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Client Testimonials
Everything was explained to me in detail both on the phone and with the technician. I appreciated this up front approach. I am very happy with the cleaning results and love that it doesn't smell perfume like - just fresh.
friendly and doing very good job
Like the chemical free cleaning.
The carpet looks amazing. Don't know how you get those stains out, but we are very pleased.
The staff were very professional. My carpets look fantastic! Great job!!
My attendant, Jeremy, was the difference. This was the third time I've had my carpets cleaned by Z but he made the difference. His sincere care, ability, attention to detail and mostly his customer service. My carpeting is over 20 yrs. old and parts of the padding have been damaged by the masses of dogs and construction workers tramping through my house over the years. His matter of fact statements were never critical. H was factual, concise and not critical. That is really an art. I've retired from a Fortune 100 company, during which I spent over 15 yrs. in customer service and 10 in HR. This man is such an asset. I hope you realize that a company is not just their product or promises, it is in the people whose face is related to it. Jeremy is a prize. While Jeremy was here a man came to inquire about the service (from Z). New to me, the immediate follow up. Other than the pleasantries Jeremy and I had expressed there wasn't a lot to say. He did quote me the same prices, etc. I wanted it known that when he was done I was extremely happy. I'm happy with the service, with the overall job and especially Jeremy. With the number of years I spent in C/S (or what's called now) I do know how important feedback is. To say he did a great job is an understatement. I hope this review is shared with him(and whatever way he approves for it to be shared). Thank you
Meri Last name removed
Carpets look and feel clean
My carpeting looks like new again. Love that there isn't any soap involved. I believe that my downfall with doing it myself was using too much soap which, it appears, did more harm than good.
The technician arrived on time. He explained the product. He was quick and efficient.
When we got the oriental carpets back they seems so much thicker. They had a very pleasant small and looked wonderful.
I'm extremely leary about chemicals in cleaning products, especially since I have a cat. Kyle reassured me that it was okay if my cat walked across the carpet even while it was still damp - of course the cat did - and I didn't worry that he was going to get poisoned from any chemicals. Both Kyle and Jake were extremely efficent and they both had a smile on their face and were happy to to answer my questions and explain everything to me. They were done before I knew it, and I was very pleased with the whole experience. This is my second time using Zerorez, and I would definately use them again, as well as recommend them.
You services did a great job on my carpets and your technicians were top notch. Thanks Again!
No chemicals friendly staff
Our carpets looks fabulous and Brandon was quick, friendly and really cared about the work he performed.
I really like the professional approach that your service people provide-Reid was excellent and cleaned my house very well! I certainly will continue to use zerorez whenever I need my carpets cleaned! Again-I hope I can have Reid again-he was great!
Name removed
The service was prompt, friendly, and professional. The results were better than I had hoped for and without the chemical odor that lingers for days I've experienced with other cleaners.
I am very happy with the results - the carpet wasn't soaked and didn't take more than a few hours to dry even though I waited 24 hours anyway.
Adam, the representative was very accomodating and thorough.
carpet is looking great
The carpets were clean, they did a great job on the stains. We were very pleased with how fast it dried. The best part were Nick and Dan, they were very professional.
The service technicians were very prompt, polite, efficient and the carpets look great!
Very friendly and helpful right from the start to finish. (Phone, email, personal contacts all great). Carpet looks great, I am very happy with the professionalism and work done by Joe C. at my home. Thanks for a really nice job well done Joe!! In and done quickly and right on time with what they stated when I scheduled. I will most definitely use ZeroreZ again.
Denny from Coon Rapids
Professional and a good product at a reasonable price.
We couldn't have been more pleased with the work done. The technician was right on time and absolutely did not push us to have any more done than we asked him to do. We had spots - especially on the stairway that we were told were there permanently from other cleaners in past years and they are gone! It just feels so good to have everything feel clean and smells so good. We will definitely be using Zerorez again.
The effectiveness of your treatment, and the honesty of your personel.
i was very satified with the service and the work done by the zerorez tech. he did a great job!!
I was very impressed with the results, as I had my carpets done about 9 months ago by another company and they didnt even looked cleaned. We were considering new carpet for our family room but really couldnt afford it so we decided to try cleaning one more time with you. WOW,what a differance! I will use Zerorez again if/when we need our carpets done no question about it. I have already referred your company to a couple people as well. The best part about this experience was your cleaner. He was very knowledgable,took his time and really worked on the spots that needed TLC the most and also was a delite to work with. His name was Patrick and I was very impressed with him!! Thank you for a job well done:)
Leigh R.
Albertville ,MN
The techs that cleaned kept me informed as they reached #202 which had been a model and we sold the unit. We wanted the carpet to look new.The unit wasn't dirty by any means only the den that had been used for a marketing office for several years. They totally removed the black marks that had been left from shoe dirt.
It did look like new when they finished. The furniture dents were also removed.
I love the cleaning with water and all natural products that are safe for the environment.
The fact that Zerorez cleans with no soap, and therefore leaves no soapy residue (but you already knew that).
Profesional staff & a product that works.