Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34864 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 3, 2020 — Rated 10 out of 10 by S.J. Zerorez Los Angeles
What do you like about our products and services?

I like your employees I like his professionalism yours and great job

Report a concern   November 3, 2020 — Rated 10 out of 10 by Harold Lusky Zerorez Los Angeles
What do you like about our products and services?

Great service

Report a concern   November 3, 2020 — Rated 10 out of 10 by J.A. Zerorez Los Angeles
What do you like about our products and services?

Putting corner guards up at each corner so you don’t chip up the paint on the corners of the walls

Report a concern   November 2, 2020 — Rated 10 out of 10 by T.B. Zerorez Los Angeles
What do you like about our products and services?

Workmanship
Quality of work
Excellent!! Very satisfied!!

Report a concern   November 2, 2020 — Rated 10 out of 10 by J.H. Zerorez Los Angeles
What do you like about our products and services?

Professional and carpets stay clean longer.

Report a concern   November 2, 2020 — Rated 0 out of 10 by C.V. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I needed My carpet cleaned in my mobile home as I am listing it to sell. The carpet did not look better in the traffic areas after cleaning. I did not say anything at the time as I was hoping that the carpet would improve after drying and I had the listing agent coming over that same day. I took pictures of the carpet. I asked the tech if he could clean the outside carpet on the landings in the front and back. He had to charge extra for it yet he did not do a good job. I asked him if I could pay by credit card and he noted that I would have to pay an extra $5 fee. I paid by check. For $298 I wished I went elsewhere. Please reach out to me and I can email or text the pics.

First name removed

Report a concern   November 2, 2020 — Rated 10 out of 10 by R.S. Zerorez Los Angeles
What do you like about our products and services?

Excellent quality work and courteous technician.

Report a concern   November 1, 2020 — Rated 10 out of 10 by A.G. Zerorez Los Angeles
What do you like about our products and services?

Great service from the Zerorez representative and my carpets look great!

Report a concern   November 1, 2020 — Rated 10 out of 10 by Brian Dagenais Zerorez Los Angeles
What do you like about our products and services?

Great tech!!

Report a concern   November 1, 2020 — Rated 10 out of 10 by Barbara Meyers Zerorez Los Angeles
What do you like about our products and services?

jacob got the carpets cleaner than i could have imagined
he was a gentleman and very professional...
also liked that there weren't any chemical smells.

it just took a long time for carpet to dry - probably because lack of air circulation

Report a concern   November 1, 2020 — Rated 10 out of 10 by J.K. Zerorez Los Angeles
What do you like about our products and services?

Easy to schedule, great cleaning and service

Report a concern   November 1, 2020 — Rated 10 out of 10 by C.T. Zerorez Los Angeles
What do you like about our products and services?

The chairs you cleaned look like new. Thank you for doing such a great job!

Report a concern   November 1, 2020 — Rated 10 out of 10 by K.H. Zerorez Los Angeles
What do you like about our products and services?

On time, polite and careful

Report a concern   October 31, 2020 — Rated 10 out of 10 by P.J. Zerorez Los Angeles
What do you like about our products and services?

It’s simple. They do the best work I’ve seen. Robert Keith did the work. He is a seasoned professional.

Report a concern   October 31, 2020 — Rated 10 out of 10 by C.L. Zerorez Los Angeles
What do you like about our products and services?

Love that my carpets are clean there is no soap residue .

Report a concern   October 31, 2020 — Rated 10 out of 10 by V.B. Zerorez Los Angeles
What do you like about our products and services?

Professional staff and SUPER clean carpets!!

Report a concern   October 31, 2020 — Rated 10 out of 10 by Leslie Eisner Zerorez Los Angeles
What do you like about our products and services?

Our carpet cleaner was super nice, helpful, friendly

Report a concern   October 31, 2020 — Rated 5 out of 10 by F.P. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The carpet was clean, as expected, however, the carpet was left very wet. It took two days to dry, even with my efforts and warm weather.

Report a concern   October 31, 2020 — Rated 10 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

The technicians were very nice and respectful of the property. They were very thorough and did a great job. I would not hesitate to work with Zerorez again, and I would recommend them to others without reservation.

Report a concern   October 31, 2020 — Rated 10 out of 10 by S.M. Zerorez Los Angeles
What do you like about our products and services?

My carpet looks great. Eduardo was very thorough.

Report a concern   October 30, 2020 — Rated 10 out of 10 by J.B. Zerorez Los Angeles
What do you like about our products and services?

They were on time and did a great job on cleaning my carpet. The technician was very friendly and answered all my questions. He also completed the service quickly.

Report a concern   October 30, 2020 — Rated 10 out of 10 by Janice Brown Zerorez Los Angeles
What do you like about our products and services?

Quick clean and friendly

Report a concern   October 30, 2020 — Rated 9 out of 10 by D.H. Zerorez Los Angeles
What do you like about our products and services?

I was very happy with the service and professionalism, very prompt, and protected all services, stair railings etc., however I was disappointed in the outcome of the stairs and high traffic areas,

Report a concern   October 30, 2020 — Rated 10 out of 10 by D.G. Zerorez Los Angeles
What do you like about our products and services?

No harsh chemicals are used.

Report a concern   October 30, 2020 — Rated 10 out of 10 by J.W. Zerorez Los Angeles
What do you like about our products and services?

On time.
Efficient.
Good results.
Friendly and concerned tech.

Report a concern   October 30, 2020 — Rated 10 out of 10 by D.K. Zerorez Los Angeles
What do you like about our products and services?

Does great at cleaning my carpety

Report a concern   October 29, 2020 — Rated 10 out of 10 by Michael Babbitt Zerorez Los Angeles
What do you like about our products and services?

We found Austin extremely polite and very professional. He was excellent at explaining all the details of what he would be able to accomplish and how we were to have fans going and all the particulars on how long to keep the drying process, etc. My carpet was extremely stained and when Austin was finished it looked brand new. I am most grateful for the great experience I had with Austin's excellent work. I have already been referring your company to a few of my friends and will continue to do so. I really enjoyed having your company clean our carpet and will
be calling on ZeroRez from now on.
I also found your reminder phone calls and the fact that Austin called me when he was 30 minutes away.
Thank your for having a first class company with very professional people like Austin working for you.

Report a concern   October 29, 2020 — Rated 10 out of 10 by Dawn Sumerfort Zerorez Los Angeles
What do you like about our products and services?

timely. polite. efficient and nice clean carpet.

Report a concern   October 29, 2020 — Rated 10 out of 10 by C.K. Zerorez Los Angeles
What do you like about our products and services?

Our carpets look and smell clean when they are finished!

Report a concern   October 29, 2020 — Rated 9 out of 10 by M.B. Zerorez Los Angeles
What do you like about our products and services?

Great customer service! Great job on cleaning our carpets really well!


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