Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87773 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 25, 2020 — Rated 10 out of 10 by Pete Christofferson Zerorez Phoenix
What do you like about our products and services?

We like that are no chemicals in the cleaning process

Report a concern   October 25, 2020 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

Tech arrived on time professional, fast. I like that there aren’t any chemicals used and floors are not crunchy. When done.

Report a concern   October 25, 2020 — Rated 10 out of 10 by Karen Stoffel Zerorez Phoenix
What do you like about our products and services?

We have only Zerorez on our carpet and it still looks like new. Our tile was looking really dirty so I asked if they could look at it and clean it up. It looks brand new as well, Brandan explained it was soap buildup and it looks amazing.
Brandan could not have been more fun and professional. Would definitely recommend

Report a concern   October 25, 2020 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Great job at a reasonable price - carpet tech showed up on time and did a great job!

Report a concern   October 25, 2020 — Rated 10 out of 10 by Diego Hernandez Zerorez Phoenix
What do you like about our products and services?

Joe was amazing at explaining. Great customer service.

Report a concern   October 25, 2020 — Rated 10 out of 10 by Antoinette Smith Zerorez Phoenix
What do you like about our products and services?

No chemicals and fast drying!

Report a concern   October 25, 2020 — Rated 10 out of 10 by Anna Carl Zerorez Phoenix
What do you like about our products and services?

I wasn't present ng t cd when s he e finished, but I always refer my real estate clients to Zerorez. I will see the results in a few days - next time I check the house.

Report a concern   October 25, 2020 — Rated 10 out of 10 by G.B. Zerorez Phoenix
What do you like about our products and services?

Carpet cleaning and protection are completed with minimal smell and quick dry times, which are both very convenient for us.

Report a concern   October 25, 2020 — Rated 10 out of 10 by Margie Bishop Zerorez Phoenix
What do you like about our products and services?

Our tech showed up on time, explained everything he was going to do,He was very professional and got it done

Report a concern   October 25, 2020 — Rated 10 out of 10 by Susan Cerasoli Zerorez Phoenix
What do you like about our products and services?

Quality of customer service, professional employees, good product, easy online booking

Report a concern   October 25, 2020 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Very pleased with the service finished project very nice.

Report a concern   October 25, 2020 — Rated 10 out of 10 by G.S. Zerorez Phoenix
What do you like about our products and services?

Fast and efficient. Like your process, no post cleaning odors.

Report a concern   October 25, 2020 — Rated 10 out of 10 by Katrina Nelson Zerorez Phoenix
What do you like about our products and services?

Very professional, helpful, clean and truthful

Report a concern   October 25, 2020 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

Had tile floors/grout cleaned and sealed. Great results!

Report a concern   October 25, 2020 — Rated 7 out of 10 by C.D. Zerorez Phoenix
What could we do to improve?

The areas treated for pet urine were crunchy afterwards. The smell came back within 2 days. The floor technician tried to up sell too many add ons. The quoted price ended up doubling by the end.

Report a concern   October 25, 2020 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

The product is great!! Our stairs and carpet look great too!!! The person that did the work was very nice, on time, and did a great job!

Report a concern   October 25, 2020 — Rated 10 out of 10 by David Houck Zerorez Phoenix
What do you like about our products and services?

You always do an outstanding job on my floors. Arrival, on time& ready to go. Thorough cleanup& no chemical smell. Techs are always knowledgeable & professional. If you don’t call Zerorez,you called the wrong company.

Report a concern   October 25, 2020 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

excellent job thank you

Report a concern   October 25, 2020 — Rated 10 out of 10 by Chris Warner Zerorez Phoenix
What do you like about our products and services?

Great fast clean friendly and affordable afte4 Sarah Beth spill on the brand new carpet. They came out same day and fixed our bugaboo. I re o end them to everyone. I have tried to do it in the past as a matter of fact o used to own a rug Dr.. nothing compares to the water zrorez uses. Soaps attract dirt when not removed. Completely impressed. Finally someone who kept there word and didn’t try to oversell they’re product. I will be contacting this co. Again to take care of out new tile as well. Great job Zerorez. Tech needs a raise too, he went all out to make sure promises were kept when his cleaning machine started to fail him he jumped into action calling another tech and getting him 3pen-route while he attempted to fix the machine. Way to plan ahead but he fixed it in less 5han 15 min and got the job done in an hr. This is ho2 you do business folks take notes. I used this company because of how friendly the techs always are when u see them each morning filling up the vehicles with gas as I am an employee sharing the same industrial area as zerorez and fuel at the same QT. Still not disappointed after partitioning them for a job well done Kudos.

Report a concern   October 25, 2020 — Rated 10 out of 10 by Dawn Baker Zerorez Phoenix
What do you like about our products and services?

Zerorez has always been on time, been very courteous, and has done a great job on my carpets. We use Zerorez on our home as well as our rental homes and have never been disappointed. We have been using them for years and will continue to use them in the future!

Report a concern   October 25, 2020 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

Carpets cleaned well. Good service.

Report a concern   October 25, 2020 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

It works and doesn't leave any residual soap or additives. Carpet stays cleaner for a longer period of time too.

Report a concern   October 25, 2020 — Rated 10 out of 10 by Amy Zehring Zerorez Phoenix
What do you like about our products and services?

Great and friendly service

Report a concern   October 25, 2020 — Rated 8 out of 10 by M.H. Zerorez Phoenix
What could we do to improve?

Loved my carpet cleaning and tile cleaning not very pleased with my couch cleaning.

Report a concern   October 25, 2020 — Rated 4 out of 10 by C.J. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

We have a high traffic area in front of our tv console. It doesn’t look any better. The carpet on the stairs is still matter. I just expected better.

Report a concern   October 25, 2020 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Clean and eco friendly products. Great staff!

Report a concern   October 24, 2020 — Rated 10 out of 10 by Carole Pook Zerorez Phoenix
What do you like about our products and services?

Cleans and freshens like no other rug cleaning service I’ve ever used.
The nap 0n the carpet comes alive again like new. No odor..quick dry
and the technicians are first class I won’t use anyone else again.

Report a concern   October 24, 2020 — Rated 10 out of 10 by Sharon Gongora Zerorez Phoenix
What do you like about our products and services?

I thought my carpet was beyond hope

I’d been putting off cleaning my white carpet hoping for new flooring

I could not believe how clean and amazing they look!!

Report a concern   October 24, 2020 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

My carpet feels like new after being cleaned by Zerorez.

Report a concern   October 24, 2020 — Rated 10 out of 10 by B.K. Zerorez Phoenix
What do you like about our products and services?

Service was great. Dillan was very respectful and professional. Thank you for a job well done.


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