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based on 87301 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Teck was very proficient and fast. I appreciated it for him to explain what he was going to have to do for the situation. Very helpful with suggestions he made. Thank you
The technician was very helpful, and polite. He took meticulous care of my home. I have had Zerorez several times, and am always impressed with the service.
Really clean and not too wet
Our technician was extremely helpful professional and knowledgeable. He went above and beyond to explain to get our white area rug back to its original color.
Good customer service, and great communication. Very detailed work, and explanations.
Cleaning system
Just like last year, we appreciate the product and the completed work. When my wife returned from work, she commented how good the carpets and the sofa looked. Bryant did a very thorough, high quality job. Thank you!
The tech was great. Everything went well and I couldn't be happier. Thank you.
The technicians are friendly & courteous. The carpets don’t crunch
All around A+
Service was prompt, went right to work, explained the process. Very happy with the service.
The carpet is clean and soft. I’ve used other companies like four and felt like hairspray in the carpet until you vacuumed over and over. The tech did a great job!
The service was fine. Some people you know or receptive and some not; depends on the person.
Price is on the high end. I usually do groupons but wanted to try .
Very professional
I like that they don't use chemicals to clean the carpets.
Your product and serice works. Our carpet & rugs looked almost new. David, your service man, was friendly and professional. He even recommended some future work we could have done.
You cleaned the grout that we thought wouldn't clean
Our technician was very professional and thorough. Our tile looked great after the cleaning and I believe our carpet would have been if it wasn't so worn.
Prompt, great work ethic and very friendly.
On time quick and very good friendly and professional cleaning.
When there was a mix up in my service date the company was able to still squeeze me in at a time that met my needs. The service person was very polite and professional. He let me know that he probably couldn't get all the dirt out of my couch, did a sample area and didn't charge me for the work. I was not happy with the outcome of two out of three pieces, but in all fairness it's largely my fault for not getting them cleaned often or soon enough.
No spots have returned yet.
Young men were very professional and were finished in an hour.
Carpet is soft and no chemical smell.
Zerorez cost more than our regular carpet cleaner -SunSteam and we don't think it got as clean.
Service was fast. I was actually waiting to respond as I wanted a bit of time to see if the stains on my carpet would reappear.
I love the no chemicals but if needed for odor removal I havent found that the treatment is effective
The representative was neat, clean, pleasant, informative, showed up on time and completed the job in a timely fashion.
very clean very polite worker did very good job cleaning rug n was on time
Your method and products have cleaned my carpets better than any other carpet cleaner I have used. I am very impressed and pleased with your services.
Friendly employess