Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87790 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 17, 2019 — Rated 10 out of 10 by K.D. Zerorez Phoenix
What do you like about our products and services?

Great service and nice service professional. He answered several questions I had and did a great job. My carpets look great and I will be a repeat customer.

Report a concern   February 17, 2019 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

clean carpet and reasonable price.

Report a concern   February 17, 2019 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Anthony did a awesome job! We are happy with the results! He was very professional
and great personality. We would definitely use your service again!

Report a concern   February 17, 2019 — Rated 10 out of 10 by Thomas Walker Zerorez Phoenix
What do you like about our products and services?

Jeffrey K. was our technician and he was friendly and professional. He thoroughly cleaned our carpets and stairs and we will ask for him again. We are very happy with the results!

Report a concern   February 17, 2019 — Rated 10 out of 10 by G.P. Zerorez Phoenix
What do you like about our products and services?

Showed up on time and the carpets look MUCH better. My son came home from school and asked me "why are the carpets so soft?"

Report a concern   February 17, 2019 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

Lacy did an excellent job cleaning our carpet and loveseat. One of the best jobs we have ever had.
Thank you,
Name removed
Email address removed

Report a concern   February 17, 2019 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

it was quick, neat and results were very impressive.Your people were polite, on time and friendly

Report a concern   February 17, 2019 — Rated 10 out of 10 by T.B. Zerorez Phoenix
What do you like about our products and services?

Technician was very nice and knowledgeable. My carpet looks great following service.

Report a concern   February 17, 2019 — Rated 10 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

Very professional and my carpets are clean!

Report a concern   February 17, 2019 — Rated 9 out of 10 by E.C. Zerorez Phoenix
What do you like about our products and services?

I have been happy with the service from Zerorez but this last cleaning I got 2 days ago I was a little disappointed. The cleaning of the carpets went by so much faster than previous times. I just believe this time my carpet didn't get as clean as in the past. Having said that, the gentleman that came out was nice and friendly. Please let me make that clear. It just seemed the job was rushed.

Report a concern   February 17, 2019 — Rated 10 out of 10 by Marci Johansen Zerorez Phoenix
What do you like about our products and services?

I love that the rooms smell so good and my carpet looks brand new again. I have 3 dogs so they leave a ton of stains. Zero Rez gets every stain out perfectly. I also love that my carpet feels soft and fluffy after too. The best carpet cleaner ever.

Report a concern   February 17, 2019 — Rated 10 out of 10 by S.L. Zerorez Phoenix
What do you like about our products and services?

The technician (Joel) was very conscientious with his work, answered all our questions and insured we understood and concurred with the procedures. He was ahead of schedule and contacted us to see if it was okay if he arrived early. He was very professional and did a great job. The carpets look very nice and we like the idea of no residue left.

Report a concern   February 16, 2019 — Rated 10 out of 10 by Angela Pelton Zerorez Phoenix
What do you like about our products and services?

Great customer service and my carpets look great!

Report a concern   February 16, 2019 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

Great technician! Drying is taking some time due to the weather but so far it looks great

Report a concern   February 16, 2019 — Rated 10 out of 10 by P.B. Zerorez Phoenix
What do you like about our products and services?

Great service!!

Report a concern   February 16, 2019 — Rated 10 out of 10 by olivia perez Zerorez Phoenix
What do you like about our products and services?

Our service was amazing!

Report a concern   February 16, 2019 — Rated 10 out of 10 by Charley Ables Zerorez Phoenix
What do you like about our products and services?

Professional, on time, no high-pressure sales tactics. Overall a great experience.

Report a concern   February 16, 2019 — Rated 10 out of 10 by Lani Hill Zerorez Phoenix
What do you like about our products and services?

We recently bought our first house with tile flooring. Since we'd never had tile cleaned before, I didn't know what to expect. The tile itself looks much brighter now, and the grout is so clean it's practically invisible between the tiles. I am blown away by how wonderful it looks! Thank you!

Report a concern   February 16, 2019 — Rated 10 out of 10 by Tana Sackett Zerorez Phoenix
What do you like about our products and services?

Outstanding! I'm so very happy with my immaculately clean floors! A definite lifesaver for me. I'm so very thank full beyond words!

Report a concern   February 16, 2019 — Rated 9 out of 10 by Dee Lewis Zerorez Phoenix
What do you like about our products and services?

Friendly, Polite and Professional.

Report a concern   February 16, 2019 — Rated 10 out of 10 by Lynne Norwood Zerorez Phoenix
What do you like about our products and services?

The materials and methods you use. Also, a huge part was the young man that did the work. I think his name is Paul. He was very professional, and consciencous.

Report a concern   February 16, 2019 — Rated 10 out of 10 by Beth Penny’s Zerorez Phoenix
What do you like about our products and services?

Jessie was great. My wool area rug looks new again. I will use Zerorez again.
Thank you
Beth Penny
Mesa, AZ

Report a concern   February 16, 2019 — Rated 10 out of 10 by Janice Calvin Zerorez Phoenix
What do you like about our products and services?

Tech was excellent. He was polite and professional.

Report a concern   February 16, 2019 — Rated 10 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

Had my carpet cleaned Valentines Day Morning by your tech named Carson I believe.
The invoice says Shaleet F.

Either way, he did an amazing job! Did the test and explained everything well.

I actually tried to tip him .. but he would not accept it!! I personally think that is a policy that should be looked at by your company.
When someone does a great job they should be able to accept a gratuity.

Please recognize him for his excellent service! He is a great representative of your company.

Report a concern   February 16, 2019 — Rated 3 out of 10 by J.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

spots came back after one week price we paid that shouldnt happen

Report a concern   February 16, 2019 — Rated 10 out of 10 by L.P. Zerorez Phoenix
What do you like about our products and services?

prompt. proffessional

Report a concern   February 16, 2019 — Rated 10 out of 10 by T.C. Zerorez Phoenix
What do you like about our products and services?

Very professional/ on time/ great price...what more can you expect??

Report a concern   February 16, 2019 — Rated 10 out of 10 by P.C. Zerorez Phoenix
What do you like about our products and services?

Tech was very friendly and did a great job.

Report a concern   February 16, 2019 — Rated 10 out of 10 by P.W. Zerorez Phoenix
What do you like about our products and services?

Dave, our service technician, worked really hard at getting the floors clean. He was also courteous and helpful and explained everything so there was no confusion about what was going to happen.

Report a concern   February 16, 2019 — Rated 9 out of 10 by Jake Fossen Zerorez Phoenix
What do you like about our products and services?

Sidney, my tech, was awesome. He was friendly, respectful, cared for our home, and worked really hard to give us a great result. The cleaning on the travertine Tile was really effective, almost perfect. Love the way the clean tile feels on our feet, and the smell was lovely.

My only complaint is that some grout was broken and removed...


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