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Client Testimonials
This definitely gets a "10" as I already have recommended Zerorez. The technicians (Nathan and Caleb) went out of their way with the "little things" (booties so as not to track in any soil and putting an air lock in the front door opening). They arrived early and explained everything they were doing. Within a few hours, the carpeting was dry and soft (no crunchy, stiff, or sticky feeling).
First name removed from Shoreview
high quality and I thought the technician was outstanding.
Service was fast and efficient.
The tech that came out was very polite and curteous,explainef prosess thoroug Job of explaning ny options. Like no harsh chemicals used
The service people are superior, and our house has never been this clean..Have recommended you to all my friends.
Sharon Smith of Hudson Wi.
We appreciate the wonderful professionalism and expert carpet care advice that we received from the carpet cleaners. Our carpet looks so clean. We are very pleased and impressed!
Michael was our service rep. He was excellent and kept us fully informed about each step of the Zerorez carpet cleaning. He asked us to check problem areas. He personally moved some very heavy pieces of furniture.
Carpets look great and I like the extra protection to keep them looking that way. Thanks Mike
Less dry time, very professional
Clean, expeditious.
Nathan and Javon were absolutely fantastic. Nathan was very straight forward and honest. Carefully looked around at all the areas I wanted clean and gave me his opinion about whether or not the stains will come out.
The carpet looked fantastic and he got quite a few stains out. Our carpet is over 20 years old and now it looks brand new.
The follow up and customer service is incredible.
What a wonderful experience!
We did not have really bad stains; however because we have a split entry home there is definitely a walk pattern from top of stairs through living room into kitchen and the products used did a very good job. It not only looked wonderful right after cleaning but spots did not reappear after carpet completely dried (has happened with other companies). I also want you to know that your technician , Steven Morris was very professional - he answered all questions, explained process for cleaning very thoroughly so we knew exactly what to expect. I am sure I will be using zerorez again and would request Steven to do the job.
I have had zerorez clean my carpets I think 3 times and this time was the best. It has been a week and I expected my high traffic areas to still look worn but they don't. Steve the technician was real good.. I just finished vacuuming my house and am very pleased with the results !!
Good service, friendly worker, clean carpet and fresh smell.
employees were knowledgable and did a great job. price was consistent with initial quote given on the phone.
Timely appointments, good price, fast cleaning.
Always courteous and thorough.
Sergio was an excellent technician and took a lot of time explaining different options and what he recommended so I understood clearly. My carpets were very clean and smell was fresh.
Guys arrived on time and I was contacted throughout the appointment time to confirm and reconfirm their arrival. When the techs left the carpet where 90% already dry.
stairs are not slippery
It did a very good job of cleaning, dried quickly and the man who did the job was profecional and friendly and fast.
The opportunity to discuss services with real people and not just online.
Zerorez promised, and Zerorez delivered. My carpets (which I thought were beyond hope) look amazing. The technician, Rick, was thorough, professional, and really worked hard. He took extra care when moving furniture, putting protective blocks under couch legs, moving hoses around the house, and so much more. And, he spoke so positively of his employment at Zerorez, which really helped us know we are dealing with a company we can trust. He said, "I'm so happy working for Zerorez, and I get a lot of support. There's a feeling of goodwill and everyone wants others to succeed in doing the best for our customers. And, the owners put a lot of profits back into technology and improvements that can help us continue to make things better for people like you." It's a real "tell" when an employee speaks this way about his employer. We could not be more satisfied. Thanks-- Name removed R. Durant
I like how fresh and clean my carpet is after one of your technicians has been to my house!
The technician was knowledgeable and helpful
Your staff. The gentlemen who came and cleaned my carpets were so kind and understanding, it was a joy to have them in my home.
We're very pleased with the carpet cleaning and the grout cleaning Sean was fabulous and I would ask for him by name next time around. Thank you zero razz for training your people to be good technicians as well as friendly and service oriented team members
no chemicals
the tech. was great
Adam was great, he explained everything and did an amazing job.
It seemed to clean very well with very little odor.