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Client Testimonials
The technicians, Andy and Joe were very professional and friendly. I appreciated the phone call update when they were running late (sometimes service companies do not do that). I was impressed with the orange stair post protectors they used to protect against the hoses rubbing up against them. I was also impressed that they wore shoe booties. As far as the products go, we selected Zerorez because of the more natural(?) methods they use for cleaning. It seems that a good job was done and comparable to another company that we had been using for many years. The only negative comment that I had, was that I wish that I would have made it clearer that the sofa and loveseat should be moved to clean behind and under in our loft. I wish that was standard service, similar to other companies.
Very friendly and helpful.explained what he would be doing next.I would definetly recomend zerorez and already have.
The cleaning products are natural, clean, fresh and I don't feel any residue. The carpet looks clean and refreshed, and smells naturally fresh too. The C.S. was top notch from the phone call I made for the appointment to the time my carpet was cleaned. Top notch customer service, attention to detail and follow up have been outstanding...something you just don't see anymore!!!
Job was done right and on time. Carpet looks great.
all of it !!!!!!
Steve was great vary smart and profethionl
The rep did a great job cleaning my carpets. At the end of the day that's all I care about, right?
The products work and the Zerorez tech was awesome.
Very friendly, prompt, and carpets look great!!
The procedure seemed to be very thorough.
Chemical free, good service, nice employees.
No chemicals.
Your agent arrived at the time he said he would. He was very polite. I was very pleased with the result as I had two difficult stains both of which he was able to remove.
my carpet looks NEW again and there's no smells lingering
Fast, quick drying, smells good and spot free!
On time, and excellent results
scott was very good at explaining how it works ,every spot in our carpet came out and was really im pressed at how quick it went . scott was a very pleasant to work with and I WOULD HAVE HIM DO IT AGAIN. thanks so much sincerly Name removed
There are no soaps or harsh chemicals. Friendly employees. Weekend appointments. Carpets completely dry in 8 hours.
Great job, friendly staff
I like the professionalism, customer service and simply knowing that I'm getting what I paid for from a reputable company.
Very knowledgeable. Did a great job on the sofa. Looks like new!
The technicians do their best to please the client.
It works!
Your service technician, Andre, was top notch. He arrived on time for the appointment, explained the process fully, and then completed the work to our satisfaction. We are happy with the service provided and will recommend Zerorez to our friends and neighbors.
The staff was very friendly and professional, and it did not take a long time to do. The carpets look great, it just seemed to take long for them to dry but by the end of the day they were completely dry. I would for sure use them again.
Our technician was Name removed Knoblauch. He was excellent! I told him what my expectations were and what I wanted done, and he listened and reconfirmed my expectations. We had our carpets cleaned from Zerorez prior, but they did not look as good as they did on this service call. Name removed was very detailed and very personable. Thanks for your hard work Name removed!!
Ben and Ben were very professional and very friendly. They went over the pricing and were very upfront with me on everything. I would definitly recommend them to others.
We received excellent service from Jonathon. He was timely and professional. The carpets look great and I love that there is no residue after cleaning. Everything smells fresh and clean. Best carpet cleaning ever!!
Very thorough and did an excellent job!!
Super friendly/courteous staff. Respectful and knowledgable of cleaning needs. Left the "clean" scent in the home which I love. Thank You.
Make that a 10+. We are thrilled with our clean carpet, it exceeded our expectation! Not only is it clean & sanitized, it smells fresh. Our Tech. Steve Rosilen was professional, knowledgeable and personable. He was on time and did a very thorough job, it was a pleasure to have him come to our home. We will absolutely recommend your service to our friends and family. Thank You! Thank You! Name removed and Name removed