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based on 87773 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The gentleman who cleaned my carpet and grout did a great job. I would recommend this company anytime.
Eric was very communicative and gave me a clear idea of what he could do and what was gonna take another level of service which he offered and I accepted. Overall his work was great and his attitude was very good. I will use him again and your company.
Bid more than doubled once tech got on site. His measurements of square feet were more than the original house plan dimensions. The whole experience felt like bait and switch.....not to mention the carpet pulling away from the pad and coming home to a large carpet bubble
I liked the water system and our technician Rachel was very conscientious and thorough in her work
The technician was actually early for the appointment very pleasant and did a great job.
Our technician was very friendly and efficient
The technicians are professional and wear a mask as well as foot coverings. The carpets are beautiful and clean. We've been using your service for 4 years and will continue to do so.
The tech was very friendly and the carpets look great. However I have 3 items that I was not fully satisfied with:
1. The tech did not wear any PPE.
2. The title was left with messy dirt water spots from the equipment and there was no effort to clean up the mess.
3. The van left two large oil stains on the street right in front of our home.
First time user of Zerorez services and they did not dissapoint. Rachel, my tech, inspected the rooms and advised me of what was needed and thoroughlyexplained the water and cleaning process.. Had the standard cleaning and it turned out fantastic. They lived up to their promises, clean and fluffy carpet. I highly recommend Zerorez. Thank you all at Zerorez.
Easy, efficient and friendly.
I like that Zerorez doesn't use harsh chemicals.
This is the third time using Zerorez and the results are very good. The carpet and tile look very good but the grout did not get the attention this time that we've had in the past. I was disappointed in the cost this time because some areas were comparable to previous visits but cost more this time.
Jared was here on the 21st and did such an awesome job. Very polite, came in explained what he was going to do, cautioned us as to the kitchen floor being slippery after cleaning the 3 area rugs. Hope you realize what a great employee you have in him. Would recommend him and your company in a heart beat. That is why we continue to only have Zerorez clean our carpets. Appreciate the call that you were running a special and gave me a chance to sign up for it. Every little bit helps.
Thank You Jared !
courteous, safe good result
Was on time courteous and felt safe and did a great job
Ease of scheduling and great prices! Service was quick and efficient as well.
Arrived on time and cleaned carpets beautifully
The technician arrived on time and explained what he would do. He also pointed out some high traffic areas of our carpeting that might not get completely clean. Very courteous young man. J.D.
Be honest in your quotes
Gabriel did a great job!! Our patio furniture looks great. Thanks again.
Like the idea there are no chemicals. The technicians were very nice and went out of their way to make sure we were happy.
There must have been some faulty equipment used at our house initially because the floors were all filthy after the job was done. But you guys came and redid the floors, no questions asked and it came out great. That’s the kind of customer service I can refer to my friends and family. Thank you.
Almost chemical free cleaning. Very friendly staff who explains everything.
good morning, Name removed, 9567 w. manzanita dr., sun city. i want to give brandon a 10 for his service to clean our carpets. he did a wonderful job. he also took the time to explain what he did and how to care for the carpets. we have other rugs that may be cleaned in the future. we will call your service. we would also recommend your company any time. thanks again. First name removed p.
Great customer service and carpets turned out great
Very friendly and professional
My service guy was polite, professional and friendly
Zero Rez is the only company I have had clean my carpets for many years, but this year the guys were the best yet! They did a wonderful job. The carpet looks brand new and it is 36 years old.
I would not have any other company clean my carpets.
My only complaint was price, 425.00 was to expensive
Service was very quick and very well done. Technician was happy to explain every detail of the process and what they planned to do and then he got to it and knocked it out.