- Phone: (949) 387-2222
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based on 34863 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great professional service, environmentally friendly. The only carpet cleaning service we ever use anymore.
On time polite and efficient
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Professional, good work, clean carpets, fast drying, no residue.
Your products work. Love how my carpets look like new after one of your cleanings... thanks to technician Marcel.
Friendly technicians and great service!
As far as service, Jacob was terrific!! Did an excellent job on my furniture.
The receptionist who tried to schedule seemed evasive about availability to book my appointment (not Amber) and made me a bit skeptical about setting appointment. But Jacob's service made everything better!
Thank you for being available and having a great process of cleaning!
Fast, friendly service with knowledgeable employees. Fair prices and your policy to always make it right. Jacob was our cleaner, and he was very pleasant and educated about the process.
Parts of the white carpet were very stained, so we hope the cleaning lasts for a good while.
There job at a competitive cost.
They are environmentally friendly.
On time and was very up front and discussed all services both prior to scheduling and at the time of the appointment.
Very careful and clean set up
The technician (Jacob) was professional and very thorough in his work. He was sensitive to our needs and was very polite.
Our technician, Robert, was great. Past techs such as Sal, also great! Thank you.
On your website or in the confirmation email, please Indicate the sizes of rooms or that a great room equals 2 rooms.
Also, list add-ons (extra stain removal, protectant, etc.)
Marcel arrived on time and ready to clean five year old carpets. He was great!
We couldn’t have asked for a better experience. He was easy to communicate, on time and beyond friendly.
He went out of his way to make sure we were satisfied.
Great service!
Outstanding job! First time we used your service and we are extremely happy with the customer service, follow through, and the finished product.
Always very good
Great communication! Friendly service! I am very happy with my tile and grout. Huge difference! Thank you!
Your service technician was excellent at his job, conducted him self as a professional, was customer focus, question him on several items, he was quick to answer my questions, I find him a asset to your organization
Chemical free and friendliness of staff.
I have been fortunate the last 3 cleanings to have Gabriel Peretti as our technician. He does such a wonderful, thorough job and he is extremely courteous.
Great Service
I liked the efficiency of scheduling online (with time frames). I give Austin the technician the highest rating for efficiency and excellent service.
Robert was very professional and treated my furnishings with the utmost respect. His suggestions and comments were very helpful. The outcome was superb.
Great company. Very prompt! Get the job done the right way!
We have had. your service several times, 3 or 4 in Orange County and now twice here in La Quinta. In the past, I have felt that the service was worth the premium cost (compared to other carpet services). Our experience this week was not as it has been in the past. The main feeling of this service was how fast can I get in and out.
The technician did not vacuum before he serviced, did little or no extra extraction to reduce the wetness of the carpet and in general, it just was not the same service we have been used to. He was not abrupt or unpleasant, just not particularly engaged. We have always talked very positively about your company. Just a little hesitant to recommend it right now.
Carpet cleaning is a big deal, moving furniture, we vacuum extensively, and then allowing the time to dry. It is hard work for us as well as the tech. .
Name removed
Great job!

My carpets are so clean and they stay clean longer with Zerorez...thanks