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Client Testimonials
Very nice workers. explained things very well.
It was quick and I trust that the job was complete correctly.
No chemicals, not as satisfied this time though. Carpet did not smell fresh as it did the other times
The guys who came out were very professional and took time to answer my questions. I also like the chemical free products used for cleaning.
the guy was on time friendly and honest he said he did not smell anything in the basement either . but I had people looking at the house it did. he did a good job
Very professional yet friendly employee, starting with the scheduler! Loved that I was able to schedule even on a Sundy!!!
no smell and very efficient, looked better then I thought it would turn out.
I was very pleased with the quality of professionalism exhibited by both Todd, the lead tech, and his associate, Ryan. Todd competently explained the procedure and was able to answer all of my questions. They took care pulling and working the hoses near the walls, banister and doorways.
It is really refreshing to have people take pride in the task they are doing. I would definitely hire Zerorez again and request Todd and Ryan.
clean and no residue on the carpet
The technician had a professional attitude and did efficient work.
Responsive employees. Ease of setting up appointments.
Pet and child safe. Feel safe letting my 6 month old play on floor.
Usually your company is tight in this time I'm a little put off
I requested to have my rugs back in a week that info didn't get onto my order also someone was supposed to call me with quotes fir pads for my two rugs that did not happen
My only issue I have is over the phone I was told I would be charged $60 for a gallon of pet stain removal and I was charge $60 per room (3). I should have questioned it but my pet stains were bad and it could be a different treatment.
Otherwise, I was highly satisfied.
No soap used
Competent, reliable and friendly call center and in person.
Process was quick and easy. Associate that come out was friendly, helpful and willing to answer questions.
Your service person was a total pleasure to work with. She had to work around complex arrangements and old painted pieces. The carpet looked like the day we bought it which was 20 years ago. She was exceptional.
It kills bacteria in pet urine
how well they clean with no residue
The technician that cleaned our carpets was very knowledgeable - wonderful to deal with - and did the best cleaning job we've had in years.
Zerorez did an excellent job cleaning my carpet. Better than other cleaning services. There really is no residue left on the carpet. Very very pleased and will hire them again.
Your technician was very helpful and. I appreciated the fast drying fans.
Jose the tech was very freindly, skilled and prompt.
Carpets look great.
You consistently do an excellent job of cleaning my carpets. Very high quality service with professional and friendly staff.
Thorough, friendly, punctual
So easy to work with on a short notice, and the guys were real pros. they worked around us on a busy day.
Your representative was very professional and the carpet looks great.
Carpets are clean and dry quickly based on your cleaning process! Technicians provide necessary information regarding the service and offer other services.