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based on 34864 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpets came out very nice.
As I read on Yelp, the amount I was quoted on the phone was not the amount that the technician asked me for, the was an additional fee for water service or something.
I told the lady on the phone I am paying cash so I need t know the exact amount and that is what I had planned and not more.
I was refusing to pay the extra $20 or so...The technician called someone at his office and then he asked for one more dollar to make it right, which I gave him.
I recieved no receipt, no businees card, nothing but this email asking me for my review, so here you are.
I would like to say I would consider having you out again since the carpets came out so nice, but I am very hesitant to do so.
Your service really works in that everything is clean, and the spots on the rugs don't come back. It also dries very quickly.
Your technicians are top-notch, professional, and on time.
What more can I say? I recommend you to everyone I know
Extremely satisfied with Sal’s work. Professional and courteous. Highly recommend.
They did a very good job cleaning my carpet. All the stains are removed. My carpet looks much better.
Quality work and professionalism.
Very professional, Very thorough and easy to deal with! Matt was a wonderful technician and I highly recommend him!
I have sent numerous emails and texts about not being happy with the job they did on my floor and NO ONE has gotten back to me. I’m done and my parents and my neighbor won’t be using Zerorez anymore either after this experience.
Friendly people!
The technician arrived on time, was very thorough in cleaning our carpet, and asked us to inspect the areas he had cleaned. He got out a stain from a spilled cup of coffee -- I wasn't sure that would be possible. Our carpet looks great! In addition, he was very friendly and helpful.
Great Service. Great results., Our technician was very friendly and efficient. I will use you again.
Your people do good work and offer good solutions to problematic staining and it dries fast.
Does not leave any dirty water in our house.
Hi tech carpet cleaning technology.
Workers are happy and do a fine cleaning job.
I was told when I bought my carpeting not to use soap when cleaning my carpet. To spot clean with water/vinegar. I like that Zerorez doesn’t use a soap product that will leave a residue behind that would attract dirt in the future. They were on time thorough and informative. My carpets looks GREAT!
Austin was fantastic. He was pleasant,very helpful and efficient. He did a great job and we were very happy with his service.
I really like how clean my carpets get without the soap residue. Ive even had my kitchen floor cleaned and it looks fabulous.
Austin did a wonderful job cleaning our carpets! Friendly and great service. Hope to get him next time and would recommend ZeroRez to my friends and family!
Your scheduler worked hard to fit me in when I wanted to. Your pricing was competitive. Your service provider, Robert was great. My carpets are super clean, my tile hasn't looked this good in years!
Thorough, prompt and efficient cleaning - good communication too.
My only critique is that I was surprised by how wet it was and how long it took to dry (overnight).
Good professional carpet cleaning.
Sal did an amazing job cleaning our carpet. He was friendly, courteous and worked very hard to make sure we were satisfied with the results. I would highly recommend!
They always show up on time, do a great job with a smile.
We have had them out several times now and absolutely will have them out again.
Robert keith is great!
The thing I like most about Zerorez is the fact that they don't use soap or detergents on my carpet. The technicians are always polite and on time.
Just as I expected, great service, very satisfied with your informative and competent employee!
Ryan did a fantastic job! Very friendly and helpful! I'd have him back for the next cleaning for sure!
Friendly staff, terrific cleaning on my carpets and tile.
Very professional and courteous on time
The gentleman that came to lean out carpets snd our white leather couch was extremely professional, well mannered and did an amazing job. This is the second time we have used them . Our carpets look great snd our white leather couch looks like new!