my husband and I know what other options we had for our carpet to add on. We had no spots after the cleaning which was amazing since we had so many stains of urine from one of our dogs. All of our questions and concerns were answered and we will definitely use this service again.

$42 to remove a small stain was outrageous, it used to be $25

Pro's
Professional experience with both scheduling the appointment and with the service tech.
Super clean carpets with fast dry time
Cleaning tech was very efficient, and fast.
He was very friendly but got down to business, not overly chatty
He was cool with our little barky dog who greeted him at the door. :D

Con's
The only con, is the cost is a bit higher than typical cleaning services. I'm willing to pay that on occasion because i'm a believer in the ZEROREZ process and technology as i feel it is superior and the consistent professional service, but we might get our carpets cleaned more often if it was ~20% cheaper (for example).

Thanks, Name removed

Carpet staining still more evident than I was hoping for even with additional charge for topical application. I would like someone to come back out to evaluate.

I like that no chemicals are used. Helpful staff and great technician

Technician Thomas very nice... I would suggest that a deodorant be used when cleaning carpets. Our room where the dog sleeps smells like a wet dog now. It didn’t prior to getting carpets cleaned

Great job cleaning everything I had asked for and the super friendly staff.

Carpets were too wet & stink now. Tile cleaning was splotchy. Nothing you can do.