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based on 34860 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional and thorough.
Natural products, punctual, responsive to customer needs.
Employee was professional, kind and did a good job cleaning our carpet
Carpet always feels great after cleaning and service techs are very pleasant and courteous and very careful.
Very nice technician.Friendly and capable.
First of all your process does a great job of cleaning. And there are no left over odors. Your people have always been courteous and professional.
My only complaint is the carpet areas next to the wall and in crevices o the stairs cannot be reached by your equipment. Regarding this most recent visit I made a special request to bring a tool that would clean those areas. The person on the phone said they would make this request. The service person told me they do not have anything to get these areas. I have a Bissel carpet cleaner product that will clean those areas but I’m over 80 and it’s become too much for me. Any suggestions?
Name removed
Huntington Beach
The gentleman was very personable did a very good job
Zerorez is a very reliable company; cleaners are personable, show up on time, and always do a good job. I have 100% wool carpets so steam-cleaning is the only way to go. I have been a happy long-time customer.
The technician was very friendly and thorough. The carpets look great!
You have cleaned my carpets for 17 years….when you leave my carpets look new again.
The service people are efficient and take pride in their work. I DO recommend you.
On time. No chemical smell
We had a nice experience with Ryan our cleaning guy, arrived right on time and listened to the things I needed done. I would use these services again and ask for Ryan.
We were very happy with our service from Zerorez. Our carpets look like new, and we love that there were no chemical fumes or residue for us and our pets. We will definitely call again when it's time for another cleaning!
The carpets are fine -- nice and clean. But I have a problem with the entry hall where some of the liquid must have coated and I cannot clean it. Can someone come back and remedy it?
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The service reps are very nice and very thorough and make sure that I am happy overall with the project. Also, because I'm sensitive to chemicals I never have a reaction to the cleaners. I've been using Zerorez for years for that reason.
Never recommend products or services to others.
We have been customer since Zerorez opened in Irvine, Ca many years ago.
We have had the same technician Sal for last 4 years. This young man represents his company very well. He is courteous, always on time and very professional.
The same applies to the office staff when we call for appointment.
Excellent
RP
Irvine, CA
Excellent service. Easy to make appointments. Technicians are reliable. Service is especially good for pet owners.
Our first person Sergio had a very rude attitude and the reason for the higher number is because ceasar was really professional
courtesy and good job
The tech was knowledgeable and explained the process and Limitations of the process. But right now it looks great and I hope it stays that way for a while anyhow.
There’s no chemicals involved. Very prompt very pleasant and I would definitely recommend them. Father father
Quick, efficient, professional. Looks great!
Have a crew that wants to do a good job, and not just want to complete a job. I recently had my carpet cleaned, but unfortunately recent juice spill spots remained.
Good work, carpets cleaned well.
Fluffy clean carpet
No residue… Jorge worked hard and quickly and arrived on time. Carpets looked better than expected afterwards.
Matt is always thorough professional and pleasant
The fact that spots and soil you clean you say will not "return". I also like the fact that your product does not leave any residue.

Quick yet effective. Chris was friendly and efficient and did a great job.