Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34627 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 16, 2025 — Rated 5 out of 10 by E.M. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

There are some spots on my rug

Report a concern   August 15, 2025 — Rated 10 out of 10 by R.B. Zerorez Los Angeles
What do you like about our products and services?

I love Zerorez because my carpets look like new 21 years later…..It’s the only carpet cleaners I’ve used on these rugs! Coffee stains gone!
I sm happy!

Report a concern   August 14, 2025 — Rated 10 out of 10 by B.W. Zerorez Los Angeles
What do you like about our products and services?

The young man that cleaned our carpets did a FANTASTIC job. He was polite and on time.

Report a concern   August 14, 2025 — Rated 10 out of 10 by C.A. Zerorez Los Angeles
What do you like about our products and services?

Great job, great price.

Report a concern   August 14, 2025 — Rated 10 out of 10 by T.B. Zerorez Los Angeles
What do you like about our products and services?

your technician was very polite and prompt and in today's world, that is rare...

Report a concern   August 13, 2025 — Rated 10 out of 10 by Judith Moore Zerorez Los Angeles
What do you like about our products and services?

Zerorez uses pure water, not water from the home. The employees must be well trained because they work efficiently, protecting the home furnishings and thoroughly clean all areas of the carpet.

Report a concern   August 13, 2025 — Rated 10 out of 10 by D.L. Zerorez Los Angeles
What do you like about our products and services?

I’v used Zerorez many times & have always been very happy with the results!!
Every employee has been very polite & ready to help in every way!! I will only use ZEROREZ in the future ‼️

Report a concern   August 13, 2025 — Rated 10 out of 10 by Joe Barr Zerorez Los Angeles
What do you like about our products and services?

Great service.

Report a concern   August 13, 2025 — Rated 10 out of 10 by A.G. Zerorez Los Angeles
What do you like about our products and services?

Excellent results!

Report a concern   August 13, 2025 — Rated 10 out of 10 by L.V. Zerorez Los Angeles
What do you like about our products and services?

Clean toxic free brand with great cleaning power.

Report a concern   August 13, 2025 — Rated 10 out of 10 by M.M.C. Zerorez Los Angeles
What do you like about our products and services?

Prompt service when I call. Superior cleaning. Friendly workers.

Report a concern   August 13, 2025 — Rated 9 out of 10 by G.M. Zerorez Los Angeles
What do you like about our products and services?

Timely arrival, little wasted time, efficient, competitively priced.

Report a concern   August 13, 2025 — Rated 10 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

The carpet looks and feels great. Friendly and excellent service.

Report a concern   August 12, 2025 — Rated 10 out of 10 by D.A.A. Zerorez Los Angeles
What do you like about our products and services?

On time and communicated beautifully. Quality service

Report a concern   August 12, 2025 — Rated 10 out of 10 by Ashley Vasquez Zerorez Los Angeles
What do you like about our products and services?

Brandon was super! Very polite, patient and thorough. Also gave a recommendation for another area to be serviced without being pushy or coming off as a car salesman. We will most definitely be return customers the next time we need another home refresh.

Report a concern   August 12, 2025 — Rated 10 out of 10 by D.S. Zerorez Los Angeles
What do you like about our products and services?

2nd time using the Zerorez Team and smooth process and great end result

Report a concern   August 11, 2025 — Rated 0 out of 10 by D.B. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

My shower was no cleaner than what I can do with barely any scrubbing. I don’t think he did the left side of the toilet and the corners & over an inch around the whole bathroom hadn’t been cleaned at all or under the cabinet that it very easily accessible. My husband went out and got a spot cleaner because the one spot that he saw all he did was get dish soap & brush and lightly scrub came right up, plus half the carpet feels “crispy” Plus the area that I told him which is not a high traffic area and was not as bad as the high traffic area doesn’t look like he didn’t even attempted to clean it. This was the second time we have used you and we are extremely disappointed with the result especially with how expensive it was for the shower. So no would not recommend anyone to use you.

Report a concern   August 11, 2025 — Rated 10 out of 10 by A.B. Zerorez Los Angeles
What do you like about our products and services?

Excellent hardworking technician,Francisco, beautiful results. Fast, onetime, very courteous,

Report a concern   August 11, 2025 — Rated 8 out of 10 by R.M. Zerorez Los Angeles
What could we do to improve?

Some stains did not come up

Report a concern   August 10, 2025 — Rated 10 out of 10 by J.P. Zerorez Los Angeles
What do you like about our products and services?

Always show up on time. Technician is always polite and helpful

Report a concern   August 10, 2025 — Rated 10 out of 10 by V.Q. Zerorez Los Angeles
What do you like about our products and services?

So far, my carpet looks great after having it cleaned three days ago. Time will tell, but I am hoping for a long lasting clean carpet. The technician was friendly and informative. All arround, a great experience.

Report a concern   August 10, 2025 — Rated 7 out of 10 by J.M. Zerorez Los Angeles
What could we do to improve?

My window when I signed up was 10-12, but the tech came at 12:45 because he said my window had been changed to 10-1:15. No one told me that, though.

Also, some marks on the carpet made from washable marker didn’t get cleaned.

Report a concern   August 10, 2025 — Rated 10 out of 10 by A.A. Zerorez Los Angeles
What do you like about our products and services?

friendly, informative, prompt

Report a concern   August 9, 2025 — Rated 9 out of 10 by Barbara Nix Zerorez Los Angeles
What do you like about our products and services?

The service representative was courteous, Professional and thorough. My only negative comment is that I was unable to move furniture back. I was told when I scheduled the appt that you were unable to provide that service.

Report a concern   August 9, 2025 — Rated 5 out of 10 by G.C. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The solution used smelled musty. I paid for 3 rooms and hall. 2 rooms and hall cleaned (my fault for not point out) master closed was not cleaned

Report a concern   August 9, 2025 — Rated 10 out of 10 by L.K. Zerorez Los Angeles
What do you like about our products and services?

Professional and didn’t scrape up my staircase corners :)

Report a concern   August 9, 2025 — Rated 10 out of 10 by Laurel Carnie Zerorez Los Angeles
What do you like about our products and services?

Maurice was amazing. Carpets came out great! I love this company. I am always pleased. And it feels so fresh and clean and chemical free.

Report a concern   August 8, 2025 — Rated 9 out of 10 by D.B. Zerorez Los Angeles
What do you like about our products and services?

Good customer service by rep who came to our home.

Report a concern   August 8, 2025 — Rated 10 out of 10 by Nancy Tarnosky Zerorez Los Angeles
What do you like about our products and services?

My bedroom carpets had alot of stains and Zerorez came out, cleaned them and they look like new !
Thank you Eduardo and Tyrone !!

Report a concern   August 8, 2025 — Rated 10 out of 10 by L.T. Zerorez Los Angeles
What do you like about our products and services?

I love that Zerorez is exactly what it says--cleans and leaves no residue from soaps or cleaners! There's no after-cleaning smell once the carpets have been cleaned. The team that came (Eduardo and Tyrone) arrived on schedule and worked hard to finish the job within the 1-1.5 hour estimated timeframe. This is my second time to have Zerorez clean my carpets, and I am a happy customer!


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