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based on 85264 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Super friendly tech and got stains out that previously could not from another company. Knowledgeable.
good but expensive by comparison. not likely to repeat.
Your process doesn't bother my allergies so I am able to stay home while the cleaning is done, Thorough cleaning, respectful staff, dries quickly and no mess left behind. We are repeat customers and this is the only company I will use.
Anthony was early and very professional. He was very thorough and put guards up to protect our walls. He explained the process of the cleaning. You can tell that he really enjoys working for your company.
My technician was great
His name was Rob. Here on time did a great job.
Your people do a great job.That's why I continue to use you
Your people are top notch. Ezecial was very very nice!
He was on time and very professional
Like no chemicals. Eric was great. My neighbor is planning on using your services.
The techican was not professional, he didn’t clean behind any doors and didn’t go up to the wall. When I talked with him about it he was cobative which lead me calling the office. He went back and cleaned the areas after he called jis supervisor but he was very annoyed by it and then justified that he “wasnt done” and that he doesnt go up to the baseboards because the machine can get away from him and cause damage. overall cleaning looks good with a couple areas that could have been done better but the hastle of the technician will likely devert me from using the company again.
Very good job on cleaning the carpets. Pleasant and professional service.
Super clean and done quickly, thank you!
I love that there is no soapy residue to collect dirt after the cleaning. My carpet stays clean longer. I also find that Zero Rez gets my tile floors cleaner, especially the grout, than any other company I’ve had come to clean.
Excellent job removing numerous grease spots.
Technician takes time to protect the house by placing corner guards at the corners of walls and wears shoe protectors. The carpets look good when done
Carpet was cleaned in a thorough and professional manner. Mike, our technician, was personable and very informative. He explained each step and product used on the carpet and what to expect. Our carpet dried beautifully...looks almost new!
I have sent an email with my feedback. I have been a longtime customer for many years. I am a real estate agent and have sent many referrals your way and always recommend your company to my clients. Someone is coming back out tomorrow to redo the job. If they are able to clean the tile and carpet, I will be happy to give a good review. Your technician told me that he was not able to get it clean because they are permanent stains that would not come out. If that is the case then I would like a refund on the carpet cleaning. Again details of my experience are in the email I sent from Email address removed they make this right.
Service was excellent and the tuff stain we had is out looks great 😀
Thank You
Zero Rez uses clean products that don't make the house smell like chemicals.
Different technology to clean carpet
Have always had excellent techs come to my home and have always did an outstanding job
I was looking for exceptional service not the typical routine looks better.
Your worker was very professional and couteous.
Paul was very thorough and professional. Very friendly and fun to talk to. Great job.
Carpet cleaned well. Friendly, respectful young man with excellent customer service! He gave clear instructions on allowing the carpet to dry. He represents the company well.
Mathew and Daniel were very polite, efficient, and did a terrific job on our carpets and tile floors.
No detergent in the water for carpet cleaning. The young man who came to our home this past Wednesday was very friendly and did a good job on our carpets and cleanup.
Very thorough and respectful. Great results
Check my Google review that you acknowledge.
The man that you sent did an excellent job. The carpet had some stains that i thought might never be completely removed. He totally removed the stains and left the carpet like new. He left nothing for me to clean up. Excellent job!
The whole experience was great. Scheduling was easy, great communication, reasonable pricing and the work José did was excellent.
The professional work and attitude of the young man that did an excellent job. I also like being able to schedule service online without having to call and push 7 buttons before speaking to someone.