Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34843 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 3, 2023 — Rated 10 out of 10 by R.W. Zerorez Los Angeles
What do you like about our products and services?

Rudy was a very professional and experienced technician. He was on time. Explaining all aspects of the process Job was completed quickly and the carpet and couch look like new.

Report a concern   June 3, 2023 — Rated 7 out of 10 by G.M. Zerorez Los Angeles
What could we do to improve?

It took over 12 hours for the carpeting to dry. I can't help thinking more water could have been vacuumed up.

Report a concern   June 3, 2023 — Rated 10 out of 10 by S.F. Zerorez Los Angeles
What do you like about our products and services?

Eduardo was great. I live at fusion condos and he is highly recommended by many neighbors.

Report a concern   June 3, 2023 — Rated 10 out of 10 by May Mirzaei Zerorez Los Angeles
What do you like about our products and services?

Professional service

Report a concern   June 3, 2023 — Rated 10 out of 10 by Rosemary Axtell Zerorez Los Angeles
What do you like about our products and services?

The service man who cleaned our carpets and tile did a fabulous job. He was very thorough, and my floors have not looked this good since they were new. If possible, I am going to request that he come to my home next time I use Zerorez. I LOVE Zerorez!

Report a concern   June 3, 2023 — Rated 10 out of 10 by Margie Stephens Zerorez Los Angeles
What do you like about our products and services?

Price, workmanship, courteous, careful

Report a concern   June 3, 2023 — Rated 10 out of 10 by B.C. Zerorez Los Angeles
What do you like about our products and services?

Very happy with the end results of a very thorough cleaning by a knowledgeable, courteous, and efficient employee. cost was decent for all the cleaning. and it is so nice to have clean carpets. Thank you Zerorez!

Report a concern   June 3, 2023 — Rated 10 out of 10 by Thomas Tappan Zerorez Los Angeles
What do you like about our products and services?

Trouble free and easy to clean after zerorez is done.

Report a concern   June 2, 2023 — Rated 10 out of 10 by F.N. Zerorez Los Angeles
What do you like about our products and services?

Cleans my carpets well and technician is always pleasant and professional.

Report a concern   June 2, 2023 — Rated 10 out of 10 by J.U. Zerorez Los Angeles
What do you like about our products and services?

You use your own water and my carpet looks brand new when cleaned. You’re the only company I trust to clean my carpets because I’ve never been disappointed with the service or the technicians. You are all very respectful and easy to work with. The prices are reasonable too.

Report a concern   June 2, 2023 — Rated 10 out of 10 by D.B. Zerorez Los Angeles
What do you like about our products and services?

Matt did a great job.

Report a concern   June 2, 2023 — Rated 10 out of 10 by B.F. Zerorez Los Angeles
What do you like about our products and services?

Fast, professional and well done

Report a concern   June 2, 2023 — Rated 10 out of 10 by J.B. Zerorez Los Angeles
What do you like about our products and services?

I love the product not leaving soap scum on the carpet! I also greatly appreciated the
persona and 110 % service provided by Francisco!!

Report a concern   June 2, 2023 — Rated 10 out of 10 by Bill Farnum Zerorez Los Angeles
What do you like about our products and services?

The service was efficient and effective. The final result was outstanding. We were cleaning the carpets after we sold our home and our new owners were beyond thrilled with how they turned out. Thanks to Josh for his hard work. I made a huge difference. Thank you. We will use you again for sure.

Report a concern   June 2, 2023 — Rated 10 out of 10 by Rhonda Estrada Zerorez Los Angeles
What do you like about our products and services?

On time and very courteous. I like that I am getting a call telling me when the technician will be arriving. Sal was great!

Report a concern   June 1, 2023 — Rated 10 out of 10 by G.F. Zerorez Los Angeles
What do you like about our products and services?

Serviceman was very respectful and friendly. Carpets look great!

Report a concern   June 1, 2023 — Rated 10 out of 10 by Bob Webber Zerorez Los Angeles
What do you like about our products and services?

Josh, your technician , was extremely professional and efficient. He was on time and did everything possible to assure that I was a happy customer. He is a credit to your operation.

Report a concern   June 1, 2023 — Rated 10 out of 10 by D.S. Zerorez Los Angeles
What do you like about our products and services?

great job

Report a concern   June 1, 2023 — Rated 10 out of 10 by C.D. Zerorez Los Angeles
What do you like about our products and services?

Friendliness, professionalism and attention to appointment time. Carpet always looks great. However, I do think that whomever the technician talks to on his cell phone, repeatedly, should be cut down. If it is work related, it may be necessary for the tech, however it does feel like a disservice to the current client. Perhaps management should readdress how and when they disturb the tech when he is on a job. Just a thought.
Thank you.

Report a concern   June 1, 2023 — Rated 10 out of 10 by P.M. Zerorez Los Angeles
What do you like about our products and services?

Technician was efficient and knowledgeable. Price was reasonable.

Report a concern   June 1, 2023 — Rated 7 out of 10 by A.J. Zerorez Los Angeles
What could we do to improve?

Price needs to be lower

Report a concern   June 1, 2023 — Rated 10 out of 10 by R.B. Zerorez Los Angeles
What do you like about our products and services?

Clean, no chemical odor, friendly, fast.

Report a concern   June 1, 2023 — Rated 10 out of 10 by L.W. Zerorez Los Angeles
What do you like about our products and services?

The techinician was polite and did a great job. The carpets look great and dried quickly.

Report a concern   June 1, 2023 — Rated 10 out of 10 by K.F. Zerorez Los Angeles
What do you like about our products and services?

Excellent customer service.

Report a concern   June 1, 2023 — Rated 10 out of 10 by Linda Yeargin Zerorez Los Angeles
What do you like about our products and services?

Very effective in the traffic areas of my carpet!

Report a concern   June 1, 2023 — Rated 10 out of 10 by Margaret Collins Zerorez Los Angeles
What do you like about our products and services?

Josh was on time, cleaned my carpet, and was very informative. I’m more than satisfied with the way my carpet turned out

Report a concern   May 31, 2023 — Rated 10 out of 10 by B.M. Zerorez Los Angeles
What do you like about our products and services?

Julio Castro

Report a concern   May 31, 2023 — Rated 10 out of 10 by C.A. Zerorez Los Angeles
What do you like about our products and services?

My technician was
Fast courteous and did a great job on my dirty carpet

Report a concern   May 30, 2023 — Rated 10 out of 10 by Julie O'Connor Zerorez Los Angeles
What do you like about our products and services?

I was very satisfied with the job that was done on my carpets
They look like new. The technician was fast and very through.
He did leave behind his sprayer that I would love to give back to him
I will use Zerorez again
Julie O'Connor

Report a concern   May 29, 2023 — Rated 10 out of 10 by Marque Hernandez Zerorez Los Angeles
What do you like about our products and services?

I was very impressed with the technician Sal. He was so helpful and such a hard worker. He made my filthy dirty carpets look brand new again. I will definitely be using Zerorez again!


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