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based on 87773 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very nice job, the technician was first rate and explained everything very clearly.
The staff is friendly and helpful. Very respectful. This company strives to deliver the best possible results and set realistic expectations for the outcomes. I am very aware when we hire this company my time and property are respected.
They did a great job. I’m impressed. Thank you.
Once again Chris Stevensen did a fabulous job. This is the third time he’s worked in our home. First he cleaned 🧽 our carpets, then our tile/grout, and on Wednesday he cleaned our couch. He works hard and is attentive to every detail. I just recommended him to a neighbor. He deserves praise and a raise!
Thanks Zerorez
Always on time. Courteous. Do a great job
Jordan the gentleman that came out did a fantastic job. He was professional and explained everything very well.
Cleans well without residue. Have used services twice. Service personnel have been professional and courteous.
1st job not good
2nd time As much better
The pure no chemical product
Had a great experience!!! Always pleased with the professional and friendly techs you have!
Service tech was very through. Did a great job!
I was super happy with how clean the ceramic tile looked upon completion
job is done well no chemical used important for me because of my dog and it drys fast
Good at getting out stains
Friendly and knowledgeable service team
Can work scheduling through text
I like that there aren't chemicals used and that the carpet is quick to dry because of the process.
Young may who did the work was very polite and respectful. He did a wonderful job of cleaning our carpets. We have had other carpet cleaning service in the past who are not nearly as efficient, and we had to have Zerorez come clean up what they missed. Very happy with them.
Professional technicians and the carpet and the furniture cleaned wonderfully. Thank you
My carpets are new again! I couldn't believe how much yuck step one pulled up, I'm embarrassed to say how gross it was. They dried quickly and feel wonderful! Colton did a great job, he was courteous, pleasant and didn't waste any time getting started.
The gentleman did a wonderful job with spots! There weren’t any false promises and the carpet looks wonderful
Super clean carpets, no residue, professional, efficient and friendly staff .
Great job and the technician was very nice explaining things to me.
The job was well gone, good attention to detail, took extra time on a problem area, was friendly and courteous.
I've used them several times and have always been satisfied. The best thing is the quick dry. Jane Budrow
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the service tec was very polite and courteous but the end result after he was done was less than satisfactory in the carpet getting clean. Soiled areas looked the same as if the machine was just smearing the dirty water around (unsoiled area's were now soiled.) It would have been nice to know the carpet was not getting clean and advised in the first room before moving on to the next one and paying extra for an over size room.
Friendly; courteous staff, on time and got right to work. It made a big difference, floors look and feel cleaner!
I like the way my carpet looks and feels brand new after being cleaned. There is no crunchy feeling walking on it after it dries. Your staff was extremely knowledgeable and friendly.
My grout is so much cleaner and so is my furniture. The representative that came to my hone was professional, courteous and explained everything.
Friendly service technician and great thorough cleaning provided.
The tech cleaned the carpets well and was very pleasant and wore his mask! My only criticism is not of him but of what they are told (I assume this must come from someone at a higher position), to tell us that the carpet will be dry in 4-8 hours....WRONG!! The humidity is low here, and I had windows open and fans on in every room, however, he left around 1 pm and at 8 a.m., the carpets all were still wet. They are dry now at 5 pm the following day. I have been told this kind of information from every single carpet cleaning company and every single time it has been a LOT longer. Very misleading info. Be honest!!