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Client Testimonials
Our carpets look like new, and not having any soap residue in the carpet means they will stay clean longer and look like new longer before needing cleaning again.
Friendly, fast, services! My carpet is clean!
How clean you get the carpets and customer service.
Nathan was so nice & professional. The scent and freshness were great.
Derek was unbelievable. He explained everything to me thoroughly and told me what he was doing every step of the way.
My carpets look brand new. I am a very happy customer!
very nice job, happy for an old carpet
Your service technician was extremely courteous and kind. I had an area rug picked up for cleaning, and I haven't seen the results, yet, but I'd recommend your business based on your customer service, alone!
Scheduling personnel were very easy to work with...I had to reschedule twice. Calls came when they said they would, and the young man was very friendly and informative. I wish I had know about the different levels of cleaning. We ended up upgrading so it was $30.00 more than we were anticipating.
No smell. Only water used and how quick the process was
The guys who cleaned our carpet did an amazing job and were very personable and professional!
Two technicians showed up, Tyler and Rob. Tyler is more experienced, and took time to mentor Rob. If Rob listens and learns he will be amazing, because Tyler is an astounding individual! From the minute he got there he was courteous and professional, but he was much, much more. Completely dedicated to doing an amazing job, he literally examined every yard of carpet (over 100 pet stains!) to make sure he treated them all correctly. He was also friendly and personable, and truly dedicated to doing everything he could to make the carpets look great. I knew going in that I was going to pay a lot more than the ad pricing, but it was well worth it. I asked for his card so that I can recommend zerorez and, specifically, Tyler to my friends.
good customer service- on time, prompt good interactions and follow up
low environmental impact important to us as a B Corp- are you considering this?
Carpets look good.
The technician seemed knowledgeabl, capable, and polite. The carpet looks cleaner and fresher after the process.
No soap residue. Cleans hard to get out stains. Makes old carpet look new again.
Very efficient. In and out and carpet is clean
Very nice associates, quick and quality service.
quick response, easy scheduling and friendly tech (Terry).
The service was fast,the serviceman was very friendly and knowlegable.The outcome was fantastic we WILL be having Zerorez back for our next cleaning.
Technicians are curtious and thoughtful in doing their work. They respect both your home and your opinion. The products do a thorough job of cleaning in combination with the >97% water extraction, the carpeting feels fresh and new, not crusty. The spot treatment powder works wonderful in between the times we have your technicians come out to do a cleaning. I have and will continue to recommend Zerorez to anyone who I happen to discuss carpet cleaning with. Also, please know that repeat customers return because of the great products and services. So, rather than sending out these surveys, I would suggest you review your customer list and only send surveys to those who are first-time customers. This will be the last time I reply to a survey but it won't be the last time I utilize Zerorez.
Professional, friendly and efficient.
No heavy shampoos!
Thorough cleaning and professionalism of all the people and the process.
No chemicals to clean carpet. No after odor or "crunch". Fast and friendly.
Robert did such a great job, the carpet looks new again.
Andrew and Chris were outstanding and the carpets, rug, and sofa looked outstanding when they were done.
They do a great job. My carpet looks like new.
No chemicals - technician was professional and did a great job.
The associates were friendly and professional.They did a good job on our carpet and will have you come back next time the carpet needs cleaning.