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based on 34632 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional and high quality work
Loved the service and the results! Sal did a great job. He arrived on time, had a pleasant attitude, and worked efficiently. Would love to have him come again. Look forward to the next time.
Ruined my engineered hard wood floors.
Giving a 10-star rating to Matt H for the excellent work on my carpets and for his exceptional customer service. Matt has been cleaning my carpets for 4 years, he has always been on-time to the appointments, goes over the cleaning process, is very thorough and makes recommendations on how to spot clean high traffic areas in between yearly cleanings. The most recent cleaning, I had some questions concerning the warranty on my carpet, and although Matt didn't have an answer, he immediately called his office, got an answer and even took the time to go over my carpet warranty with me before he stated the job. That is the true definition of exceptional customer service. Thank you so much Matt, you are the BEST! Teri Gee
Technician was very polite and did a thorough job.
Prior to learning about Zerorez, I had made use of every other method (doing it myself, renting a machine, other carpet cleaning companies). The results from Zerorez and like night and day. Visible travel paths are erased. "Accidents" disappear. Plus there is no cleaning agent residue that causes the carpet to get dirty again quicker. The carpet just looks fluffy and new. To be clear, I don't give out praise for products or services very often, but I do regularly for Zerorez because it's that good. A first-class process that I am happy to be able to share with friends, family and business associates.
The cleaning man, Frnando was very very nice and helpful, and he knew his work.
Some areas still need attention.
The carpet is still wet, so I’m hoping when itdries up, it will be different.
Best job ever done on my carpet in 50 years no matter who did it, Zerorez has been the best ever!!!
Love that my carpets were beautifully cleaned with no residue left for more dirt attraction!
John Dove was great to work with and did a thorough job cleaning the carpet. Professional and experienced
The carpet cleaning went well but there were dirt stains left in two places in my driveway where hoses etc. were laid and evidently leaked dirty water.
quick and looks great!
You wouldn't know my stairs had been cleaned. They look just as terrible as before they were cleaned.
Timely, carpet looks great.
The Techs make it happen. Always very professional, nice and hard working.
It was simple to get an appointment and they reached out to tell me they were on their way. The gentleman was efficient and thorough while cleaning the carpets.
All-around the best! Zerorez has the best technology and service. My technician Sal Alvarez always puts in that extra effort and ahows such pride in his work! The result is a sparking home with a clean that lasts!
Efficient, effective and outstanding service.
Always professional, polite and helpful
Very cordial serviceman. Did a great job of communicating and hard work.
Service workers are experienced, knowledgeable,
careful.
Great job
the perfson that came was very polite and he did a great job. We have used zerorez for many years and they are vwery professional and clean the carpet to detail
Easy to work and communicate with. Maurice was very thorough professional. The carpets look great and we are very pleased with the job that was done. Highly recommend!
I have been using Zero Rez for over 20 years. The products used are gentle but very effective. The service people are well trained, efficient , and very pleasant. My carpets look brand new when the job is done. And my carpets are over 20 years old.
Carpet cleaning was done promptly and the carpets came out clean.
Lower prices or have a special price for upholstery cleaning. Over $600 for 2 chairs. Couch and love seat plus area rug
Sal always does an excellent job cleaning the carpet on our stairs, down our hallway, and in our three bedrooms! Our carpet always looks and feels so clean after his yearly visits!! I highly recommend Zero Rez and Sal to clean your carpets or upholstery for you! He does an awesome job and it very professional too.
Always a very thorough job and very satisfied. Also the technician was polite and very accommodating.
Great customer service. Did a fantastic job on cleaning the carpet