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based on 87773 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpet dries quickly.
Paul was great! Fast, professional, and knowledgeable.
Friendly staff, fast job, delivers on promise to make carpets clean and like new without residual odors and soaps. Took stains out never thought could. I will be using them again! Watch out competitors you don't stand a chance.
He was on time did an awesome job, listen to my concerns about the heavier traffic area. I would really like to have him the next time!
I was greatly impressed with the professional attitude of Jordan, the technician who did our carpets. It is not often that we can rest in knowing that we are safe, as well as well served, and Jordan did this extremely well.
We love Zerorez because of the quality of service, and having top notch technicians, makes this the best company ever!!!
Zerorez is excellent!
Cleaned the carpets amazingly! Great tech!
The process was quick and easy to set up appointments. The response was awesome with follow up. Rachel was great.
Service was very professional. Workers were on time and did a great job!
Chris Stevenson, the technician, worked wonders! He was through in cleaning the carpets...they really do look amazing! We were very happy with his work! Job well done.
My past experience has been wonderful. The gentleman picked up my rugs Monday 10/26 were pleasant and very helpful. Arrived several hours early as I was returning home from medical appt. Used this company many times in past for my home and properties. Was taken aback as they now charge a “service charge” for picking up rugs. In past paid for cleaning after they completed it. This time service charge and new policy is to have customer pay in advance before service and rugs returned. This was rather concerning. Never paid in advance for a service. I’m hoping the rugs are cleaned well. It remains to be seen. I’ll update after the service is performed and rugs are returned.
Professional, thorough
My carpet is crunchy and looks darker than it did prior to Zerorez treatment. The second attempt did not help. Still very crunchy
Carpets were cleaned and not crunchy
No residue or smell
Friendly tech, price was right, my tough pet stains are gone
We have had our carpets cleaned by Zerorez for the past 10 years and have always given them a 10-out-of-10 customer satisfaction rating with our highest recommendation with no reservations. Their technicians have always been on-time, courteous, pleasant, respectful, competent and our carpets have always been cleaned to our satisfaction.
Excellent service as well as final results.
Have used your services four times now and have never been disappointed.
Great job cleaning my carpets! Removed so many spots and did it efficiently
I was amazed at how well my carpets turned out! 150% cleaned for sure!! Thank you zerorez!
I have 4 dogs and you guys get my carpets clean!
Rachel was a wonderful technician. She was friendly and thorough in her work.
The tech was very knowledgeable and friendly. He did an outstanding job and my carpets are very clean without the chemical smell afterward. He pointed out some areas of concern and offered his advice for future use. The other company i used would scratch our baseboards and furniture. He did none of those things and I am extremely satisfied.
My technician was amazing! Conscientious, hard-working, and friendly. Explained what he was doing. The results are fantastic. Thank you!
Excellent service. Technician did a great job. All areas of carpet were cleaned thoroughly. Did not waste any time from start to finish.
Everything was great. Josh was very thro. A very nice young man. Great employee! My carpets look fabulous !!!
We are very pleased with the cleaning of our carpets and tile! They look like new! The technician Dave was very thorough and we recommend him highly!
I thought the result was just ok. I’ve never had tile floors before and I’ve never had tile professionally cleaned. Maybe my expectations were too high. I was very impressed that I was able to get a same day appointment. The technician was punctual and pleasant.
Carpet quickly drys and always pleasant people when serviced thank yu so much