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based on 34860 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My technician did an excellent job! One of the things I really enjoyed was my carpet was not extremely wet after the cleaning. It cut down on the drying time. Thanks Zerorez!
Not a single stain removed. Carpet looks the same. .
Good service a very clean job
First visit, you machine broke so the job couldn't be finished. When you were coming out for a re-do, your truck broke down.
For something that was suppose to take 1 visit, this thing is really dragging on.
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Technician was fine, though
Marcel is excellent as always!
Quick and professional
Brett did a good job on carpet cleaning. I didn't expect it to come out so well.
Eddie our service technician was great…very friendly and professional.
It is fast, easy and with the limited chemicals my kitties and I are very happy.
I love your product as well as your employees. Brett is awesome. He is professional, knows how important the quality of his service is, and does an amazing job. His smile and pleasant attitude sets the stage for what I know will be a fabulous outcome for the work he is doing. My carpets and floors are beautiful.
Thanks to Bill Handel for recommending such a great product. Zerorez has now been my preference for years, and I am never disappointed!
Excellent service and clean carpets! Efficiency and exceeding expectations each time!
Professional, kind service!
No residue! So it does not attract dirt.
Great service as always!
I was shocked to learn that you charged me $5.00 to use my credit card for payment. I messaged the phone number for the representative that text me about the appointment and of course there was NO reply.
Based on that charge I would not recommend Zerorez to any of my friends.
Sal was very professional and helpful
Well done. Very professional.
The men were great, they were polite and cleaned our carpets very well.
Very happy with the service, my carpet looks very clean. The technician was very professional and honest! He walk through , to look for the spots and clean them first and then started the process. My carpet looks new again . Thank you!
Excellent flexibility and communication; technician even noticed our invoice was too high and lowered the price on the spot. Some bad food stains came right out, the carpet literally looks like new, very very pleased.
Sergio our service provider was terrific. Once everything dried, the stains popped back up.
That was disappointing.
PROMPT AND THROUGH, DRYS SO FAST
Makes carpet look and feel like new.
The equipment and cleaning were first rate, but the amount of ad-ons to the promo price such as water disposal charge, etc were a bit of a surprise.
I couldn't have been more pleased with your service. Rudy was our technician - he was punctual, tidy and considerate - and he went above and beyond to give us the best cleaning experience. The carpets, though not new or expensive, look like new.
Kudos to your company - professional staff and outstanding product. Telling everybody I know.
Zerorez did a great job on a very dirty bedroom. Didn’t believe it could get many of the spots out but did...very pleased!! Romero was our cleaner. Was on time, polite and we were very pleased with his professionalism. We will definitely call Zerorez for any future cleaning needs. Satisfied customer in Costa Mesa, CA 👍👍👍
Responsive, friendly, consistent. Thanks!
Professional!
Brett was amazing he was clean, friendly and helpful my carpets look wonderful thank you😊
Service easy to schedule
Prompt and professional service
Reasonable price