Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 35022 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 30, 2025 — Rated 10 out of 10 by Melanie Ford Zerorez Los Angeles
What do you like about our products and services?

I am always advised what will take place, when they will be here, and what the price will be ahead of time. The workers are always considerate and very professional.

Report a concern   May 30, 2025 — Rated 10 out of 10 by D.C. Zerorez Los Angeles
What do you like about our products and services?

Service and product is quality

Report a concern   May 30, 2025 — Rated 10 out of 10 by J.H. Zerorez Los Angeles
What do you like about our products and services?

Francisco was great! He was thorough and explained everything in detail to me. I would 100% use this service again.

Report a concern   May 29, 2025 — Rated 10 out of 10 by Kimberly Mccullough Zerorez Los Angeles
What do you like about our products and services?

The kid was very thurough

Report a concern   May 29, 2025 — Rated 10 out of 10 by Magda Richer Zerorez Los Angeles
What do you like about our products and services?

Jason was very efficient and he did a fantastic job!

Report a concern   May 29, 2025 — Rated 10 out of 10 by L.F. Zerorez Los Angeles
What do you like about our products and services?

Wonderful customer service. Job well done.

Report a concern   May 29, 2025 — Rated 9 out of 10 by A.J. Zerorez Los Angeles
What do you like about our products and services?

on time, easy to schedule, reasonably priced.
I think the technician could have cleaned the stairs a little better on the bottom

Report a concern   May 28, 2025 — Rated 10 out of 10 by Ellen Lynch Zerorez Los Angeles
What do you like about our products and services?

Professional and courteous in addition to exceptional carpet cleaning..

Report a concern   May 28, 2025 — Rated 10 out of 10 by P.H. Zerorez Los Angeles
What do you like about our products and services?

On time
Friendly
Professional
Job done well

Report a concern   May 26, 2025 — Rated 9 out of 10 by L.M. Zerorez Los Angeles
What do you like about our products and services?

Not all stains are gone, but it looks way better than before he came

Report a concern   May 26, 2025 — Rated 10 out of 10 by S.M. Zerorez Los Angeles
What do you like about our products and services?

Friendly, professional service!

Report a concern   May 26, 2025 — Rated 10 out of 10 by Patricia Martz Zerorez Los Angeles
What do you like about our products and services?

Excellent service. 30-year carpet looks like new.

Report a concern   May 26, 2025 — Rated 10 out of 10 by D.K. Zerorez Los Angeles
What do you like about our products and services?

A+A+A+

Report a concern   May 26, 2025 — Rated 10 out of 10 by Kathy Bunge Zerorez Los Angeles
What do you like about our products and services?

We have used Zerorez services for several years now & have always been extremely satisfied. This time of cleaning 4 rooms was no different! Francisco did an excellent job in getting out some stains & our carpeting, which is several years old now, looks brand new & feels wonderfully soft. We feel we can always depend on Zerorez to do the best job possible!

Report a concern   May 26, 2025 — Rated 10 out of 10 by Antoinette Simmons Zerorez Los Angeles
What do you like about our products and services?

The reps that come out are always communicative about ETA’s, courteous and knowledgeable. My carpet is terrible but they manage to give it some more life, I’m always happy with the results.

Report a concern   May 26, 2025 — Rated 10 out of 10 by Sandy Koprinik Zerorez Los Angeles
What do you like about our products and services?

Technician was prompt and very professional and pleasant. Did a thorough job.

Report a concern   May 26, 2025 — Rated 0 out of 10 by R.P. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The lining UNDER and on top of carpets buckled badly. I called to see if it could be fixed and they said that they only clean the surface! Steam goes down and it is a mess! The gal referred me to a carpet repair!!! It is a huge job as I have furniture on top.
I am sooo disappointed and NO offer for help to smooth it out!!
I was hoping to sell my home soon and now I cannot!
First name removed Pruesssing

Report a concern   May 26, 2025 — Rated 10 out of 10 by H.P. Zerorez Los Angeles
What do you like about our products and services?

Fast, clean and friendly

Report a concern   May 26, 2025 — Rated 10 out of 10 by K.K. Zerorez Los Angeles
What do you like about our products and services?

Arrived on time - even a little early, quick, did a great job

Report a concern   May 25, 2025 — Rated 10 out of 10 by John Eubanks Zerorez Los Angeles
What do you like about our products and services?

The person who scheduled the job was knowledgeable and helpful. The person who actually cleaned the carpets was friendly, meticulous and did a great job.

Report a concern   May 25, 2025 — Rated 10 out of 10 by Lori Bohen Zerorez Los Angeles
What do you like about our products and services?

Alex Diaz did a great job, im very happy with how the capets turned out.

Report a concern   May 25, 2025 — Rated 10 out of 10 by C.K. Zerorez Los Angeles
What do you like about our products and services?

Jason Dove did a great job
it looks better than your other technicians

Report a concern   May 25, 2025 — Rated 10 out of 10 by Donna Douglass Zerorez Los Angeles
What do you like about our products and services?

I like knowing my carpets have no soap residue on them after being cleaned! I also like the customer service provded from when I schedule the cleaning to the friendly and knowledgeable technicians that clean my carpets. Thank you for great service! My daughter is now using XeroRez to clean her carpets!

Report a concern   May 25, 2025 — Rated 10 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

Good customer service making appointment and the actual service provider. Very fast and on time.

Report a concern   May 24, 2025 — Rated 10 out of 10 by F.C. Zerorez Los Angeles
What do you like about our products and services?

You do not use harsh soaps or harsh chemicals

Report a concern   May 24, 2025 — Rated 10 out of 10 by M.E. Zerorez Los Angeles
What do you like about our products and services?

When I had a problem following the cleaning, the tech (Eric) came back and corrected it.

Report a concern   May 23, 2025 — Rated 10 out of 10 by V.M. Zerorez Los Angeles
What do you like about our products and services?

Brendan was exceptionally polite, caring and did an excellent job. You have a gym of an employee in this young man.

Report a concern   May 23, 2025 — Rated 10 out of 10 by Roberta Abramson Zerorez Los Angeles
What do you like about our products and services?

Came on time. Made sure floor was covered to prevent getting them wet. Cleaned up when done.

Report a concern   May 22, 2025 — Rated 0 out of 10 by M.B. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I have contacted your team requesting a refund on a love seat which still had dirt marks and stains after cleaning. I also spoke to a representative who said she would bring it to her managers attention and he would get back to me. Nothing has been done and I never heard back from anyone. It has been over a week and I have expressed my concerns and suggested it might be time to take my criticism to social media. I had to have clean surfaces because of surgery so I washed the covers on the sofa and used dove and stains and dirt came out. Shall I write this in a review on social media?

Report a concern   May 22, 2025 — Rated 9 out of 10 by D.K. Zerorez Los Angeles
What do you like about our products and services?

My carpets look great. He worked hard and did a good job. Wish I could have gotten the area rug too but the charge was way too much for what I was already spending to clean 4 rooms and living room. I would highly recommend them.


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