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Client Testimonials
how it is done- hose from truck, not a machine in the house, fans to assist with quick drying, good cleaning- looks refreshed and like new again
Great customer service! Jeff and Eric were wonderful and did a great job! I am glad Terri Traen endorses such a good company on KQRS!
You got the spots out of the carpets
The carpet-cleaning service was fast and thorough. The service tech explained everything to us, how the service worked and what to expect. We were amazed at the attention to detail; the service tech found and treated stains we had completely forgotten about. We could immediately see that the carpets everywhere were cleaner.
Such a different experience from a cheaper carpet service we used. Unlike Zerorez, the other service used our water and sinks to get water and drain the vacuum. They provided nothing to protect the furniture when waiting for the carpets to dry. The biggested issue -- We didn't notice much of a difference in the carpets. They were only marginally cleaner.
We look foward to using Zerorez again. Thank you!
My carpets are a few shades lighter - consistently throughout the house.
very considerate
No residue from cleaners
100% better second time around. Very pleased about how concerned Zerorez was at making sure I was completely satisfied. Also very impressed that when coming back for the second cleaning they were completely willing to accommodate my schedule.
The look and the smell of the carpets when completed.
The carpets look great. We have a white (lolol old white) carpet that we are going to replace that we had cleaned and pet treated, OMGolly it looks good and is clean. The living room has like new look and the house is so much cleaner. The man who cam out was polite, knowledgeable and did a great job. I appreciate the care that he took in being careful, in explaining everything, and being very detailed. This is our second time using you and we recommend you to everyone, and plan to use you again. The only item I feel bad about is, I cant remember the name of your Awesome employee.
Bill and Char Last name removed
Timely service and good results.
The carpet looks amazing. I'm looking forward to using the spot remover treatment. First and foremost though I would recognize the outstanding customer service provided by both the staff member who I spoke with on the phone regarding your services and who booked my appointment AND the gentleman who came to my home and carried out the work. Utmost professionalism all the way around. Very impressive.
Derek and Gabriel were great. Derek was thorough, knowledgeable and overall, a really nice guy.
prompt and courteous
Very friendly and customer service oriented. Nice job!
Very thorough
We appreciate that there are no chemicals or sticky residue on the carpet once it is dried. My husband and dog are chemical-sensitive; so, we certainly do appreciate this company approach. All staff with whom I have ever worked are so client-friendly. It was indeed a pleasure to work with Jordan yesterday!
Fast and friendly service, carpet dried quickly and looks great
James did a terrific job. Listened to us and suggested additional service we agreed to knowing it would save us a lit of work.
Super professional, honest and thorough.
A clean, non-chemical process that left the house feeling really clean and not clouded in a haze of something toxic
Jaime was a very good technician.
Carpet seems fresh and smells clean, without detergent residue.
price
Carpet looks brand new!
Efficient quality service
Service was quick. Tech was thoughtful about my hardwood floors and furniture.
products are better for the environment, associates are friendly and eager to please you, no high pressure sales pitch to add services. The carpet looks great!
My carpet looks and feels clean.
Alex was professional and pleasant. Results are fantastic!
Robert and Tim were Awesome. They were very well mannered and gave me all the information I needed and more.
They did an awesome job and exceeded my expectations.