Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34863 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 18, 2020 — Rated 10 out of 10 by C.W. Zerorez Los Angeles
What do you like about our products and services?

Your products work and your service deserves a 10.
Report a concern   December 18, 2020 — Rated 10 out of 10 by D.V.D.W. Zerorez Los Angeles
What do you like about our products and services?

Worked well. Carpet looks good
Report a concern   December 17, 2020 — Rated 10 out of 10 by C.S. Zerorez Los Angeles
What do you like about our products and services?

Great! Have recommended to others! Will use service AGAIN!!!
Report a concern   December 17, 2020 — Rated 9 out of 10 by J.C. Zerorez Los Angeles
What do you like about our products and services?

Always on time, very friendly and they finish quickly.

Report a concern   December 17, 2020 — Rated 10 out of 10 by S.A. Zerorez Los Angeles
What do you like about our products and services?

your representative Marcel was exceptional!! He suggest things to do and cleaned my rugs unbelievable— he was professional and will request him in the future

Report a concern   December 17, 2020 — Rated 10 out of 10 by B.L. Zerorez Los Angeles
What do you like about our products and services?

Natural no residue

Report a concern   December 17, 2020 — Rated 10 out of 10 by S.G. Zerorez Los Angeles
What do you like about our products and services?

MATT DOES AN AMAZING JOB MAKING OUR CARPETS LOOK FRESH & NEW
Report a concern   December 17, 2020 — Rated 10 out of 10 by A.S. Zerorez Los Angeles
What do you like about our products and services?

Excellent work and results.

Report a concern   December 17, 2020 — Rated 10 out of 10 by K.J. Zerorez Los Angeles
What do you like about our products and services?

On time and did a great job.

Report a concern   December 17, 2020 — Rated 10 out of 10 by K.W. Zerorez Los Angeles
What do you like about our products and services?

yhe operatror was very efficient and quick. The outcome was perfect.
Report a concern   December 17, 2020 — Rated 10 out of 10 by Laurie Kelley Zerorez Los Angeles
What do you like about our products and services?

My tech was super nice, fast and efficient.

Report a concern   December 17, 2020 — Rated 10 out of 10 by Stephanie Shelden Zerorez Los Angeles
What do you like about our products and services?

I love the results I get! The technicians are always kind and my carpets always come out great! I have had lots of puppy accidents that don’t come back.
Report a concern   December 17, 2020 — Rated 10 out of 10 by Laurie Lodolo Zerorez Los Angeles
What do you like about our products and services?

Love Zerorez!!
Report a concern   December 17, 2020 — Rated 10 out of 10 by S.L. Zerorez Los Angeles
What do you like about our products and services?

the tech did a great job and was able to remove all of the puppy stains on the carpet!
Report a concern   December 16, 2020 — Rated 10 out of 10 by Randall Mosten Zerorez Los Angeles
What do you like about our products and services?

They provide a clean that lasts. I have used them for years and won’t use anyone else.
Report a concern   December 16, 2020 — Rated 10 out of 10 by M.C. Zerorez Los Angeles
What do you like about our products and services?

All good
Report a concern   December 16, 2020 — Rated 10 out of 10 by C.O.R. Zerorez Los Angeles
What do you like about our products and services?

Always do a great job!
Report a concern   December 16, 2020 — Rated 10 out of 10 by Ellen Stapleton Zerorez Los Angeles
What do you like about our products and services?

Had a great tech out to my house and everything went very good.
Report a concern   December 16, 2020 — Rated 0 out of 10 by B.M. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I am questioning the process of cleaning the equipment after each home. There were what I believe to be carpet Beatles climbing up my wall where the cleaning of the carpet began and no where else so I’m a bit freaked out about it😣
Report a concern   December 16, 2020 — Rated 10 out of 10 by K.M. Zerorez Los Angeles
What do you like about our products and services?

Excellent customer service. Our technician, Ben was thorough and very pleasant.

Report a concern   December 16, 2020 — Rated 10 out of 10 by Jean Metcalfe Zerorez Los Angeles
What do you like about our products and services?

Your services are outstanding!!! We are never disappointed whether it is rug or furniture cleaning. Zerorez is #1!!!!
Report a concern   December 16, 2020 — Rated 10 out of 10 by R.T. Zerorez Los Angeles
What do you like about our products and services?

Great Job Quick and Excellent Work
Report a concern   December 16, 2020 — Rated 10 out of 10 by K.F. Zerorez Los Angeles
What do you like about our products and services?

The service is.always amazing, Robert was great and did a fantastic job!!!

Report a concern   December 15, 2020 — Rated 10 out of 10 by R.J. Zerorez Los Angeles
What do you like about our products and services?

We’ve been loyal Zerorez customers for years. In San Francisco and at our Palm Desert House too. The work is always perfect and trouble free. The staff is friendly and professional...who could ask for more!
Report a concern   December 15, 2020 — Rated 10 out of 10 by B.S. Zerorez Los Angeles
What do you like about our products and services?

They are great

Report a concern   December 15, 2020 — Rated 10 out of 10 by D.W. Zerorez Los Angeles
What do you like about our products and services?

Excellent Customer Service and quality of service

Report a concern   December 15, 2020 — Rated 10 out of 10 by J.P. Zerorez Los Angeles
What do you like about our products and services?

Great service and the happiness guarantee is for real. After a small issue with the first cleaning, Zerorez sent out another tech to go over some of the areas that were originally missed. The results were outstanding and it is impossible to tell if our carpet is brand new or a few years old. I also seriously think my carpet stays cleaner for longer after Zerorez has been here. When I used Stanley Steemer for my cleaning it looked great at first, but it seems that within just a couple of months the carpet looked like it was in need of another.
Report a concern   December 15, 2020 — Rated 10 out of 10 by Karen Arnold Zerorez Los Angeles
What do you like about our products and services?

We do not wear shoes in the house - so the I loved the fact that the tech put booties on to enter our home then took them off if he had to run to the truck for something. Often times service folks just say I'm not taking off my shoes so I give them booties then see them walking out side in the booties. This is the third time we have had this tech and we will request him again
Report a concern   December 14, 2020 — Rated 8 out of 10 by K.G. Zerorez Los Angeles
What could we do to improve?

lower your costs
Report a concern   December 14, 2020 — Rated 10 out of 10 by Donna Winans Zerorez Los Angeles
What do you like about our products and services?

Steve was very pleasant and professional in his work and made sure I was satisfied with the job. The fact that your company doesn't use chemicals in your cleaning process was very important to us especially that there are no unpleasant odors!
Thanks for a job well done.

Richard W.

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