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based on 87780 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have always been more than happy with the results of the carpet cleaning, even with pet urine difficulties. Also, the technicians have been been very helpful and efficient. This time my technician was Dustin, he was very personable and helpful. I would like to request him for my next cleaning.
excellent
The carpet looks great and your technician was pleasant and helpful. I always recommend you to all of my friends.
The Customer service was great.
The techs that were at my house were knowledgeable and helpful.
My technician was fantastic! I live in an apartment, so it is always a struggle he made it an easy process. So happy with clean carpet!
David was very informative and did a wonderful job! Will be scheduling again soon.
Service was great & pleasant employee.
The cleaning is scheduled to be redone because brown spots came up. This hasn’t happened with previous cleaning
I appreciated the "On time service", the friendly and competent nature of the technician, along with a job well done.
Your products made our carpets look amazing and with a short drying time, it made the process easy and convenient.
We always have a great experience with Zerorez! The techs we have had are very professional and do an excellent job at cleaning our very dirty carpet! We won’t trust anyone else for our carpet cleaning needs!
The tech I had yesterday was very professional and also friendly. He did a great job and I would ask for him, Gavin Alsbury again. You are lucky to have him. He's a great worker.
We had some heavily stained areas and some areas marked by grease that had been walked in from the garage. Your technology did not fully remove either problem, whereas more traditional method had removed equivalent marks in the past.
Such kind and helpful employees. I love the water to clean my floors!
I really like it when there some area that's not to my satisfaction, I call and you send another person to redo the area in question.
The tech arrived at 12 pm and he informed me what he would be doing then we went to work on cleaning the carpet. He did an awesome job. I would recommend zerorez to my friends to have their carpet cleaned. Thank You
Excellent job super clean great staff
Your price thing comparatively to your competitors is high the service was great the person he was in my home did a great job However I will price shop next time I get my tile and grout cleaned
Affordable, Quick and reliable - and the carpets dry quickly!
My main reason for requesting service was to clean the tile and grout. The grout was not cleaned very well. You should have told me you do not clean grout well. I would have used grout doctor if I had known.
Professional and courteous
Love the professional service from the very nice people that come to clean my carpet .
We love the way the carpet looks after its cleaned
and it seems to stay much cleaner with your technology throughout the year ...
THANK YOU ZEROREZ !!
Customer Service and the quality of the cleaning
Able showed up on time, put on his shoe covers, confirmed which areas to be cleaned, set up wall protection and got to work. Did a great job and cleaned up when he finished. No surprises in cost. Great job. My carpets look great. I will definitely use Zerorez again and recommend to my friends.
My carpets looks wonderful and would highly recommend Zerorez.
I was very pleased with the results of the work
Service was very easy for me and it removed blood stains from my carpet. Gerard, the Service Rep who did the work got right at the job and got it done. Friendly, answered my questions and explained before he started that it could be difficult stains to get out. He went about the job diligently and got it done. I had a new kitten in the house somewhere and he was very careful to make sure doors were closed. There was no odors, no offensive breathing problems.
I was very impressed and very grateful that a nasty problem was taken care of quickly and for me very easily.
It works well with pet stains. Very friendly staff.
Our carpet looks and feels great. No harsh chemical odors at completion. Super clean looking and refreshed, even though our carpet is kinda old.