Client Testimonials

PROFESSIONAL REPRESENTATIVE, QUALITY PERFORMANCE

Everything! I cannot believe that you were able to get all the bad doggie stains out of our family room carpeting. Our two dogs have not snuck downstairs to relieve themselves since you cleaned it. I could not believe the carpet was completely dry within an hour. You've got a great thing going!

Did a great job cleaning the carpet.

that you don't use chemicals

The service was fantastic ... the reps were so helpful, respectful and considerate in the entire process. Project completed in a reasonable amount of time, left a clean/fresh smell throughout; I bought some addl products from the rep! Thank you - I'll certainly use your services again!

Steve, our technician, did a great job. He answered questions, was friendly, and was efficient. Thanks!

Technicians were kind and very courteous.

My carpets look great. Thanks very much!

Easy to work with and very accommodating when changing appointment dates and adding to services being provided on site. Thank you, my carpets look great!

I really gave them a challenge with stains and they successfully got all of the stains out. I was really happy with the results. I will definitely call them again.

Your service is considered "green" which I like. The spots were removed beautifully. No chemical smells. Thanks for what now looks like a new carpet.

First of all I would have to say that our technician is top notch. Steve was both professional and personable and you have a valuable employee in him. We gave him a tough job with our carpeting and he really worked to do the best possible job he could. I have two older cats that have been tough on our carpets. Your products worked so well to remove both the stains and smell. Zerorez is the only company I would have back and recommend to others.

The rug looks so much better after cleaning - and there doesn't seem to be any residue.

Jeremy was friendly and knowledgeable and explained each step as he worked. He made suggestions as to how to maintain the carpets/countertops after he was finished. Overall it was a very good experience.

You were on time, worked fairly quickly and acheived good results on bad carpet.

My carpets were extremely dirty. The guys that were out here did 4 rooms. It took them 8 hours and a lot of the empowered water but they got my carpets looking almost new.

I went with Zerorez because they did not use chemicals to clean the carpet with.

clean, professional, reasonably priced

I am pleased to have a "NEW" carpet. Looks just great. The fellows were great.

The service techs were great. They were friendly and courteous. They helped with what I needed to be moved and did a fantastic job cleaning a very old carpet....

Staff
Effeciency
So far - end product

Reed, the young man you sent out to clean our carpets was outstanding. Very personable and friendly. He did a great job with a great attitude. Out carpets look like new. We could not be happier and will certainly recommend Zerorez to our friends.

Your cleaning method far exceeds your competitors; our 40+ year old braided rug came back to us "like new"; we couldn't believe the difference!

I was very pleased with the like new look of the carpet after it was cleaned and it didn't feel stiff just clean.

After Dennis and an assigned trainee cleaned the wall-to-wall carpets in my townhome on Wednesday, July 13, 2011, they were the cleanest they have ever been since I moved into it in December, 1990. I've used other carpet cleaning services over the years, but the Zerorez cleaning left me with open-mouthed amazement. And the drying was so fast, too, and there was no 'after-odor' either!

But here's the most outstanding 'like' of all: Four days after the initial cleaning, Sunday, July 17, I hosted an important meeting of 12 people in my living room area. Just before the meeting started, I poured myself some grape-juice punch, turned away from the bowl, lost a bit of my balance, and nearly all of the punch spilled onto the carpet. A friend immediately grabbed paper towels and blotted the area thoroughly. But unfortunately, the spill left a large, unsightly blotch on the just cleaned carpet. I was soooo disappointed.

Within two or so days, I called Zerorez to ask if there was any way that the blotch could be cleaned out of my carpet. Response: One of our personnel would have to inspect it to determine whether or not it could be cleared, and what the cost might be. I requested Dennis because he was so pleasant when he first did the cleaning.

Well, I had to cancel one scheduled appointment due to business circumstances, but on August 13, Dennis came out and worked the blotch over with one cleaning method that wasn't completely successful. BUT...the second method completely cleared it. And that dear man only charged me an environmental fee of $14.00 plus tax.

I will only use Zerorez in the future, and I will praise the quality of 'the Zerorez experience' to the skies whenever I have the chance! Thank you all!!

Outstanding customer service, excellent results, the pre-work is first rate and Zerorez didn't quit until they did the best possible job. We are so pleased, and appreciate the transformation at our house!!

Great work, very pleased with how clean the carpets got. First person I talked to gave me incorrect information but after that I was very pleased.

Your techs share information and are Johnnie on the Spot.

no slime felling..no chem smell..fast drying..carpet more plush and cleaner than other methods! I am hooked!!

very professional,worked fast,explained everything he was doing, no smell,carpet felt very soft when dry.

The technicians worked hard to accomplish the goal of producing a clean carpet. They spend extra time, resources, and effort to make sure they got the carpet as clean as possible.