Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87319 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 12, 2018 — Rated 10 out of 10 by C.L. Zerorez Phoenix
What do you like about our products and services?

Quality of service. Tile looks and feels amazing.

Report a concern   January 12, 2018 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Everything

Report a concern   January 12, 2018 — Rated 9 out of 10 by M.O. Zerorez Phoenix
What do you like about our products and services?

The carpet smelled and looked very clean. The employee was friendly and knowledgeable.

Report a concern   January 11, 2018 — Rated 2 out of 10 by S.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The carpet smells worse 3 days after having the carpets cleaned then they did before we had them cleaned.

Report a concern   January 11, 2018 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

Professionalism and thorough work.

Report a concern   January 11, 2018 — Rated 10 out of 10 by D.I. Zerorez Phoenix
What do you like about our products and services?

Your great employee.

Report a concern   January 11, 2018 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

the customer service was great, my carpets look great!

Report a concern   January 11, 2018 — Rated 10 out of 10 by B.L. Zerorez Phoenix
What do you like about our products and services?

No smell to the cleaning process.

Report a concern   January 11, 2018 — Rated 10 out of 10 by K.D. Zerorez Phoenix
What do you like about our products and services?

Very profwssional

Report a concern   January 11, 2018 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Professional work, good explanation if each step, no hard sale on extra services.

Report a concern   January 11, 2018 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Hayden our technician explained the services and pricing thoroughly. The results were amazing and I like that there is no residue.

Report a concern   January 11, 2018 — Rated 7 out of 10 by C.A. Zerorez Phoenix
What could we do to improve?

cost over $600 to get the whole house done.... after drying some dirty spots in grout. Just hoping when i spend that much money that it be even better. Technician was very friendly and knowledgeable.

Report a concern   January 11, 2018 — Rated 10 out of 10 by D.R. Zerorez Phoenix
What do you like about our products and services?

Timely scheduling.
Professional, courteous, and efficient cleaning techs.

Report a concern   January 11, 2018 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

No shampoo or fragrances

Report a concern   January 11, 2018 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Carpets looked great and your service tech was very efficient and pleasant.

Report a concern   January 11, 2018 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

Good people who work there

Report a concern   January 11, 2018 — Rated 10 out of 10 by K.A. Zerorez Phoenix
What do you like about our products and services?

My carpets are so clean and smell fresh! The animal odors are gone! Its amazing. I also love that my carpets aren't crunchy or have any residue.

Report a concern   January 11, 2018 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

the carpet looks better than it ever has, the tech was very knowledgeable and did a great job

Report a concern   January 11, 2018 — Rated 8 out of 10 by R.H. Zerorez Phoenix
What could we do to improve?

Your technician was very nice but he missed several spots that I have to go back and do myself. Some of those areas are just dirty and a few have a white residue. He told me the white lines in my grout was from my foundation. Since I have a water barrier between my foundation and my tile, that is not true. I have cleaned some of those areas myself since the service and I was able to get it clean. The technician also told me how tired he was and I think he just was not up to the job. Although, for being so exhausted he did a pretty good job. He was there for 3 hours and did a lot of selling of your product.

Considering the estimate was $60 off and tech did a good job in some areas and an okay job in other, I am only able to give an 8 on likely to refer others and to have your service again.

Thank you.

Report a concern   January 11, 2018 — Rated 10 out of 10 by D.R. Zerorez Phoenix
What do you like about our products and services?

Appointment was easy to make, staff was on time, informative, efficient and easy to communicate with. Left everything neat and clean.

Report a concern   January 11, 2018 — Rated 10 out of 10 by K.O. Zerorez Phoenix
What do you like about our products and services?

The technician was awesome!

Report a concern   January 11, 2018 — Rated 10 out of 10 by N.S.B.T.Z. Zerorez Phoenix
What do you like about our products and services?

Use them for my home and business they do a great job

Report a concern   January 10, 2018 — Rated 10 out of 10 by A.D. Zerorez Phoenix
What do you like about our products and services?

Professional. On time. Worked diligently

Report a concern   January 10, 2018 — Rated 10 out of 10 by G.M. Zerorez Phoenix
What do you like about our products and services?

Prompt, odorless, no residue.

Report a concern   January 10, 2018 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Less soap

Report a concern   January 10, 2018 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Quality of job.
Customer service provided by Steve

Report a concern   January 10, 2018 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

David (?). Did an excellent job meticulous, took his time to do it right. Professional

Report a concern   January 10, 2018 — Rated 9 out of 10 by B.O. Zerorez Phoenix
What do you like about our products and services?

Cleaning w/o soap. My FLOR could be cleaned.

Report a concern   January 10, 2018 — Rated 10 out of 10 by K.K. Zerorez Phoenix
What do you like about our products and services?

Our technicians were very professional and efficient.

Report a concern   January 10, 2018 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

Friendly and did a fantastic job!


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