Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87780 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 28, 2019 — Rated 10 out of 10 by Barbara Wood Zerorez Phoenix
What do you like about our products and services?

I would and have already recommended your company to five of my friends since Friday when my carpet was cleaned. Very professional.

Report a concern   July 28, 2019 — Rated 0 out of 10 by L.Q. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My carpets turned out horrible. For $400 I am very disappointed.

Report a concern   July 28, 2019 — Rated 10 out of 10 by Ted Cimino Zerorez Phoenix
What do you like about our products and services?

Great Teamwork from beginning to end - from ease of appointment to cleaning treatment to clean up afterward was made like it was a breeze .. True comfortable, real people as employees - how refreshing - it's just seamless and an amazing experience! Will always use them ...

Report a concern   July 28, 2019 — Rated 6 out of 10 by D.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Not impressed. Really didn’t see that a difference than others

Report a concern   July 28, 2019 — Rated 10 out of 10 by Sherri Mckain Zerorez Phoenix
What do you like about our products and services?

No chemicals the stain removal is phenonamal

Report a concern   July 28, 2019 — Rated 10 out of 10 by B.D. Zerorez Phoenix
What do you like about our products and services?

They did great work, showed up right on time. Carpets looked great. No problems for my child with really bad allergies. Just what we needed.

Report a concern   July 28, 2019 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Service and type of cleaner.

Report a concern   July 28, 2019 — Rated 10 out of 10 by Linda Wheeler Zerorez Phoenix
What do you like about our products and services?

The technician was early; that was great! My carpet was beyond dirty, but when the guy finished it almost looked new. He was unable to get the dog stains out (I didn't think he could) and he told me upfront. My carpet still looked good. Thanks

Report a concern   July 28, 2019 — Rated 10 out of 10 by Nancy Beaird Zerorez Phoenix
What do you like about our products and services?

Jared was very friendly and efficient! My rugs look new because the color came back! I'm impressed!

Report a concern   July 28, 2019 — Rated 10 out of 10 by N.B. Zerorez Phoenix
What do you like about our products and services?

Prompt and courteous.

Report a concern   July 28, 2019 — Rated 10 out of 10 by K.K. Zerorez Phoenix
What do you like about our products and services?

José was very professional and did a fantastic job! The carpet looks great!!!

Report a concern   July 28, 2019 — Rated 10 out of 10 by Staci Herndon Zerorez Phoenix
What do you like about our products and services?

Great customer service from Zach! Carpets felt super clean and no chemical smell.

Report a concern   July 28, 2019 — Rated 10 out of 10 by M.V. Zerorez Phoenix
What do you like about our products and services?

You do a good job at what I consider a fair price.

Report a concern   July 28, 2019 — Rated 4 out of 10 by K.T. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Grout and carpet look marginally better, but I was not particularly impressed with the results. Maybe my expectations were too high.

Report a concern   July 28, 2019 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Our ZeroRez representative was friendly and professional. He arrived at the beginning of the stated time window (8-10AM) which was great. I appreciate that he took the time to walk through the house and hear about my areas of concern. The whole process was very fast and affordable. The carpet looks fantastic and I would definitely use ZeroRez again!

Report a concern   July 28, 2019 — Rated 10 out of 10 by Amanda Payne Zerorez Phoenix
What do you like about our products and services?

Friendly, professional, and reliable.

Report a concern   July 28, 2019 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

I love that there are no smells and my carpets aren’t “crunchy” when they dry.

Report a concern   July 27, 2019 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

My service tech was amazing! Would highly recommend him to anyone! He did a fantastic job on cleaning my carpets and rugs!!

Thank you!

Report a concern   July 27, 2019 — Rated 10 out of 10 by Kathryn DaSilva Zerorez Phoenix
What do you like about our products and services?

The finished results were great! It was just like having brand new carpet all over again!

Report a concern   July 27, 2019 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Carpets look great!

Report a concern   July 27, 2019 — Rated 10 out of 10 by D.Y. Zerorez Phoenix
What do you like about our products and services?

I love the cleaning process. The rugs look great and this is a do again. I have been using this service for several years and it was the best decision I ever made. Previously after the carpet was cleaned by other companies using soap within a few weeks the heavy traffic areas would not even look like they had been cleaned. Thank you for a great and professional job.

Report a concern   July 27, 2019 — Rated 10 out of 10 by C.J. Zerorez Phoenix
What do you like about our products and services?

You do the best job of any carpet cleaning company we have ever had! Thorough, dries fast, and stays clean longer. Also, very pleasant knowledgeable technician.

Report a concern   July 27, 2019 — Rated 10 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

Products are chemical free and technician was professional and efficient.

Report a concern   July 27, 2019 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

The New Approach to Cleaning and the
Service is Excellent.

Report a concern   July 27, 2019 — Rated 10 out of 10 by G.D. Zerorez Phoenix
What do you like about our products and services?

Great customer service and the tech did a great job

Report a concern   July 27, 2019 — Rated 10 out of 10 by Lucas Villarreal Zerorez Phoenix
What do you like about our products and services?

My carpets look great. My technician took the time to explain different options and used his experience helping me make the best decision for my home. The Tech’s customer service was outstanding and will keep me as a returning customer. Thank you.

Report a concern   July 27, 2019 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

you did what you said you were going to do

Report a concern   July 27, 2019 — Rated 10 out of 10 by Judy Reich Zerorez Phoenix
What do you like about our products and services?

Your product is just what my 20 year old carpet needed...brightened, lifted and the old age spots gone. I am impressed with how it all works‼️
Colten explained how it all works and it really did the job. He was very personable and professional.
I will definitely call in the future to have my bedrooms cleaned next.

Report a concern   July 27, 2019 — Rated 10 out of 10 by Nicole Rusboldt Zerorez Phoenix
What do you like about our products and services?

Carpets turn out super clean. Spots all gone. Odor free. Staff members are always friendly.

Report a concern   July 27, 2019 — Rated 0 out of 10 by J.F. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I could tell that there were lots of places that weren’t cleaned as they were completely dry. Such places were in back of doors, close to the walls, under such things as desks or furniture that were very accessible. This is the first time I haven’t felt like my carpet looked like it was cleaned. Disappointed as I was happy last year.


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