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Client Testimonials
I was very happy with the follow up to my concerns after the initial cleaning and the knowledge and expertise of Derek, the technician. I also like the free refills on Zero Stink!
Great job and professional representative.
Professional people, use own water, chemical free
Very good customer service. All technicians very nice (air duct cleaning and carpet cleaning)- very efficient. They explained the process before starting the job.
Very professional. Quality work. Courteous employees.
I was wowed, your technician (James I believe) as very friendly, polite and courtious, he asked questions concerning my carpet.and he told me what was going on. I loved the fact that he used corner bumpers to protect the the corners and the shield he used on the front door to keep the cold out, yet still be able to use his equipment. I will recommend Zerorez to any that asks. However, I did point out to areas that might need extra attention, and he said he will do what he could do. I told him of an Elmers glue spill on the carpet by a closet, but I failed to leave the closet door open for him, the mess was cleaned up outside the closet, but not the inside. The second area is in a bedroom that I had pointed out appeared to have been cleaned when it was wet, but now that it is dry, it is a little crunchy, not sure what spilled on the area, but would like to have that cleaned again. Please let me know what you can do.
I was very impressed with the service and the people who I dealt with to get this set up.
When Gabriel first arrived at my home he introduces himself and the trainee (Jesse). They were both very personable. Gabriel explained the procedure very thoroughly and proceeded to clean the carpet and Italian Porcelain Tile in my entry. Gabriel did an excellent job. I was very impressed and I told him so. He instructed Jesse to do various jobs to help. They were very professional and Zerorez should be proud to have them on their team. Thank you :)
No harsh soaps, detergents or soapy residue. Also, agents are friendly and helpful.
Technician was very knowledgeable and knew what he was doing and spent extra time spotting stained area's.
The Zerorez staff were very nice, informative, punctual and hard working
On time......professional......John did a great job.....
Everything is top notch from calling to schedule an appointment, the technicians listening to what you need done, getting additional "No Stink," and the follow up to insure you were happy. I have only had good experiences with Zerorez and do recommend them to family and friends.
Everything 😊
You get the job done. You are flexible and the service people are friendly and seem honest.
Prompt, friendly and carpets got clean!
Quick and efficient. Friendly staff.
prompt, efficient, and did a great job!
AVailable during non-traditional hours! GREAT work.
Quick service, nice guys
Service was extremely efficient and work was wonderful, carpets look great!
Very good
no chemicals; very easy to schedule. Billing issue resolved immediately
We had a nice person clean our carpets and he was very detailed and wanted to make sure we were happy with his job. We appreciated all his efforts.
You do a good job
Our technician, Juan Arredondo, was extremely knowledgeable and helped rejuvenate the carpet that we were just about to replace. In the areas where there were extra pet stains, he explained what he could do, how he would do it and exactly what the price would be. The results were just short of a miracle.
I knew we made the right choice when my son asked "Dad, have you smelled the carpet?" I said "Not really" and he said "Put your nose right in it and smell. You smell NOTHING!!!"
Great products, great results and the best customer service I have received in over 20 years.
Another company recently cleaned our carpets twice and it looked worse than before the cleaning. Zerorez definitely improved it.
Friendly Service!
Service while scheduling the appointment was great; technician called when they said he would; showed up on time; he was very professional and thorough. I didn't feel any pressure to purchase any suggested add-ons. Most importantly, the carpet looked and felt great and the whole house smelled fresher.
The employee explains everything before hand and afterwards. The carpets looked so much better.