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Client Testimonials
The service was great from start to finish. I was a little skeptical because the company is so large, but the service was top notch!! You've earned my business again and again!
Very professional and did a wonderful job
The product used to treat pet damage seemed to be really good.
The customer service was great , the service tech came on time and explained everything he was doing.
Fast and friendly technicians who really know what they are doing.
The service guy was friendly and did a beautiful job.
Technician ( Robert) explained the products and process thoroughly. He was one of the most efficient people that I have witnessed in a long time.
Clear when making appts. Friendly, courteous , informative staff. On time( actually, early by an hour with my approval). And they make really old, stained awful carpets look like new. And reasonable prices, and low pressure for available upgrades.
you are efficient and quick
My schedule was worked around and it was convenient for me, the technicians have been very good, and the carpets turned out great
clean, no residue
Very consistent service! Nathan Kelm was great! Took care of all my needs and more.
Derek was a phenomenal rep of your company & a delight to work with.
I had a challenging situation which required two visits to the home and your company was willing to work with me to save me money and reduced the cost of the second visit.
The technitians were courtious and professional and did a good job and got the carpets cleaner than I was expecting was possible considering the age of the carpeting.
I thought the service was excellent, from the first call, to the Onsite technician. My carpets look and feel cleaner than they have in a year.
The technician Cody was very knowledgeable and professional. He did a great job.
I like the cleaning and light or no smell of the
cleaning. It did not smell of chemicals like so many
other carpet cleaners. The worker was very courteous and
efficient. Thank you
Did not feel like a hard sell of protectant. Cleaning seemed to speak for Adam Newton, Zerorez technician.
No use of soap
The cleaning was highly effective and the technician was very thorough and professional.
Friendly, helpful, and the carpets look much better.
Thomas was great - early, professional, did a fantastic job on our carpets. Very knowledgeable and courteous. Our carpet looks like new!
The fact that the cleaning process does not use soap.
the technician that did my carpet was knowlegable, thourough, and made sure i understood everything and was happy with the service before he left, good job Todd
I think the job has been done right, for the first time, unlike some others companies.
The guy who did our carpets was Steve and he was very honest and professional. As far as the carpets go they turned out great and I was very happy with how they actually felt. After the dried I was shocked at how soft it felt. I would definitely recommend Zerorex to friends. On a side note, we have a 130 lbs dog and having the carpet done removed any odor there might have been.
very responsive, professional anhd frinedly...both in home carpet cleaning and oriental/area rugs cleaning. also used the restoration hotline and contractor after recent storms and basement flooding.
THE SERVICE WAS FAST AND COMPLETE.
First, I must say that the man who provided the carpet cleaning service was very very good! He called before he showed up and he was on time! He did an great job asking what I was wanting and he explained what I had ordered when I called Zerorez. He educated me about the services I ordered and then made some very helpful suggestions. As a result, I asked him to clean additional areas and after he explained the Maxim product, I asked him to also apply Maxim to some of the areas cleaned. He was really helpful! When he was done, he reviewed with me what he had done and he carefully explained what I should do over the three days following the cleaning.
I own a business and I know that it is not easy to find good workers/employees. The man who did the service in my home (I think his name was John) was very very good! I would definitely want him to clean my carpets the next time they need cleaning.

Honest , polite and helpful staff and good tesults