Client Testimonials

Very quick service!

Very proffesional and will recommend to others. Adam did a great job explaining the process and costs involved!!!

The customer service that Zerorez provides from beginning to end is stellar. I put a request for an estimate through the website and promptly heard back from somone. They quoted me a price that was spot on when the technician came out.

The technician that came out to do our service was great! He asked what the stains were on our carpet in order to better remove them. When I wasn't sure what some things were (we are not the first owners of our house) he got down and smelled them! Now that's commitment! He asked about other areas in our house such as the hallway and other bedrooms but I told him we were on a budget and those would have to wait. He just simply said "ok" and was not pushy at all - which I loved! He explained all the processes to me and the options we had for removing the stains and let me choose which option I would like without any pressure to choose the more expensive options. He got out all the stains and even showed me a before and after while he was doing it (which was VERY eye opening).

Overall everything was great and I would, and have, recommended Zerorez to friends, family and business associates.

no soapy residue

Very thorough, professional.

no residue - drier finish

How friendly and knowledge the staff is.

Friendly professional service. No pushing for "extra" products.

We thought we needed to replace our carpeting, but your technicians got the carpet so clean, we have decided to postpone the purchase. They were very punctual, courteous, professional and listened to what I wanted and provided what we asked for. In my opinion, Zerorez is the only one to call for clean carpet.

You are extremely professional, take time to explain the process, very respectful of one's home by using foot protection and furniture guards and excellent staff!!!

I like the fact that you don't use any shampoo. It 's amazing how the hot water method works. My carpets look great..

On time and done with a high quality of service.

Juan and Kyle were great. Very professional. I especially liked that they used "corner guards" around my walls. Also they provided a "cover" around where my door was propped open with the hose. Did a good job cleaning. Only one area where the carpet is matted that didn't "pop" back to life.

I think the products are great as we had some pet problem areas. Upper level carpeting was only four years old and the areas that got treated looked really nice and the carpeting has that new look again. The lower level carpeting is older and a burbur and really looks nice as well. The guys worked hard and the results show. The house is being sold and had no furniture in there, so I think the time to do it went pretty fast for the guys. I was pleased with the service from Andrew and James. ( I hope I got their names right). I may call you in the future for cleaning at our house we currently live in....

Thanks so much, Paula Erickson in Elk River

Mylan Johns was punctual, courteous, and worked hard in cleaning our carpeting. He did exactly what was requested for a job which I viewed as extensive. Our carpeting looks virtually brand new, and we are quite pleased with the outcome. Thank your Mylan and Zerorez.

Very clean carpets and care taken not to damage my home with equipment.

Was easy to get an appointment and the two guys that came out were great! Carpet turned out nice!

Staff were professional and personable. They respected my home and belongings. I was absolutely amazed at how clean the carpets were, especially the stairs that I'd had cleaned twice. While you could see wear, they almost looked like new. I'll never use another cleaning service! Thank you so much.

The guarantee

Very friendly and knowledgable crew. They worked hard and did an outstanding job!

Eric was my service technician and was fanominal. He was extremely professional and very knowledgable. I plan to be a repeat customer and hope Eric will be my technician again in the future. He is an asset and advocate for the company.

The technician Patrick was extremely professional.he was also early. We are so far extremely pleased with the results.we have light carpet that had the traffic track. It's gone!!!!

The 2 guys we had were probably the most friendly, professional service people I've ever had in my home. Absolutely great! The carpet looks really good too! My only complaint (if you could call it that) would be that you say the carpet will be dry in 12-18 hours and it actually took longer than that. We didn't care because we made plans to move things back into the space after 48 hours but someone might be counting on it being dry earlier which could lead to disappointment. I will definitely be calling you again!

Prompt to set up schedule.
On time.
Nice/professional staff

We liked the reasonable window of time given to arrive to do our cleaning. Also the staff is very professional and thorough.

natural and no smell

Besides the very effective cleaning results, the two-person team was knowledgeable and very friendly.

I like the pre treatment, and mostly the fact that it got out old spots we'd had for awhile. The service tehnician was nice as well.

The duct cleaning was thorough...great job. The carpets looked great when Ashli was done. She was professional, friendly, and did a super job.

Excellent results and the two techs were very nice and respectful.