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based on 87301 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your technician was very polite and professional, also very punctual.
I already responded to your request for a review. Didn't realize it, but it posted on Facebook. I don't really want to respond to multiple requests. Thanks.
Great job at a reasonable price by a friendly, knowledgeable and very helpful "technician". I'd acknowledge him by name but unfortunately, I've forgotten it.
He arrived ahead of schedule after I was contacted about his earlier availability and asked if we could accommodate his earlier availability and since we could, it freed up my afternoon greatly.
No pressure to add additional services but when we asked about cleaning an area rug, he gave us a price based on rug size that was affordable and could be done at the same time as the other work.
We're now "looking good" floor-wise for the holidays and will contact Zerorez anytime we need emergency or our yearly rug cleaning.
Did a great job of cleaning the area serviced.
Technician was on time, knowledgeable, and didn't waste time. Got all three rooms done quickly and efficiently. I love that I didn't have to wait a long time to get back to my daily scheduled errands.
Amber was our technician...what an asset to your company.. not only did she do the job quickly but also perfectly. She also educated us on the empowered water Zerorez uses and gave us a demo, I will request her next time we need cleaning. We are happy we finally found a cleaning company that we can trust to do a great job.
Every thing was better than perfect!
No chemicals and little odor and it cleans well.
Our technician, Mike, was friendly and very professional. He did an outstanding job on our carpets and sectional sofa.
The grout did not get clean and the technician left the house before i got there. i told them i wanted to look at it when they were done and to call me and let me know when they were close to being done so i could come home from work, which is only about a five minute drive. So the guy calls me when hes already finished and then by the time i get there, only ten minutes later, hes gone. Cant tell any difference in the grout after zerorez "cleaning". Wont even think about using them again and i have told everyone i know how horrible the service was. Absolutely horrible.
Friendly staff, timely tech and clean carpets!
The technician was on time, very nice, very efficient. I will definitely use Zero Rez again!
one week later, still looks clean.
We have had mostly very good service...however one newbie experience caused us to have to have a 93rd do...do not send out newbies alone
Rug did not seem to be cleaned very well. Looks dull with some small spots remaining. Does not compare to previous cleanings from you where I was quite pleased and satisfied.
On time. Tech was friendly, informative. You have a good person there and hope you will appreciate him and his service. Well trained. My carpet is old and he did a good job to help bring it back to life.
Prompt professional service.
Thank you and God bless.
First name removed P.Last name removed
The results are amazing. The price this time was a little high, however.
The service was very good! He was there on time ,clean very well groomed and a very good worker was neat and friendly. Went right to work no brakes did not stop until job was done! The floors look great! I Will definitely call you for next cleaning. My son told me how great your company was has used you for years. PatFredrickson
The carpet gets clean.
Service Tech., John D. should run for president. He did a great job!
Everything was fine.
Had a problem with dirty drips on the carpet after you left and you were back the next day to fix them.
Excellent work. Carpet looks great.
The professionalism of the entire Zerorez Empire. The product they provide is second to none. I loved them in CA and now in Flagstaff I wish they would open at least a couple of days a month to assist the very much needed carpet, rug and floor cleaning service here.
Prompt service, knowledgeable staff and great customer service. My carpets had been neglected for several years but they are looking fabulous after Zerorez came to clean. I am so very pleased with the results!
Friendly staff and great service.
your GOOD
Clean
Experienced technicians. They always do an excellent job. I really appreciate that you don't use chemicals.