Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84627 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 28, 2025 — Rated 10 out of 10 by Lora Cogliani Zerorez Phoenix
What do you like about our products and services?

I’ve used Zerorez for years. My carpets and rugs always turn out clean and without the crunchy residue other companies leave behind. I also had them clean the grout in several tiled rooms. WOW! What a big and wonderful difference my technician David was prompt, conscientious, friendly and a really nice person. Couldn’t be happier

Report a concern   March 28, 2025 — Rated 9 out of 10 by Jt Thames Zerorez Phoenix
What do you like about our products and services?

Very good service

Report a concern   March 28, 2025 — Rated 6 out of 10 by J.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

carpet cleaning was solo

Report a concern   March 28, 2025 — Rated 10 out of 10 by Sandy Kobasic Zerorez Phoenix
What do you like about our products and services?

Professional…. On time… excellent job! And reasonable prices!

Report a concern   March 28, 2025 — Rated 10 out of 10 by M.G. Zerorez Phoenix
What do you like about our products and services?

Both times I had Zerorez clean my carpeting, I have been very pleased. Do clean and fresh! Also both times polite young men came to do the job!
A pleasant experience.

Report a concern   March 28, 2025 — Rated 10 out of 10 by T.H. Zerorez Phoenix
What do you like about our products and services?

Very informative and honest when it came to providing the best quality service! Super quick dry & no residue!

Report a concern   March 28, 2025 — Rated 10 out of 10 by D.N. Zerorez Phoenix
What do you like about our products and services?

On time and concerned that he got the job done right for me.

Report a concern   March 28, 2025 — Rated 10 out of 10 by L.D. Zerorez Phoenix
What do you like about our products and services?

Service Tech Cody was excellent.

Report a concern   March 28, 2025 — Rated 0 out of 10 by J.V. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My couch looks like it wasn't even touched. There's zero improvement from the condition it was in before cleaning

Report a concern   March 28, 2025 — Rated 7 out of 10 by C.T. Zerorez Phoenix
What could we do to improve?

I was super excited to have my shower cleaned and I didn’t even notice one bit of difference once it was done. $150 is a lot to pay for no improvement. The floors and carpet look amazing, but I’m very disappointed about the shower. The tech said it was hard to get in the corners, etc. because of the tool he uses.

Report a concern   March 28, 2025 — Rated 10 out of 10 by Debbi Booth Zerorez Phoenix
What do you like about our products and services?

no soap and carpet dries quicker than other methods of cleaning

Report a concern   March 28, 2025 — Rated 10 out of 10 by Megan Lytle Zerorez Phoenix
What do you like about our products and services?

i loved how informed and understanding the tech was. I was more than happy with the results. Both techs were very thorough with their work and made sure to get every spot covered. The tech was kind and easy to work with

Report a concern   March 28, 2025 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

I like that your company doesn’t use soap it’s more steam cleaning. And carpets turned out great.
They were on time and went over everything we wanted done and confirmed price before staring the job.

Report a concern   March 28, 2025 — Rated 10 out of 10 by P.O. Zerorez Phoenix
What do you like about our products and services?

They did an awesome job! Josh and Justin were great!

Report a concern   March 28, 2025 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Courteous, competent, clean cut service professional did an outstanding job producing excellent results for a reasonable price. What is there not to appreciate?

Report a concern   March 28, 2025 — Rated 10 out of 10 by B.S. Zerorez Phoenix
What do you like about our products and services?

Great customer service and a wonderful cleaning job!! Thank you!!

Report a concern   March 28, 2025 — Rated 10 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

The technician was on time, very pleasant, and he did a fantastic job of cleaning our carpeting and sofa cushions. The appointment was very easy to make and Zerorez was able to come on our schedule.

Report a concern   March 28, 2025 — Rated 10 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

Fast and great communication. No chemical smell

Report a concern   March 28, 2025 — Rated 10 out of 10 by Elizabeth Nachman Zerorez Phoenix
What do you like about our products and services?

They were So professional and kind! They did an amazing job on my carpet.

Report a concern   March 28, 2025 — Rated 10 out of 10 by L.J. Zerorez Phoenix
What do you like about our products and services?

The technician that came to my house was professional, timely, personable, and did an excellent job on my carpets!!

Report a concern   March 28, 2025 — Rated 10 out of 10 by Kim Parkinson Zerorez Phoenix
What do you like about our products and services?

Zeroes makes white carpet look and smell new Everytime

Report a concern   March 28, 2025 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

Eric did a great job , carpet looks awesome .

Report a concern   March 27, 2025 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

Quick appts. Careful with walls.

Report a concern   March 27, 2025 — Rated 0 out of 10 by B.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I have had this carpet cleaned several times and the cleaner has always followed a definite. pattern. Your cleaner left my carpet in a mess with lines and ruts and the carpet going every which way. Vacuuming has not helped. I may have to have another company come in and redo so that the carpet is not a hodgepodge mess.

Report a concern   March 27, 2025 — Rated 8 out of 10 by T.H. Zerorez Phoenix
What could we do to improve?

The last two times when the technicians have left my carpets definitely were not clean and my schedule didn’t allow me to call to have him come back to take care of it.
I just had to live with it. One time left streaks on my carpet in the main walk paths.
I decided to give zerorez one more try.
This time, Chris was his name I think, did an excellent job. My carpets haven’t looked this good since, I think it was Duaine, many years ago.
My carpets are clean and he actually corrected some of the problems left from the last time. I sincerely hope you can manage to keep him there in the future.
My thanks to Chris for doing an excellent cleaning on my carpets.

Report a concern   March 27, 2025 — Rated 10 out of 10 by Morgan Julie Zerorez Phoenix
What do you like about our products and services?

Excellent work and professional technicians

Report a concern   March 27, 2025 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

Bradley , Our technician did a great job!

Report a concern   March 27, 2025 — Rated 10 out of 10 by D.O. Zerorez Phoenix
What do you like about our products and services?

Our tech was very professional. Everything went as per quote as well

Report a concern   March 26, 2025 — Rated 10 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

Technician was knowledgeable and polite. The stairs are a problem area. He did a wonderful job.

Report a concern   March 26, 2025 — Rated 10 out of 10 by Sherry Villasenor Zerorez Phoenix
What do you like about our products and services?

Zerorez entire staff was very courteous and professional. My carpets looked great. The color was restored in the heavy traffic areas. We have been using Zerorez for several years.


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