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based on 87790 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zerorez was on time, very professional, and they made our carpets look like brand new! We love that they don’t use harsh chemicals on the carpets and they leave them smelling fresh and clean. We highly recommend them and will be using Zerorez for all our carpet cleanings!
Service and everything was great! The tech tried to come an hour early this time though which I wasn't prepared or home for but luckily was able to get in touch with dispatch to send him back out. The only thing I really wish this tech did that others have done in the past is wear the shoe covers when in the house. Wearing dirty shoes and walking on floors that were just cleaned is a bit counter productive.
Scheduling was quick and easy as usual and so was the service. I will continue using ZeroRez in the future when I need my tile done.
Your technicians are always very helpful and friendly and willing to do whatever you need. I really appreciate how easy to work with they are.
We are a Doctors office so I really like that you don't use chemicals that could irrate our patients.
Communication. We received a call a little after 12 that the tech would be at our house within 5 minutes. 5 minutes turned into 2 hours. I finally got another call that a new technician was on his way. You did credit my account $100 for the inconvenience
The person who did our rooms was very nice and explain everything to us and how zerorez works. I highly recommend anyone to use zerorez our rugs came out beautiful, and had a nice citrus smell to them. Also they like new rugs again. Thank you Marie
Fast and easy
Thanks to Paul Elliott our carpet turned out GREAT. outstanding Technician.
Cleans well and doesn’t leave residue
Great work; wonderful service by technicians.
The person who cleaned our carpet (I can’t think of his name ): ) was incredibly honestly and helpful. He also was stung by a bee in his tongue and kept on going!
Our service tech was very good and efficient and explained about it. Our carpets look great.
Fast, friendly, no pressure on upselling.
He was AMAZING. Even my fiancé said he was a really nice guy. We will be using him in the future to clean our tile. Thank you so much!!
I didn’t feel like the tech was very approachable and not very forthcoming with the ability to clean the carpet of stains. Our carpet is only 2.5 years old and was an upgraded carpet that resisted stains and traffic ware. We have had them cleaned before and previous times other companies were able to get them clean.
Perhaps the hype around zerorez was too much. I likely won’t be referring or using your services again.
First time !!! John was very comforting and polite!
Great job !!
Technician was great and very knowledgeable. I can still see some darkness in the traffic areas. Carpet is less than a year old and areas were not bad. For the money I guess I expected greater results.
Fewer chemicals and doesn't take as long to dry.
Excellent Service and Great Product
No harmful chemicals!
Carpets and sofa look amazing!
Your technician was very prompt, clean and courteous. He did a thorough job and made suggestions that will help maintain our carpets.
Noticeable difference after cleaning
Zach the tech was very professional. Overall, pleased.
I’m very pleased with the services, Evan was awesome.
No pressure sales.
Youre great!! Customer service is WONDERFUL!! Carpet cleaning is wonderful!
Service was fantastic.
Very friendly, professional. Showed up on time!