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based on 34666 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Wonderful young man, professional! Quick and efficient and explained the procedure!
Have used them twice now and have been so impressed with timeliness, professionalism and result. The techs understand and genuinely seem to care about carpet cleaning. No chemical smells or residue, no soapiness that makes the carpet smell worse than ever or attracts dirt afterward, no areas that stay wet for days. We really appreciate Zerorez--great job! I had them do my tile and grout this time and I cannot believe how good my floor looks I wish I'd taken before and after pictures!
The price I was quoted was not the price I was charged, the kid took one hour to set up the hoses, after he left I had to mop the bare floor where the hoses went outside and use towels to soak up excess water in parts of the carpet.
Your technician Jordan Salazar was awesome and did a great job! Very professional, polite and knowledgeable. He was a pleasure to work with and definitely an asset to your company!
Very hard to remove dog urine stains but, all seems to be going well. It would have been nice if I had known that the technician does not move furniture. Still, the process works well and well worth a try compared to others.
Joshua did a really great job and that you don't need to use my water and run up my water bill. Fantastic. Good Job Zerorez.
A terrific experience from start to finish, Sal is a pro and exceeded my expectations. No question but that your company is my go to for carpet cleaning.
Great service, very efficient. Carpets look great.
Environmentally friendly.
Good notifications about date, price, arrival time, etc.
Excellent outcome after cleaning carpets.
We never have any cleaning residue, and the technicians have all been great! Most recently, Maurice went out of his way to make sure every area of our carpeting was treated to ensure the best possible result.
No sticky residue! On time, very considerate of property. Jorge is the best technician, very nice & thorough. Carpets are like new again. .Zerorez is my go to rug cleaning service!
easy to make appt, on time, quick
Friendly and prompt servive
Staff (Jeff) was great. Like the system you use with no soap residue.
Job well done!
Matt did an excellent job for us on Monday. He was efficient & honest in the service he provided. He let us know that the floor was not as dirty as we thought and saved us money by not cleaning that section of the floor. The rugs look great and dried well. Thank you for your usually great service. We will use your service in the future. Thank you and best wishes to Matt and your company.
You estimate was a bate and switch, very disappointing, but I will say you service tech was excellent.
Good communication. Arrived during the established time window. Technician was thorough and and didn’t waste time from start to finish.
Great job! Technition very polite ! He did a great job!!!
Very courteous and professional cleaner showed up. Work done better than any company I used. Gave me a very accurate estimate about drying time based on the work completed. Excellent job and I will always use this company.
Francisco did an outstanding job. He worked very hard and long to ge the red wine stain out of the carpet. Great job!
On Time, helpfull, polite, courteous and my carpets have never been so clean. They look like new. Maurice was wonderful and I am already spreading his praises with friends. I will have him back soon to do the rest of the house.
It is such a cumbersome way of getting the carpets cleaned as apposed to the handheld machine. Because most furniture is not moved, there must be a lot of dust that never gets taken care of properly.
Maurice did a really good job by getting the stubborn stain from my white fabric headboard.
Jeremy did a great job and explained everything very well. He also cleaned up and put everything back in place.
My dining table was damaged (the side trim was damaged I am assuming during moving the table to clean the carpet underneath) and a dining chair had a large grease smear across it. The damage to the dining table is the worst, as I now have to try to find a craftsman to come out and try to repair it. Very disappointed and will not use this particular Zero Res franchise again.
The tech was on time, friendly, respectful and responsible! What more could I ask for! The carpet is clean and is fresh smelling! Next cleaning I want the same tech!
Did a great job.

Efficient, knowledgeable technician.