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Client Testimonials
Overall, it was pleased with the result. I was exceptionally pleased with Dillon and Trey! They were so pleasant to work with and did an excellent job.
fresh scent and the carpet isn't crunchy once it has dried.
consistent, expectations were met. associate was VERY polite.
on time and excellent professional service
The service is fantastic! They do a great job.
no harsh chemicals
No harsh chemicals used in the cleaning process. My house feels and smells very fresh and clean when the job is done. Also, the technician (Steve) was prompt, professional, courteous and efficient. Thank you!!
Very clean carpet.
Tim, our technician, was delightful and helpful in every way. We had badly soiled carpet on our landing, stairs and hallway and he worked over and above to get it clean and remove the stains. The stairs, landing, living room and dining room look great! The hallway looks better but there are still stains in the walk path that we wish could be removed.
The customer service was amazing!
The customer service was amazing!
M whole experience with professional cleaning was great! I will definitely use Zerorez again for the friendly service and cleanliness of my house. The cleaner did a wonderful job
My house feels clean! That is a for sure. Great customer service from making the appointment explaining the specials to estimating a quote. The cleaner did an excellent job!
Very professional, from appointment to completion. We also appreciate that you're an environmentally sensitive company. And our carpets look--and smell--great!
I did not purchase any of your products, just a normal carpet cleaning. I liked you emailed a confirmation, & a preprep instructions. I was able to call late in the evening with a question concerning morning arrival. Your employee Cory, was very professional, covered our wood steps as not get damaged, explained all the extra cleaning options to me, did not push me when I declined them (that is very important to me) . Very friendly & polite.
Great customer service
Prompt and professional service with upfront pricing.
My carpets look new again and even the one that is 20 years old looks remarkable. I am so happy my daughter and son-in-law recommended your services😄
Excellent service. Short waiting period for appointment. Arrived on time and was fast/efficient. My carpet looks excellent!
Your technician was very hard-working and he sought our feedback on his performance at all times.
Friendly, fast and great results. Super pleased!
We couldn't be more impressed with Zerorez! We are dairy farmers, and the carpets were DIRTY! The technician Cory was prompt, polite and professional. He looked over our carpets before he started. He explained the different treatments for dirt and stains, but there was no high pressure to buy them. He asked me to look and see how the carpet looked, if I wanted him to do a place over, etc. When he was finished he made sure we were satisfied,and he left without a trace We definitively are! The carpets look like new and spots that I thought would never come out are gone. This was our first time using Zerorez, but it won't be the last!
I like that you give me a half day window of time, then a couple days before the scheduled service, you narrow the window of time that the service will be done. The technician actually was able to come an hour earlier than scheduled, which happened to work out perfectly for us. The technician, James was very professional. He worked on the carpet quickly but thoroughly and was very pleasant. I will call Zerorez again, and will recommend Zerorez to friends. Thank you!
Clean, dry and good smell right after cleaning
The carpet looks great and doesn't have a chemical smell
The people that came knew so much about my wool carpeting and how to clean it. They made sure that I was satisfied with the results and pointed out how they would solve a couple of problems that were of concern to me.
They were efficient and professional.
Serviceman very efficient and polite
Ease of scheduling; friendly knowledgeable service person
Scheduling was very accommodating! Great job on carpets. Friendly staff!
Everything. The service was excellent.