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based on 85265 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Jacob did a great job on our carpets. Need to change your policy on cash payments so customers can overpay WITH CASH ONLY your fees and include tips for the service.
Technicians were great!
Punctual and completed the work as needed. They went to town on a very dirty section of tile, calling in reinforcements (machines and people) and got it done well. Carpet portions look good too.
You did a good, thorough job and the person who cleaned my carpet was thorough, friendly and professional.
Good service , very helpful , nice customer service
Great experience!
We have spent SO much money with your company and instead of being treated like a valued repeat customer, we continue to be victims of the upsell. Additionally, the quality of the cleaning has steadily declined. We paid a staggering $25 for each “stain” as it was “not possible” to remove with a standard cleaning. None of those spots were completely removed and one looks worse than it started. It is for these reasons we have committed not to use Zerorez in the future.
Best carpet cleaning we’ve had!
Amazing service! I wasn’t feeling very well but the service was amazing, fast, efficient and very professional. I will definitely use the company again.
Master bedroom area left in carpet 24x24 square looks dirty or like solution stained it
The finished process... clean, dry, no smell. Professional service
We had great customer service, attentiveness and quality out of the cleaning. I cannot be happier with the experience.
The crew (Shawn and Hammed) arrived promptly and on time as scheduled.
They immediately began work and cleaned the floors very well. They were courteous and professional throughout the entire process.
The technician was very good. I like your product as it is not very wet and is not soapy.
It’s an expensive wet vacuum, not a true stain cleaning.
No stains ever come out (small coffee spots, for instance) unless the tech is asked to see what they can do (without having to pay extra for other chemicals to be applied), and, even then, there’s often no result.
Zerorez always gets my carpet clean!
Top quality and knowledgeable, friendly personnel.
Associates were extremely helpful and did a great job on my carpets and grout. Products were effective.
Professional, good quality, prompt
Everything! Products, the technician was extremely professional. Office staff answered my questions right away.
Reasonably priced, quick professional service
The service technicians were efficient, knowledgeable, and very friendly. My carpets look great.
The last Tech you sent us was A+++. Very professional and thorough. Will request him again.
Efficient, professional yet friendly. Carpet looks great.
I would definitely use Zerorez again.
The technician was thorough friendly
The service was great. The tech was awesome.
Technicians are on time professional and kind. Excellent quality of work. Considerate of furniture not being damaged!
No residue left on my carpet and couch. Technician was knowledgeable and efficient.
The cleaning process that doesn’t leave a residue in the carpets.