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based on 34666 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Did a wonderful job - carpet looks great and it is over 20 yrs old! Very respectful of my property and very nice. I highly recommend Zerorez!
Marcel is the BEST!
Good workmanship, pleasant personality, did a great job. Sol was workers name.
Excellent service
The technician arrived at the early part of the 2-hour window which is great, so I don't have to wait too long. He was able to remove the vomit stain on the area rug within a short period of time. The process was clean and efficient. He also explained what they can do to maintain area rugs at their facilities. I would recommend Zerorex.
Very kind and ensured I was happy with service
Tech very courteous, friendly, does a great job. I have been using Zerorez for past 12 years.
Purely clean!
It dried in one day. The cleaning guy was helpful and courteous. It looked really clean.
there was a spot that needed special attention, but I forgot to mention it to the technician. But, he should have noticed it.
I booked this appt. Weeks ago and specifically requested the 10-12 slot so our carpets would be dry by the evening and we could move all our furniture back before we went to bed. We received a call before noon that the tech who was supposed to clean our carpet called in sick and they had to assign a new tech and push our time slot until 2-4. The tech did not come until 3:15. Johnathan our tech was very good but unfortunately it still blew up our entire day and we were not able to put the house back together until the next day. Why did it take your team several hours to call us?
Very professional. They go above and beyond our expectations.
Maurice was on time, communicative and listened to my questions and provided answers. Professional.
Livingston Incredible - Happy, Happy, Happy.
Great work and communication.
The Best
Mary & Keith Hillen
Sal was fabulous, on time, beautiful job, the carpet looks brand new, and was friendly and professional. Di
Best cleaning no residue left behind!
I like the fact that I am getting my rugs cleaned without using harsh chemicals and I really like how my rugs look after.
Jordan was very thorough, explained how the cleaning process works and did a great job.
Service technician was great (Jeff). He arrived within the time frame set up and finished timely.
Jonathan was great.
The Integrity of the product, the professional customer care and service and the protection the carpet cleaning process offers if the carpet manufacturers warranty.
Jonathan was very professional, explained the process, cleaned the carpet & did not leave liquid on the hardwood floors.
I think my house is too dirty for your cleansing methods. The bathroom tile floor looks cleaner but my hardwood floors need to be sanded. I thought that the bathroom tile cleaning included the shower tile but I was incorrect. Thanks!
On time, very professional, carpets dry quickly
Quality of cleaning result. No films left over as a residue. Friendly staff who are professional and have knowledge.
No harmful ingredients. The carpet was nice and soft afterwards.
The young man who performed the cleaning was very professional. He communicated each step and did a great job.
Never have our carpets have come out so clean ! Marcel does a fantastic job ! From the time Marcel started he removed so much build up soap scum.due from other cleaning companies. Also.so nice no scuff marks left on our base boards from misused machines! We love zerorez! And the warm friendly service it provides!
Your prices are competitive but most importantly is the process is so superior to traditional soap cleaning and it lasts longer.