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based on 87780 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The process is the best I've seen. From the care they take to protect the corners of the walls from their hoses, to the finished product. Our carpets never looked so good. Highly recommend Zerorez.
There was a small piece of carpet attached to the living room (about 10 square feet), that didn’t get cleaned. The living room is only about 124 square feet itself, so it wouldn’t have put us over the ‘250’ limit that would considered it two rooms. Wish it would have also been cleaned.
Easy scheduling, fast and on time service. Friendly staff, and always fantastic results.
I like the fast friendly service and the professionalism of the techs that come out the finished job always looks and feels great
Carpet looks great !! Very knowledgable service provided !!
Very professional, quick service and got all the stains out of my carpet! No harsh chemicals and safe for the kids and pets.
Jose Guzman was punctual in coming to our home. He is polite, professional, explained in detail and in what order he was going to clean the carpet and tile, and how long he would be at our home. Pricing, for what we had done, was fair.
We had to call Zerorez back to redo an area on the master bedroom carpet. My wife specifically requested Jose to come back and take care of the problem. When Jose came back he looked at the carpet, agreed the spot needed to be recleaned and did so without any hesitation and in professional manner.
Based on our wonderful experience with Jose we would request him the next time we get our carpet and tile cleaned. Thank you Zerorez and Jose for a great job!
Great service! Will use them again. :)
everything
Very pleased
Carpet looks great! Very happy with the service and tech. Thank you!
The service man was very friendly and knowledgeable. Made very good suggestions.
The process left the carpets clean and feeling soft, just like new.
Professional, thoroigh... clean!!
speed and effeciant
excellent job, very clean!
You stand behind your work. And are always very cordial on the phone. The service techs are very professional as well
Our tech arrived early and was great. He explained the process thoroughly and did a great job cleaning all of our carpets.
Great job and professional technician!
No chemicals
I love that there is no odor at the end and the carpet dries with a few hours. As an owner of 3 dogs, the faster they dried the better.
The employee who came to clean my carpets was extremely friendly and very helpful! He answered all my questions and was very professional. I have used this company in this past and will continue to in the future!
Brandon's expertise, his quality of work, and his professionalism. He did an exceptionally good job.
I like that I'm not putting chemicals into my house and the carpets get very clean!, The technician was quick but thorough and very nice.
That it doesn't use soap and that your service is excellent!
Michael did a fantastic job! The carpets are so much nicer now. He explained the process and then got right to work and finished our whole house in barely over an hour. He was very pleasant and professional. I would absolutely use Zerorez again from here on out each time I need my carpets cleaned. Thank you!
I like the idea of the use of water instead of harsh chemicals and my tech Brandon was courteous and informative through the entire process!
Staff was friendly, carpet looks great!
Everything is good
I've heard several good comments from a number of people in regards to the quality of floor/carpet cleaning services provided by Zerorez.
After having used various different floor/carpet cleaning companies over the years I must agree that the finished product from Zerorez is,in my opinion, a much better result!
No chemical smell, greatly reduced dry time, and no 'crunchy' feel to carpet just as I was informed would be the case.
Extremely satisfied with the result!
I must also add that my technician, Carson, was outstanding! Punctual, professional, knowledgeable and expressed genuine concern that i was satisfied with the work before leaving my home.
Thank you Carson, it was a pleasure!
Everything