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based on 34864 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I love the fact that Zerorez doesn’t leave any residue. And my carpet looks wonderful!
The spots generally do not come back...
Zerorez carpet cleaning is the best. The carpets are cleaned better than any other service I've used and they stay cleaner longer! Your technicians are efficient and very thorough. Today Ryan came and cleaned my carpet. He arrived on time and worked to clean to my satisfaction insuring that there was no damage to walls or baseboard. I will use Zerorez again.
The carpet turned out great and feels very clean. Leigh was amazing and did an excellent job and was very mindful of not scratching anything with his equipment.
Will for sure recommend you to my friends.
Marcel did the best job ever, especially compared to our last experience when I can to call back for a second visit.
Dear ZEROREZ,
I wanted to say that the technician you sent was incredible!
I have “ZERO” (pun intended) issue with him….
HOWEVER, the reasons I loved ZEROREZ in the past was that;
1. The carpets get really clean and stay that way!
2. The carpets were dry within an hour or so. (Not this time however)
It seems as though ZEROREZ has skimped out on their equipment as of late and abandoned what was once a signature feature (high powered suction truck mounted equipment allowing for fast drying and padding not staying wet.
The service we received was no different than Stanley Steamer!
This is NOT the ZEROREZ I once knew and loved!
I am extremely disappointed in the way this turned out as the fact the carpets took so long to dry tells me there was water left in the padding that could have contributed to mold, mildew and other long term damage to the carpet.
I will likely not be using ZEROREZ again as this is the PRIMARY reason I used you in the past and on this occasion.
Not sure what has happened, but the fact that the signature of your early advertising has been vacated is disheartening.
Regards,
First name removed J Last name removed
As always-great service, great performance, great value!
Amazing. Cleaner Kurtis was the best ever!!!!!!
I use zerorez for both our home and rental properties.
Great job cleaning the carpet and such a nice man. Would definitely use again.
Prompt and friendly service. Carpet looked great after the technician was done.
Your staff always does such an amazing job! Reliable, friendly, thorough, and quick! My carpet looks fabulous!
You guys always do a fantastic job and my carpet always comes out fresh and clean and smelling wonderful! I wouldn’t use anyone else.
Easy to make an apt. Efficient service. Gabriel does a great job and is very conscientious.
Austin was so great he did just a wonderful job !!
The carpet are clean and stay that way for quite some time unlike your competition. Plus you are in and out of the house in quickly.
Service - the quality of service, the punctuality of the technicians, the experience and knowledge of the techs, professionalism - everything is spot on when it comes to this company.
Sal was technician on my previous call 5 years ago.
He responded again when I called the company this month.
Personable, competent, eager to please.
Everything clean like new with exception of the carpeting wherever it meets the footmolding.
Carpets and upholstery are always like new at the end of the service. Thank you,
Professional, ease of scheduling appointment, quality of carpet clean and great employees who come to my home.
The technician (carpet cleaner) was very knowledgeable and courteous. He took precautions to not knick stairs and corners with the hose and instruments. He arrived right on schedule and did a great job. Thank you.
Clean carpets!
Technicians should be technicians and quotes should be quotes.
You’re technician Steve was great and the carpets are looking great as well!
On time, professional! Always a great deal!!
Jacob did a great job for us. I would highly recommend him.
Jacob did a great job for us.
Austin was great.
The service technician was very friendly and efficient. He did a great job, and the carpet looks fantastic.
Technician was on time and very professional. did a great job!